Very efficient service and delivery. Items were well packaged and no breakages. Good value for money. I am waiting on a few lights and have messaged Eoghan. He is excellent to get back to customers, a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I emailed this company with a couple of questions relating to style and shipping and received a very quick and helpful response. This helped me to make a decision to place an order for 4 outdoor Itali... See more
Company replied
Absolutely brilliant Customer Service 5*. I was looking for a spare of an item that was out of stock so I made contact via online chat. Orlagh could not have been more helpful. She found a replace... See more
Company replied
I ordered the six pack deal and paid express delivery. I was contacted quickly and offered the twelve pack at a knock down price to replace my order. Express delivery charge was reimbursed to my acc... See more
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Company details
Written by the company
The Online Lighting Shop is one for the largest online sellers of lighting in Ireland. We provide both interior and exterior lighting ranging from traditional lights to contemporary lighting, weather you are looking for a particular style of lighting to set the tone of your room we can help you find the right light to suit your unique style. Our dedicated website offers a wide range of lighting at affordable prices, we pride ourselves on providing a great quality service and only dealing with quality lighting products. We do not have a showroom and are an online seller only.
Contact info
Business Centre, Dublin, Ireland
- 015240541
- info@onlinelightingshop.com
- onlinelightingshop.com
4.8
Excellent
748 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent after sales
Unfortunately when my wall lamp arrived which I had ordered, it was broken. However, Owen could not have been more helpful in ensuring I received a replacement straight away. The after sales process was excellent and I wouldn’t hesitate to recommend this store.
20 January 2023
Reply from Online Lighting Shop
Thank-you for taking the time to leave us such a positive review & for your continued support to us. I'll pass this review onto Owen, he'll be delighted
Good Product at a Great Price
Good product, arrived promptly and packaged well. Good customer services and excellent prices. Would definitely use again.
14 January 2023
Reply from Online Lighting Shop
Thanks so much for your review Beverley & your continued support to us
I previously wrote a negative review…
I previously wrote a negative review because of failure to communicate. Since then, they have bent over backwards to right the wrong. Everyone screws up sometimes, but when they work to make it right they should be praised. Thank you.
31 January 2023
Unprompted review
Reply from Online Lighting Shop
Hi Jennifer, we are delighted to hear you are happy with your order. We apologise for the delay in shipping. We always try to do our absolute best with every customer & hopefully you can shop with us again.
Gorgeous lights at reasonable prices
Gorgeous lights at reasonable prices. Even nicer than pictures . Delivery was fast
3 January 2023
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review Aoife. We're delighted you love your purchase
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review Bennie
10 / 10
Excellent quality
Product well packaged
Arrived before estimated date
Will buy from company again
21 January 2023
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback Catherine. We're also delighted to hear you love your purchase
Fast delivery, good quality. Exactly as expected
Badly let down by a local supplier before Christmas. Found similar at better price on Online Lighting site, delivered from UK to Dublin within about 7 days and in time for Christmas. Two pendant lights for over island - exactly what i wanted.
22 December 2022
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review Madeleine, we appreciate your feedback & will pass this onto the team to keep up the good work
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback
Everything was good
Everything was good. Kept me informed about my delivery which arrived on time. Well packaged and the item is lovely. Looks really good.
14 December 2022
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review Suzanne, we appreciate your feedback & will pass this onto the team to keep up the good work
Good customer service.would recommend…
Good customer service.would recommend this company to all.
21 December 2022
Reply from Online Lighting Shop
Thanks so much for your review & your continued support to us Patricia
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review, we appreciate your feedback & delighted you love your purchase
Items delivered within timeframe…
Items delivered within timeframe promised and top quality.
23 November 2022
Reply from Online Lighting Shop
Thank you Kevin for taking the time to leave us such a positive review
Looking for cheap lights, look no further
It’s a pity I found this store at the near end of my house renovation. I saved over €300 on two products than if I bought them in a well known lighting shop in Ireland, also came in 5 days and very well packaged. Couldn’t be happier with the service I got.
25 November 2022
Reply from Online Lighting Shop
Hi Kieran, Thank you for taking the time to leave us such a lovely review, we appreciate your feedback. We are delighted you love your purchase
Helpful staff, prompt delivery and great price
Helpful member of staff who contacted me when there were problems processing my payment
Prompt and efficient delivery of Laura Ashley lamp which was priced very competitively
Very pleased
13 December 2022
Reply from Online Lighting Shop
Thank you Caroline for taking the time to leave us such a positive review, we appreciate your feedback & will pass this onto the team to keep up the good work
Reply from Online Lighting Shop
Hi Helen, Thank-you for taking the time to leave us such a positive review. I'll pass this review onto Orlagh, she'll be delighted
Reply from Online Lighting Shop
Hi Martin, Thank you for taking the time to leave us such a positive review
Super customer service
Amazing company to deal with, would highly recommend. There was a manufacturing fault with my shade and the customer service I received was amazing,such a pleasure to deal with and the item was replaced in the quickest possible time. Very happy customer.
25 November 2022
Reply from Online Lighting Shop
Hi Janice, thank you for taking the time to leave us such a positive review. We understand there can be hiccups along the way, we do try our absolute best to resolve them as soon as we can. We are delighted to hear than you love your light.
Thank you ONLINE LIGHTING SHOP
Thank you, online lighting shop. my order arrived promptly and with no delays. Your customer service is excellent too and very helpful. really pleased with my purchase. Will definitely use this company again
28 November 2022
Reply from Online Lighting Shop
Hi Eimear, thank you for taking the time to leave us such a positive review, we will pass this onto the team to keep up the good work. We also appreciate your continued support to us :)
Customer service
Customer service, particularly from Orlagh, was fantastic! Thanks for all your help.
24 November 2022
Reply from Online Lighting Shop
Thank-you so much Susan for taking the time to leave us such a positive review. I'll pass this review onto Orlagh, she'll be delighted
Friendly and helpful company
Light was delivered extremely quickly and is of very good quality. I contacted the company on the phone prior to purchasing and found them extremely friendly and helpful.
16 November 2022
Reply from Online Lighting Shop
Thank you for taking the time to leave us such a positive review Susan, we appreciate your feedback & will pass this onto the team to keep up the good work
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