Online Carpets Reviews 6,436

Easy to order. Great price really happy with my flooring

The delivery was on time the carpet excellent and the same colour as the picture and omg what value ive used this company before and will definitely use them again! Fantastic.

Great price. Easy to order. Great delivery service.
The price seemed too good to be true, but I'm very pleased with my carpet and underlay.

2nd time I've used Online Carpets, the reason is that they delivery what they say they will, when they say they will.

Free samples is a really useful addition, probably wouldn't use them without it. I think I had 12 samples for my lounge, I wanted to get it right.
Price is good

Delivery was on time, driver helped get it in the house too which was great.

Ordered on the 2nd April, Delivered on the 8th - Bare in mind that this had Easter weekend in the middle 3-7th April!!

Would I use them again, Definitely!
Would I recommend them, Definitely!

I’m a small business owner. I’ve used your company many many many times now. I’m a floor fitter. I’m really happy with your service. Delivery is always on time. Product is 2nd to none. Keep up the good work guys.

Great carpet for the money,delivered quick , cheaper than using local carpet places and having to collect

I am very happy with quality and price.

Absolutely love this company best carpets as always had 2 lots of them now both been good but the last 1 I have received is the best 1 yet thank you so much so soft and nice to walk on

Perfect service. I had samples. Wanted like a runner 1m x4m. Best price with Online Carpets. Thank you

Having just laid the new vinyl we are really pleased with the result. For the price we are astounded at how much it looks like wood flooring.

All Good, and everything went as expected.

From receiving the samples, then making a couple of enquiries as to which underlay would be most suited to the carpet I had chosen,I found the whole experience fantastic.
Plus having found myself an independent carpet fitter, I reduced the cost from a couple of quotes I had had from £545, for my living room carpet, underlay and fitting, to £301 ! Would highly recommend and will be using again !

Customer service handled size issue smoothly.
Good delivery service.

I have received a carpet which is not as per the stated width of 4m, it therefore is too short at a doorway and I have also therefore been overcharged as not receiving the area paid for.

I have suggested they do a simple check on carpet widths, 4m or 5m, before sending out, as they have advised they rely on the manufacturer to supply the correct widths.

They have offered a replacement next week, which is not suitable, but a simple check at their end would have stopped this happening in the first place.

The perils of online shopping for bulky items like carpets.

Edit: Just noticed the response below, it was more than 50mm short, which you are aware of, therefore not conforming to BS.

Good prices prompt delivery, very happy.

Easy to navigate site. Lots of choices at many price ranges.
My carpets came fast and in perfect condition. Wonderful quality and an amazing price. Delivery was swift and the delivery man was wonderful and helped me to move the carpets up a flight of stairs as I am in a 1st floor flat and was on my own.
I will, and do, recommend these to anyone and everyone who is after carpets.

From ordering the free samples to the actual order of the carpet, the whole process was so easy and efficient, the order was delivered on time and delivery was on a bank holiday, great service and quality

brilliant service really nice carpet recomend any time and saved 500 pound on one quote for same carpet really pleased

Cannot believe the quality of the carpet for the price - half of what we were quoted elsewhere and was really impressed! Also super quick delivery.