Very efficient service and delivery. Items were well packaged and no breakages. Good value for money. I am waiting on a few lights and have messaged Eoghan. He is excellent to get back to customers, a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I emailed this company with a couple of questions relating to style and shipping and received a very quick and helpful response. This helped me to make a decision to place an order for 4 outdoor Itali... See more
Company replied
Absolutely brilliant Customer Service 5*. I was looking for a spare of an item that was out of stock so I made contact via online chat. Orlagh could not have been more helpful. She found a replace... See more
Company replied
I ordered the six pack deal and paid express delivery. I was contacted quickly and offered the twelve pack at a knock down price to replace my order. Express delivery charge was reimbursed to my acc... See more
Company replied
Company details
Written by the company
The Online Lighting Shop is one for the largest online sellers of lighting in Ireland. We provide both interior and exterior lighting ranging from traditional lights to contemporary lighting, weather you are looking for a particular style of lighting to set the tone of your room we can help you find the right light to suit your unique style. Our dedicated website offers a wide range of lighting at affordable prices, we pride ourselves on providing a great quality service and only dealing with quality lighting products. We do not have a showroom and are an online seller only.
Contact info
Business Centre, Dublin, Ireland
- 015240541
- info@onlinelightingshop.com
- onlinelightingshop.com
4.8
Excellent
748 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy shopping experience
Very well priced compared to other websites. Item arrived well packaged and earlier than expected delivery date.
2 December 2025
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will continue to work hard to serve our customers as best we can
Good selection of lights and ptompt and…
Good selection of lights and ptompt and efficient service.
Would highly recommend.
2 December 2025
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will strive to continue to do our best. Thank you for your support in recommending us
Reply from Online Lighting Shop
Thank-you for taking the time to leave us such a positive review. I'll pass this review onto Orlagh, she'll be delighted
Extremely efficient/prompt delivery…
Extremely efficient/prompt delivery goods exactly as described and at a extremely competitive price point.
14 November 2025
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will continue to strive in doing our best.
It took too long to get to me
It took too long to get to me. It’s too late now I want to return the light fitting
13 November 2025
Reply from Online Lighting Shop
Hi Stephanie, thanks for leaving a review. I looked at your order & it was delivered on the 10th working day, which is still within the standard delivery timeframe. I understand this is the longer side of the timeframe, we are trying our best in such a busy time of year. If you wish to return the light please fill out our returns form on the website
Great service
Fast delivery, clear communication on timelines and even personal contact initiated by staff to explain differing delivery dates - above and beyond the call of duty. Excellent products too.
10 November 2025
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will continue to strive in doing our best.
Super efficient & reliable company!
I emailed this company with a couple of questions relating to style and shipping and received a very quick and helpful response. This helped me to make a decision to place an order for 4 outdoor Italian made lights which we are very pleased with. Delivery was also prompt.
31 October 2025
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will pass this onto the team to keep up the good work
Excellent customer service
Excellent customer service. I was looking for a particular item and they found us very helpful. Highly recommend.
6 November 2025
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will pass this onto the team to keep up the good work
Highly delighted
Very pleased with the lamp especially pleased how well it was packaged.
Delivery was even quicker than expected which was an added bonus
4 November 2025
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will continue to strive in doing our best.
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review
Positive buying experience
Ordering was easy, once order was placed, regular updates were received, the delivery arrived when due, item was well packaged, and we're delighted with the product!
10 October 2025
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will pass this onto the team to keep up the good work
Fast prompt quality service
Fast prompt quality service. Lights arrived fast and well packaged
17 October 2025
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback
Poor delivery and customer service…
Poor delivery and customer service waiting 1 week for 2 light bulbs no reply whay asked about a delivery time frame.
26 September 2025
Reply from Online Lighting Shop
Hi Richard, I checked your order with us & it was for six recessed spotlights. From ordering, you received these in 8 working days, still within our standard delivery timeframe. Thanks, Orlagh
I've not had the light fitted yet but…
I've not had the light fitted yet but it looks good, just what we wanted. Also quick delivery, thanks.
26 September 2025
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review
Lighting
Great company. Very efficient delivery and well packaged lights on arrival. Good after sales care from the company.
22 September 2025
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & will pass this onto the team to keep up the good work
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback
Excellent customer service and support…
Excellent service and support from Orlagh as my pendants were out of stock in Ireland & came from UK warehouse. For this reason, there was a little delay but Orlagh did everything to get them to me faster once she knew I had a deadline, thank you Orlagh. They were worth it too, they are beautiful. I ordered 2 more as they work so well in our hallway 😍
29 August 2025
Reply from Online Lighting Shop
Thank-you for taking the time to leave us such a positive review. I'll pass this review onto Orlagh, she'll be delighted with this feedback. Once we know the deadline, we'll do what we can to get the order with you asap
Found the lights at a good price and…
Found the lights at a good price and purchased them, buying was easy online and despatched quickly, delivery was by Evri who kept delaying delivery and eventually took a photo on my door step of the item however I never got it. I live in a quiet village and my home is hidden away so can't be seen but some how parcel was either stolen or kept. Evri have been an issue in my village for years but I can't control how goods are sent by the seller.
18 August 2025
Reply from Online Lighting Shop
Hi Susan, thanks so leaving us a review. I am so sorry this happened & that our courier has let us down on this occasion. I sent you a picture from DPD of the box at the correct door, but its just hard for us to figure out what happened after that.
We hope this doesn't affect you ordering off us in the future. If so, please leave a note on the order & we will send with a different courier.
Absolutely brilliant Customer Service…
Absolutely brilliant Customer Service 5*.
I was looking for a spare of an item that was out of stock so I made contact via online chat. Orlagh could not have been more helpful. She found a replacement and even rushed off to the warehouse to be sure they had the item in stock. So efficient, friendly and hugely helpful. Couldn't recommend more highly - THANK YOU!
11 August 2025
Unprompted review
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review. Spare parts are tricky, so delighted we could get this solved for you. Orlagh will be delighted with the review.
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