onlinecouplescounselling.com Reviews 

122
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, describing them as empathetic, non-judgmental, and highly effective in providing guidance. Many people felt heard and understood, appreciating the safe and comfortable environment created during sessions, which helped them navigate complex issues with professionalism. People consistently report significant improvements in communication skills and relationship dynamics, often feeling more confident and positive after sessions. The user experience is also praised for its ease of navigation and seamless process, allowing customers to easily book sessions and choose qualified therapists. Reviewers highly recommend the services, noting the profound and lasting positive impact on their lives.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their insight, patience, and practical... See more

Service

Consumers find service to be positive, with many reviewers wholeheartedly recommending the professional and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that they felt heard,... See more

User experience

Clients share positive opinions on user experience, with many describing fantastic experiences in a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We worked with Claire for couples counselling, and the experience was extremely helpful. She provided practical communication tools and strategies that helped us reduce conflict and understand each ot... See more

Company replied

Rated 5 out of 5 stars

Oh wow what can I say about lighter days counselling. It saved us and myself! I learnt so much from each session and went home worked hard to get to where we both are! Each session made us feel at eas... See more

Company replied

Rated 5 out of 5 stars

Clair is so very helpful. She really gives us useful tools. She is empathetic but not afraid to call out bad behavior. I always feel grateful after our sessions for the guidance we received.

Company replied

Rated 5 out of 5 stars

We found Kay from a Google search for online counselling and having read the reviews booked a session. Our marriage had suffered a major trauma, and we needed urgent help. Kay was non-judgmenta... See more

Company replied


Company details

  1. Marriage Counsellor

Written by the company

We are one of the UK’s largest and most trusted providers of online relationship counselling. Whether you're feeling disconnected, arguing more than usual, or simply struggling to communicate. We offer professional support for every kind of relationship — for couples and individuals. Whatever your situation, you are not alone. All of our couple therapists are fully qualified, highly experienced, and hand-picked for their warmth and down-to-earth approach. With guaranteed appointments, instant online booking, and sessions available seven days a week (8.00am–9.00pm), we’ve made it easy to get the help you need, when you need it. You can choose to speak to someone as a couple or on your own — all from the comfort and privacy of your own home. We’ve helped thousands of people feel heard, supported, and more connected. If you're wondering whether couples counselling could help, we are here to make the first step feel simple.


Contact info

4.9

Excellent

TrustScore 5 out of 5

122 reviews

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4.9

All reviews

(122)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

My husband and I would recommend…

My husband and I would recommend 'online couples counselling'. Although we were apprehensive and a little nervous initially, Sian immediately made us feel relaxed. The booking system was easy and enabled us to choose our therapist after reading about them and at a time that suited us both. We had been having problems for a while, but with Sian's help and guidance we were able to listen and understand each others point of view. Our relationship is much stronger now and I'm so grateful for the help we received.

10 June 2021
Unprompted review
onlinecouplescounselling.com logo

Reply from onlinecouplescounselling.com

Thank you very much for your review Mrs Johnson. It is much appreciated : -) Sian

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