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onlineclinic.co.uk Reviews 

6,508
•
TrustScore 4.5 out of 5

4.6

Online Pharmacy
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Review summary

Created with AI, based on recent reviews

Evaluating 3,106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, helpfulness, and friendly demeanor. The ordering process is frequently described as easy and efficient, with many appreciating the smooth user experience and reliable, on-time delivery of well-packaged items. However, some people mentioned that orders occasionally lacked essential accessories such as alcohol wipes or sufficient needles. A few customers also noted concerns about product condition upon arrival, citing melted ice packs, items left in sunlight, or being at room temperature. Additionally, some reviewers reported issues with incomplete orders or billing discrepancies.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency, professionalism, and... See more

Product

Consumers find product experiences to be ambiguous, with many praising the well-packaged and chilled... See more

Order

Customers had positive experiences with the order process, often describing it as very simple, easy, and... See more

User experience

Reviewers express high satisfaction with their user experience, finding it straightforward and efficient from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have switched to online-clinic due to my previous providers not meeting their promises and higher prices. Online-clinic delivered with a set date and time .My medicine arrived with the ice pack still... See more

Rated 5 out of 5 stars

Cheap product. Very good communication. I would recommend. The only advice I would give is my friend uses another provider who sends her injections in a chill bag and with alcohol wipes and spare need... See more

Rated 5 out of 5 stars

So far the experience with the Online Clinic has been great. The product was well packaged and arrived in insulated and chilled packaging. This meant the treatment remained in a chilled state. Great s... See more

Rated 5 out of 5 stars

Absolutely fantastic service. I place my order and spoke to a very helpful, polite person who amended all my future orders to my liking as I am on maintenance. My goods came the next. I can not fault... See more

Company details

  1. #63 of 114 best companies in Online Pharmacy
  2. #22 of 37 best companies in Online Prescription Medication Vendor
  3. #64 of 107 best companies in Pharmacy

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

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4.6

All reviews

(6,508)

2,905 reviews in the last 12 months

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Rated 1 out of 5 stars

The second dose arrived a month and one…

The second dose arrived a month and one day after the first dose so I was a day late taking it. I spoke to customer service and apparently it’s normal for them to just send it out exactly a month later, regardless of the day of week or how many days there are in a month, so if you like to keep a routine, you can forget that.

24 July 2026
Rated 3 out of 5 stars

Lot of questions back and forward that…

Lot of questions back and forward that feel
We’re not needed I felt like I was getting h accused of lying regarding weight height bmi. Parcel never arrived when expected so hope if it’s on Ice it will still be intact when it does arrive

24 July 2026

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