ONP Solicitors Reviews 27,964

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,542 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service, noting the professionalism, efficiency, and helpfulness of the staff throughout various processes like home purchases and remortgages. Many appreciate the prompt responses and clear communication, which made complex procedures feel much smoother and less stressful. The user experience is often described as easy and straightforward, with some reviewers praising the effective progress tracking systems. However, some customers also noted issues with communication, experiencing slow responses or a lack of clear updates on their cases. A few other people also felt that the service could be impersonal, and some reported delays in the process, leading to frustration.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism, knowledge, and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and... See more

Response time

Consumers find response times to be positive, with many praising the promptness, professionalism, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the clear, efficient, and professional... See more

User experience

Clients share positive opinions on user experience, highlighting the mobile app as a key factor in making... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently used ONP Solicitors and all we can say is that, we were very happy with all the services they have provided to us during our recent home purchase. Their prompt response, profession... See more

Company replied

Rated 5 out of 5 stars

Ali at ONP was very helpful , any questions I had were answered immediately , when calling there it is very quick to get through to your case manager. We were on a short timescale and we completed ahe... See more

Company replied

Rated 5 out of 5 stars

ONP solicitors completed the conveyancing for my first home. Kate and her team were great throughout the purchase process. The app the company use as well is great, easy to see where the process is... See more

Company replied

Rated 5 out of 5 stars

I was recommended ONP by my equally amazing mortgage broker, who instinctively knew they’d be a great match for me. I really appreciated the clear communication and guidance throughout, and genuin... See more

Company replied


Company details

  1. #31 of 63 best companies in Conveyancer
  2. #95 of 155 best companies in Legal Services
  3. #27 of 40 best companies in Property lawyer

About ONP Solicitors

Written by the company

ONP Solicitors is a modern, forward-thinking law firm that takes the stress out of buying and selling property. We keep every aspect of legal conveyancing simple, and most importantly, we keep things moving. Wherever you are, we’re by your side, making moving simple.

We are part of Movera. A flourishing platform business, bringing together ambitious home-moving brands from across the sector. Built on the heritage and passion of experienced legal services businesses, brought together to transform the moving market for the better.

For almost four decades, ONP Solicitors has been bringing property ambitions to life with exceptional legal conveyancing services. While we pride ourselves on our personal, bespoke service, we are also digital. This means you can stay up-to-date on the progress of your case 24/7 from wherever you are in the world with the assurance that your dedicated manager is only a phone call or an email away.

Get a quote today

Why choose ONP Solicitors?

Written by the company

Stay up to date 24/7
Stay in touch with your case 24/7, wherever you are. Our mobile app puts your case in the palm of your hand to upload documents, sign paperwork and keep up to date on progress.
Dedicated case manager
At the very start, you’ll be introduced to your dedicated case manager and get their direct contact details. We have years of experience and a team of specialists to support your specific conveyancing needs.
No move, no legal fee
We understand that house moves can sometimes bring unexpected complexities. If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.
Helping people since 1987
With over four decades of trusted service, our skilled experts are ready to provide the guidance you need. Whatever advice you’re after, we’ll connect you with the right specialist to support your case.

No move, no legal fee

We understand that house moves can sometimes bring unexpected complexities.

We understand that house moves can sometimes bring unexpected complexities.
If things don’t go as planned and your move falls through, you won’t have to pay our legal fees.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28k reviews

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Rated 5 out of 5 stars

Great and pleasant service

This is the second time we’ve used ONP for our conveyancing, with the same Elizabeth Cassidy. Always had great and pleasant service so would definitely use them again and recommend them. I never dreaded needing to call them on anything as they were always very helpful and happy to talk.

5 May 2026
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Reply from ONP Solicitors

We're so happy to hear you've had great and pleasant service with us again. It's wonderful you found our team helpful and happy to assist. Thank you for your recommendation!

ONP Solicitors

Rated 5 out of 5 stars

Top Class Service

In what is understandable a very stressful time with little knowledge of what I needed to do, I have to say I have been impressed in the professionalism of both ONP and inparticular Grace my case handler. Kept me updated throughout, gave me the reassurances i needed and completed everything before my deadline. Thank you

8 May 2026
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Reply from ONP Solicitors

We're happy to hear that you were impressed with our professionalism during such a stressful time. It's great to know you felt updated and reassured, and that we completed everything before your deadline. Thank you for your feedback.

ONP Solicitors

Rated 5 out of 5 stars

Fast

Fast, thorough and professional service throughout the whole process. Communication was clear and everything was handled efficiently from start to finish

8 May 2026
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Reply from ONP Solicitors

We're so glad to hear you received fast, thorough, and professional service! We appreciate you acknowledging our clear communication and efficient handling of everything.

ONP Solicitors

Rated 4 out of 5 stars

It was a good experience

It was a good experience. The process was smooth and everybody was helpful.

1 May 2026
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Reply from ONP Solicitors

We appreciate your feedback and are glad the process was smooth and everyone was helpful. Thank you for sharing your positive experience!

ONP Solicitors

Rated 5 out of 5 stars

Ryan has been absolutely amazing

Ryan has been absolutely amazing. No delays everything has been very smooth always kept me up to date, I would definitely recommend ONP Solictors I had no stress whatsoever and made the whole process a lot easier than people say.

1 May 2026
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Reply from ONP Solicitors

We appreciate your positive feedback! We're so glad everything was smooth, and you were always kept up to date. It's great to hear the process was easier than expected.

ONP Solicitors

Rated 5 out of 5 stars

Excellent remortgage service from ONP…

Excellent remortgage service from ONP Solicitors. The entire process was fast, efficient, and incredibly clear from start to finish. A special thanks to Sheryl, who handled everything promptly and answered all my questions in detail. I would highly recommend them for a professional and stress-free experience!

1 May 2026
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Reply from ONP Solicitors

We appreciate your positive feedback regarding our remortgage service. We're happy to hear that the process was fast, efficient, and clear. It's great to know that our team member handled everything promptly and answered your questions in detail.

ONP Solicitors

Rated 5 out of 5 stars

I was kept up to date all of the time…

I was kept up to date all of the time and when I rang they patiently answered every question

7 May 2026
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Reply from ONP Solicitors

We appreciate your positive feedback and are so glad to hear that we kept you updated and patiently answered your questions.

ONP Solicitors

Rated 5 out of 5 stars

It has been an absolute pleasure…

It has been an absolute pleasure working with ONP Solicitors.

We worked very closely with Alice, and she has been fabulous throughout the whole process , very responsive, extremely knowledgeable, and incredibly supportive.

What can often feel like a stressful process was made so much easier thanks to her help and guidance.

I couldn’t recommend ONP Solicitors, and especially Alice, enough!

1 April 2026
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Reply from ONP Solicitors

We appreciate your positive feedback. We're so glad to hear that the team was responsive, knowledgeable, and supportive throughout the process. We're happy their help and guidance made a stressful process easier.

ONP Solicitors

Rated 5 out of 5 stars

Mariam was polite

Mariam was polite, helpful throughout the journey. Giving good advise and following up thoroughly

1 May 2026
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Reply from ONP Solicitors

We appreciate your kind words and 5-star review! We're so glad that our team member was polite, helpful, and thorough throughout your journey.

ONP Solicitors

Rated 5 out of 5 stars

Second time of using the services of…

Second time of using the services of ONP. This time, a very complex case and process. ONP solicitor handled it all efficiently. Consistent progress till the finish line. Very satisfactory.

6 May 2026
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Reply from ONP Solicitors

We're happy to hear that our services met your needs in this complex case. We appreciate your recognition of our consistent progress and are very glad you were satisfied with the outcome.

ONP Solicitors

Rated 5 out of 5 stars

Conveyancing Service for a remortgage.

I recently used this firm for my buy-to-let remortgage and overall had a positive experience throughout the process.

Chelsie were professional, responsive, and helpful in progressing the transaction through to completion. Communication was clear, and any queries raised during the process were addressed promptly.

The remortgage completed smoothly and within the expected timeframe, and I appreciated the support provided from start to finish.

Thank you again for your assistance throughout the transaction.

6 May 2026
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Reply from ONP Solicitors

We're happy to hear about your positive buy-to-let remortgage experience! It's great to know the transaction completed smoothly and within the expected timeframe. We appreciate your kind words regarding our team's support and clear communication. Thank you for your feedback!

ONP Solicitors

Rated 4 out of 5 stars

THANKS OLIVIA!!

Great service from Olivia who stepped in and got things moving right away when my initial solicitor Ola left without warning and was slow responses. Olivia answered all questions I bombarded her with and ensured everything was in place for me as a First Time Buyer so I could exchange and complete in time to not get a huge first bill. Would definitely recommend!

30 April 2026
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Reply from ONP Solicitors

We appreciate your feedback and are so glad things moved forward smoothly for you as a first-time buyer. We're happy to hear that you were pleased with the support you received, and we wish you all the best in your new home.

ONP Solicitors

Rated 4 out of 5 stars

remortgage

They need to communicate more with their client

1 May 2026
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Reply from ONP Solicitors

We appreciate your feedback and will work to improve our client communication. Thank you.

ONP Solicitors

Rated 5 out of 5 stars

Brilliant Company

It was so simple and easy. No hassle and they lay everything out in such a simple format on the App. Onyi Anyatonwu was very helpful and answered any and every query i had.

7 May 2026
Unprompted review
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Reply from ONP Solicitors

We appreciate your kind words and 5-star review! We're so pleased to hear that the process was simple and easy, and that our app was helpful.

ONP Solicitors

Rated 5 out of 5 stars

Easy to navigate the app ,clear…

Easy to navigate the app ,clear communication and a professional company

1 May 2026
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Reply from ONP Solicitors

We're happy that our app was easy to navigate and that you experienced clear communication with our professional team. Thank you for your positive feedback!

ONP Solicitors

Rated 5 out of 5 stars

Great company to work with.

Great company to work with.
Keir kept us up to date throughout and was on hand to assist us when needed.

5 May 2026
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Reply from ONP Solicitors

We appreciate your positive feedback and 5-star review! We're so pleased you found our company great to work with and that our team kept you updated.

ONP Solicitors

Rated 5 out of 5 stars

Service and Engagement

Rose made herself available by phone and answered queries promptly and efficiently.
Also, Rose was up to speed with my F.A.’s engagement and advice which gave me confidence to continue with the offer presented at a time which is being impacted by unknown global events.

6 May 2026
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Reply from ONP Solicitors

We appreciate your positive feedback! We're so glad that you found our service efficient and that we were able to answer your queries promptly. It's great to hear that you had confidence in our offer.

ONP Solicitors

Rated 5 out of 5 stars

Friendly and efficient

Friendly and efficient , can reach by phone when needed

6 May 2026
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Reply from ONP Solicitors

We appreciate your positive feedback. We are happy to hear that you found our team friendly and efficient and that you could reach us by phone when needed.

ONP Solicitors

Rated 5 out of 5 stars

Fantastic communication from start to…

Fantastic communication from start to finish of the conveyance

Always a very helpful conversation when needed

All in all a very smooth process

6 May 2026
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Reply from ONP Solicitors

We appreciate you highlighting our fantastic communication throughout the conveyance. We're so glad our helpful conversations made the process very smooth for you.

ONP Solicitors

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