One Life Insurance Reviews 

234
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professional and approachable staff members who explain complex policy details clearly and patiently. People deeply appreciate the thorough guidance provided throughout the entire insurance setup process without ever feeling any pressure. Consumers note that communication is exceptionally well managed, ensuring everyone stays fully informed from the very beginning to the end. Reviewers frequently express absolute confidence in their tailored cover options, praising the genuinely supportive and honest advisory approach. Many individuals emphasize that the expert service turns a potentially stressful situation into a remarkably smooth experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting extremely professional, patient, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, knowledgeable,... See more

Customer service

Users describe positive interactions with customer service, noting that communication is excellent and staff... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the process is quick, effective, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My life insurance advisor, Sam, has been absolutely brilliant. He took the time to really listen to my situation and explain everything in a way that made sense, without any pressure or jargon. What... See more

Rated 5 out of 5 stars

Sam Payton was absolutely brilliant very professional, friendly and above all for me was that he explained everything very easy and answered all our questions, plus no blabbering and pushing which a l... See more

Rated 5 out of 5 stars

Needed an update to date life and income protection policy. Sam was extremely patient and allowed me to read through documents before agreeing to anything. Never felt pressured into going into a poli... See more

Rated 5 out of 5 stars

Sam at One Life Insurance was absolutely brilliant from start to finish. He explained everything clearly, answered all my questions, and made the whole process of getting life insurance simple and str... See more


Company details

  1. Insurance broker

Written by the company

One Life Insurance helps you find the right life insurance, for free! We compare the leading providers to ensure you get the best price, in one quick and easy process.


Contact info

4.9

Excellent

TrustScore 5 out of 5

234 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(234)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great broker***** …

Sam helped my partner and I get cheaper life insurance, saving us thousands over the term. Professional and trustworthy service. Highly recommended.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Sam my advisor gave me all the advice I needed regarding helping find a policy to fit my needs.
Good communication throughout.
Would definitely recommend

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Recommend!

Sam took the time to understand our unique circumstances, working around our busy schedule. He thoroughly explained the different coverage options and advised us on the best plan for our needs. Additionally, he steered us away from unsuitable policies, to prevent unnecessary outgoings.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Sam was really helpful!

Sam was really helpful in finding a very cost-effective and comprehensive plan for us. He took a lot of time and explained clearly about each and every small detail. We would highly recommend Sam!

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Good

Sam is good and find good prices and offers.
I recommend working with him as it can save you money and time.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Sam's Advice

Sam provided excellent advice on my income protection policy, ensuring I had the right cover without extras. Professional, knowledgeable, and genuinely helpful—I highly recommend his services!

4 February 2025
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Sam

I would highly recommend Sam!
Sam was very helpful and explained everything really well to me. He got me a good deal on life insurance and critical illness cover! Thank you Sam

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Sam was very helpful and friendly

Sam was very helpful and friendly, securing me a brilliant income protection deal. Sam explained all of the technicalities to me in a way that was easy to understand. It is very clear that Sam is highly dedicated to his clients and I would strongly recommend him.

24 January 2025
Unprompted review

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