Oobuy.co.uk Reviews 

I purchased a Garmin watch from the're ebay shop, it said it was reconditioned, that was OK, told delivery would be 48hrs, 48hrs came and went no communication 🙄, contacted them after 3 days as concerned, no communication from them, went through ebay to resolve twice before reply, no apologies, just thanks for your patience! Told it would be with me in another 3 days! Watch came, no watch box it did say plain box, presumed at least a watch box, no it was in a jiffy bag! Ordered Orchid colour, more lilic not what I wanted, picture showed a dark Orchid. Raised complaint, told me i could keep watch with 10% discount, not what i wanted, asked for refund, they sent to eBay who closed case.
Not a good seller
The seller has now refunded. Thank-you,
yes there was a mis understanding on my behalf , I had raised with ebay that the parcel hadn't be received and they closed the case, but at the same time I raised a return and refund, in-between that been acknowledged with ebay the discussion with the seller was % discount or returned.

I was dubious after reading reviews but thought I’d give it a go,
Said delivery would be between Wednesday and Friday they sent me tracking number which didn’t work Tuesday they told me it would be with me Friday, Friday comes and they tell me it’s not even arrived in their warehouse yet,
The communication was good but they avoid answering the questions,
Even though they didn’t even know when their delivery was arriving they still tried to tell me what day exactly my item would be with me,
I should have gone with my gut but you live and learn so I asked for a refund which was processed quickly thankfully

Item arrived defective and the company refuses to respond to contact.

Oobuy provided a smooth and fast delivery process for my recent purchase. While there was a slight issue with the product received, their customer service team was responsive and offered alternatives to address the issue. Although we couldn't reach an agreement initially, they were understanding and accommodating throughout the communication process. Overall, I appreciate their efforts and commitment to customer satisfaction

I ordered a Garmin Lily from Oobuy and it's like brand new. Very pleased with my purchase and their customer service is very good. They responded quickly to a query I had.

Having paid £4.99 for express delivery the item arrived 3 days later with the royal mail 48 hour service. After querying this with oobuy, I was informed this was standard practice. The additional postage fee simply ensures they post the next working day and doesn't reflect the delivery service used.

A quick, efficient delivery of a very well priced item.

Great delivery, right on time. Thanks

Great price, fast delivery easy ordering

REFURBISHED !! I didn’t know this until now!! Bought a Garmin Dezl 1000 sat nav in July last year, it’s broken down!! Tried contacting them for returns procedure but have had NO response or acknowledgement. Just tried ‘chat’, again nothing!! Will never use them again, my second issue with a company pretending to be UK based, they’re another drop ship scam company from China. If you got your goods well done, if they breakdown Consumer Protection will not work for you. BUYER BEWARE !!

Because the shaver is really good value for money ,an dose great job

Really pleased with my new watch and a great delivery service...

Purchase arrived on time in excellent condition

Was very smooth transaction. However the arm was not in the box and they were adamant it was due to weights on shelf and at despatch. I have ordered one from Amazon as basically that was the end of that. The colours are not bold and vibrant like the picture on website says. So for me a bit of false advertisement there. And after looking at reviews, lots of people say the same. They did give me some settings and these were better. But still not representative of the advert.
On the whole a very good unit. But very a disappointing that a part was missing. And not replaced.

Easy process, super quick delivery

If you can’t get a response look in your junk mail I was struggling with receiving the email from them

How does this company have good reviews for customer service? We have been trying to contact them to return faulty goods for almost a month. No one answers their contact form and there is no phone number. Shockingly bad

Bought a Garmin 1030 plus. Great price and quick delivery. Did send an email that went unanswered and also it isn't clear that device was refurbished. Still price is good and device looks fine.