Onlinejobs.ph Reviews 

286
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

This platform has changed me a lot. It does not only allow me to land jobs but also it teaches me life lessons that I would carry throughout my journey.

Rated 1 out of 5 stars

Some VA are good, but when they quit, they just disappeared without any communication or notice. It happened to me with 2 VAs, with one said she'd be late, but never showed up, leave the admin frustr... See more

Rated 1 out of 5 stars

Do not care about workers on this site. Lots of scammers! Even if you report it they won't take any actions! Beware you can receive reviews but you can't review the scammer employer!!! Normal Custom... See more

Company replied

Rated 5 out of 5 stars

OnlineJobs.ph is generally a good site, but some employers exploit workers. I worked with Find and Scoop (Virginia). I completed my work, yet my salary was delayed. Delaying or withholding wages is un... See more

Company details

  1. Employment Centre

Written by the company

Outsource to the Philippines through the largest online marketplace for finding and hiring Filipino virtual assistants and employees.


Contact info

3.5

Average

TrustScore 3.5 out of 5

286 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 24 hours

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3.5

All reviews

(286)

44 reviews in the last 12 months

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Rated 3 out of 5 stars

You should detect

You should detect, remove and prevent scammers to post their job description and scam people

18 April 2024
Onlinejobs.ph logo

Reply from Onlinejobs.ph

Thank you for your comment, though I can assure you that we take security on our site very seriously and diligently remove any employer we find that is attempting illegitimate behavior. Unfortunately its not perfect, but we do have a team actively monitoring posts and we reply to any complaint from our users very seriously.

Rated 1 out of 5 stars

Incredibly rude customer service…

Incredibly rude customer service support, doesn't answer questions and instead gaslights you.

15 April 2024
Unprompted review
Onlinejobs.ph logo

Reply from Onlinejobs.ph

I'm sorry to hear about this experience. I requested more information because I could not find a "M Ukad" in our system because I wanted to investigate what happened. I personally monitor our support team and I believe that they provide very professional behavior so if there was a rude instance I would love to learn more about it.

Rated 5 out of 5 stars

Absolutely excellent

Absolutely excellent. I got over 200 applications in a matter of hours and they've gone over and above to respond to my newbie questions.

Next time I have to hire, I'm coming right back here, don't overthink it.

1 April 2024
Unprompted review
Rated 5 out of 5 stars

I am so happy that I found what I was looking for at Onlinejobs.ph.

When I started to dabble in working online, I remember my parents and friends telling me that online work is not “real” work. They looked at it as something to just pass the time, something you do in between jobs. But while doing some project work, I just knew that there’s another option, that there is something more stable than just one-time projects. I am so happy that I found what I was looking for at Onlinejobs.ph.

1 March 2024
Unprompted review
Rated 1 out of 5 stars

Cheaper not always good. Poor skils. Waste of time and money

I am Australian small health business owner. I was hoping to hire cost effective assitance for a siple tasks like uploading things on my website and social media management. I signed up for onlinejobs services to hire a team. I had so many applicants , it took me days to read thorough them.
Most had no reviews for previous jobs which made things harder.
The applicants who applied had beutiful resumes and lush portfolios, but in reality had really poor skills.
They turned out to be unresponsive, talking me up to higher pays saying life in Philippines is expensive, sending me private messages on my socials, posting inappropriate comments on my social posts , finally I trailed one person for simple uploading on website what turned up being disaster. I was spending more time correcting their mistakes .
Month and hours lost. I really had enough . I prefer to pay higher fees reputable company in Australia.

19 March 2024
Unprompted review
Onlinejobs.ph logo

Reply from Onlinejobs.ph

I'm sorry to hear that you were not able to find a great worker in the Philippines. I do hope that you try again in the future because I personally believe that there are many excellent workers and you may have just been unlucky with dealing with a select few.

Rated 5 out of 5 stars

Onlinejobs.ph is the reason why I am happy!

Onlinejobs.ph is the reason why I am living my best life! I have been chained to a desk for 9 hours a day, then spend around another 2 hours commuting. It's like the only time our family truly gets together was during dinner, and it was sad. I'm so happy that Onlinejobs.ph exists, it just makes looking for a job online easier because there's no middleman, I represent myself when I apply for a job.

26 February 2024
Unprompted review
Rated 1 out of 5 stars

Do not care about workers on this site

Do not care about workers on this site. Lots of scammers! Even if you report it they won't take any actions! Beware you can receive reviews but you can't review the scammer employer!!!
Normal Customer Service: says how to solve the problem of scammers.
Onlinejobs Ph: Threatens to ban you on their platform.

18 February 2024
Unprompted review
Onlinejobs.ph logo

Reply from Onlinejobs.ph

Thank you for your comment. We absolutely do care about workers on our site and take complaints about employers seriously. After looking at your complaint, you were verbally abusive to our support staff after a simple followup question about your dispute. We do not tolerate belligerence against our own staff.

Rated 1 out of 5 stars

Lots of scammers on the website and the…

Lots of scammers on the website and the support is terrible. If you are a business looking to hire literally look at any of the other hundreds of platforms.

9 February 2024
Unprompted review
Onlinejobs.ph logo

Reply from Onlinejobs.ph

I'm sorry to hear about your experience on our site. We strive to have excellent support on our site, and remove any problematic user on our site. If you please email me at support@onlinejobs.ph and mention your trustpilot review I'll be happy to look into your situation.

Rated 1 out of 5 stars

Poor Quality candidates. Read the fine print on "guarantees"

I had an underwhelming experience with OnlineJobs.ph, both in terms of candidate quality and customer service. Initially, I used their service a year ago and encountered candidates who did not meet our expectations. However, they provided a refund for my monthly fee after I successfully hired someone through Upwork.

Motivated by the positive experiences with our Filipino team members, I decided to give OnlineJobs.ph another chance this year while hiring for a different role, especially due to their money-back guarantee. Unfortunately, the quality of candidates was again unsatisfactory, with many unable to answer basic screening questions. Moreover, this time, they denied my request for a refund, citing small print in their terms and conditions.

Based on these experiences, I recommend Upwork for hiring virtual assistants or staff members. Their review and rating system significantly enhances the hiring process, ensuring better candidate quality and overall experience

30 January 2024
Unprompted review
Onlinejobs.ph logo

Reply from Onlinejobs.ph

I am sorry to hear that you were not able to find a worker at Onlinejobs.ph, since there are so many great workers here. But yes, per our OnlineJobs.ph/money-back-guarantee and OnlineJobs.ph/terms page, they both state we only allow one refund per customer. I do show that you requested a refund 5 months ago, so you wouldn't be able to receive a new refund. Our intention was not to keep this limit hidden, so I will see if we can make that more prominent so this misunderstanding can be avoided in the future.

Rated 2 out of 5 stars

I wanted to give this site a go but...

I wanted to give this site a go but the quality of the candidates are just so poor and the work ethic is also very poor. Off to upwork, fiverr and the rest I am afraid.

27 January 2024
Unprompted review
Onlinejobs.ph logo

Reply from Onlinejobs.ph

I am sorry to hear that you were not able to find a great worker here since there are so many wonderful workers. Perhaps it was just bad luck in the worker/s that you selected, but I do hope that you try again since I believe the Philippines has some of the best workers in the world. We have a 30 day money back guarantee that I show wasn't used so I have now refunded your payment. Hope you will try us again in the future!

Rated 5 out of 5 stars

Great talent discovery and hiring experience.

OnlineJobs.ph has proven to be an invaluable platform for hiring workers. The extensive pool of talented freelancers, coupled with user-friendly features, has streamlined our hiring process. We've consistently found skilled professionals who meet our business needs. Highly recommended for efficient and effective recruitment.

5 December 2023
Unprompted review
Rated 5 out of 5 stars

Great platform to find virtual…

Great platform to find virtual assistants. I was looking for a video editor, and most of the people that applied were more qualified to a VA role. Since I could not find a video editor, and I was very picky I chose to refund, and they refunded me no questions asked, and they were so friendly in the e-mail. I will for sure return when I need a VA.

18 December 2023
Unprompted review

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