Made a very large order. And became concerned after reading a few negative comments. I can say. I am so happy with my delivery. All meat i received was fresh. Delivery was an earlier time than stated... See more
Company replied
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Welcome to our family business, established in 1993 and still going strong. At the heart of our brand lies a commitment to delivering the highest quality meats, groceries, and services. Our core principles have guided us every step of the way, ensuring that we remain a trusted and reliable source for all your needs. Come join our family and experience the difference for yourself!
328 High Street North, E12 6PH, London, United Kingdom
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Replied to 60% of negative reviews
Typically replies within 24 hours
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Shop was cleaned 👌
Staff well trained and friendly 👏
Top of all meat quality is 👍 Fresh and excellent
I really did not want to leave a review but honestly, couldn't. Based on the review I left on 7th of August and the update on 11th of August, I received £20 credit. I wanted to try the chicken breast, so I ordered some with the credit but did not accept it as the minimum order value was £30. I had to order more and the only thing I needed was chicken breast.
The delivery arrived on time, but I cant tell how terrible was the quality. As soon as my husband opened the box, the whole kitchen smelled like rotten meat. They were spoilt and awful. I did not even open the package and just put it in the bin.
I really do not understand, the delivery charge is £7, is it too hard to make sure it is packed properly and kept cold on the way?
I can say this meat was out of fridge at least for 2 days.
I will never buy from this shop again and would recommend not to waste your money like me.
Best marinations and customer service had a really good experience thank you OnlineMeatShop
The marinated jerk chicken legs I ordered were for lack of words divine
Very good meat I recommend to everyone atlesst one time
This is perfect service I live in a very remote area but my meat got to me cold via dpd amazed
To be honest wasn’t thinking an online butcher could work but wow great quality great service i’ll be coming back again and recommending them !!!
It was a good experience and the food came well packed absolutely will be using again
Maybe grind the mince meat properly the rest as I go along ill find out
Worst delivery service ever, I picked a date the order arrived in a different date I wasn't home when it arrived I found a destroyed box with melted smelly meat

Reply from Onlinemeatshop
Excellent service, food comes well packaged and delivery time met. The prices are great too.

Reply from Onlinemeatshop
Unfortunately I have to now out my review as low, this is a shame as I am a long time customer with the meat shop but our latest experience has been one of frustration. Our order arrived 3 days late. I had to chase them everyday through there customer service chat, email & speaking with their manager on the ohone everyday to find out what was happening and where my order was. Trying to get information and updates was a frustrating process. Supposedly we are meant to receive a £20 voucher as said by customer service manager due to late deliver and the total mess around we receive d from customer service but we did not receive this and it is not in my rewards. I feel let down and disappointed by this latest interation.

Reply from Onlinemeatshop

Reply from Onlinemeatshop
the steak i had bought is not bms 6-7 i am not satisfied with this purchase
I made an order for (Order #2200524)
1 KG Lamb of £16.00.
3 Lamb paya of £3.8.
And delivery fee of £7.
Due to delivery delay, 1 KG lamb got spoiled and requested for refund and i got refund for 1KG.
Now i paid £7 for a £3.8 is it justified service ? When i ask the samething to customer care they said Its DPD issue (Thier delivery partner). But you choose DPD as the parther right ? or my choice ? These kind of fraud or mismanagement should be punished heavily.
Order from onlinemeatshop every month. It’s my go to grocery and meat shop. Absolutely love it!
Wonderful, I wholeheartedly recommend this shop. Fresh meat, fast and professional service!!!
I will definitely be a regular customer.
Thank you so much :)
Ordered gizzards and when received it was a spoiled and smelly one..it was expired one ..the goat meat was not up to mark for the amount paid...not happy with quality and despatching the expired product a

Reply from Onlinemeatshop
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