Optimal Vision - Laser Eye surgery London Reviews 67

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, noting that the team made them feel comfortable and well-cared for throughout their procedures. Many people highlight the exceptional service, from thorough explanations and consultations to excellent post-operative care, which contributed to a smooth and reassuring experience. Consumers are highly satisfied with the product, often describing life-changing results and perfect vision, with the surgical procedures being quick, straightforward, and painless. The overall user experience is frequently lauded as amazing, efficient, and outstanding. However, some customers also noted occasional extended waiting times in the reception area.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being professional,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the quick, painless, and... See more

Product

Consumers find the product to be highly positive, with many reporting life-changing results such as perfect... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers describe their experience as amazing,... See more

Based on these reviews

Rated 5 out of 5 stars

My wife and I had replacement lens. From start to finish, the checks. tests and consultations were very thorough and very professional. The surgery itself was exactly as they had explained it would b... See more

Rated 5 out of 5 stars

I had my Lasik surgery and I can't be grateful enough for all the care, explanations, tests and help throughout the whole procedure. Honestly I never had any discomfort, the whole laser procedure las... See more

Rated 5 out of 5 stars

From my very first appointment the experience has been amazing. All the staff are brilliant at their jobs. Very friendly and accommodating, they all made me feel so comfortable. I was not at all worri... See more

Rated 5 out of 5 stars

I had LASIK Laser Eye Surgey carried out on the 30/1/26 and I’ve had brilliant results, the very next morning my vision was spot on and I can go about my day to day life happy being able to see. The t... See more

Rated 1 out of 5 stars

Had my initial consultation changed on 2 occasions, I arrived for my 16:15 appointment at 16:05 and was still waiting to be seen at 16:45. The waiting room was full and the lady next to me had been wa... See more

Rated 5 out of 5 stars

I am very happy with the professionalism, care and support of every body at the clinic. Dr Mani was very thorough and explained everything with great diligence. I was very well looked after from the m... See more

Rated 5 out of 5 stars

I had LASIK eye surgery at Optimal Vision. It has been 3 months since surgery and I feel great. It’s been a life changing experience for me. Optimal Vision have been absolutely brilliant, the staff a... See more

Rated 5 out of 5 stars

I just want to say how pleased I am to have chosen to have lens replacement surgery with Optimal Vision I’ve just turned 60 and my reading sight was deteriorating. Constantly fighting to find my... See more

Rated 5 out of 5 stars

Exceeded all my expectations. Dr Mani and all of the team were amazing, helpful and knowledgeable. I’m not one to write reviews but this place is a gem! The procedure itself was so quick and straightf... See more

Rated 5 out of 5 stars

My prescription was a -8. I had ICL done and it was the best decision ive made tbh. my only regret is that i shouldve done it sooner. Dr mani was amazing, i had each eye done on different days due to... See more

Rated 5 out of 5 stars

Brilliant company with excellent staff! I had LASIK here in May 2025 and I have just had my final check-up with the clinic. My vision is now perfect and I am free from glasses. I chose this company as... See more

Rated 5 out of 5 stars

This is my 2nd review as I am now at the 3 month stage, post procedure. From the beginning through to today, Optimal Vision have been exemplary in ALL respects. Great team, who really know their stuff... See more

Rated 5 out of 5 stars

I had my LASIK laser eye surgery a week today and I am amazed at how quick the results came! Literally the next morning! Dr Mani is an absolute legend! He was so caring, supportive and attentive. The... See more

Rated 5 out of 5 stars

While I am sure that every person differs in their results, I have worn glasses since the age of 3, and recently had to have 3-4 pairs of glasses (one near, one kindle, one far and driving sungl... See more

Rated 5 out of 5 stars

An honest consultation. I was determined suitable for LASEK, and not LASIK. I decided not to go through with it and they respected my decision. The actual consultation was brilliant. Very friendly and... See more

Rated 5 out of 5 stars

I had my LASIK surgery at Optimal Vision, and I couldn’t be happier with the experience. The team was warm, professional, and made me feel completely comfortable throughout the process. The procedure... See more

Rated 5 out of 5 stars

I had my laser eye surgery at Optimal Vision a week ago and I honestly couldn’t fault the experience. From the very first consultation through to aftercare, I never felt pressured or as though I w... See more

Rated 5 out of 5 stars

It’s only the fourth day after my lens replacement surgery, and I can honestly say my life has completely changed. After 44 years of wearing glasses — since I was just two years old — I can fi... See more

Rated 5 out of 5 stars

I cannot recommend Dr Mani highly enough. From my initial consultation through to the surgery itself, he was immensely professional, extremely reassuring, and incredibly helpful. He took the time... See more

Rated 5 out of 5 stars

It was lovely staff, easy and the place clean and big, to be honest I was scared at the beginning but they made everything easy and also proffesional, I highly recommend it.

Rated 5 out of 5 stars

Where do I start this place.. it is amazing! From the moment I had my consultation to having surgery, they really make you feel so calm and talk you through the whole process. I even had the surgeon... See more

Rated 5 out of 5 stars

For a very, VERY long time I had been looking into laser eye surgery. I finally had the nerves to book an appointment and my only regret is I didn't do it a few years ago. Being 55 means I was only el... See more

Rated 5 out of 5 stars

Great staff,very efficient.the procedure went really well and so far I am pleased with the improvements in my sight.

Rated 5 out of 5 stars

Thank you to all the staff at Optimal Vision. You all truly embody a welcoming experience at the surgery. Fantastic customer service and care.

Rated 5 out of 5 stars

My LRE Review From my very first appointment, I was made to feel comfortable. I met the surgeon, and we discussed the different lens options, what to expect, the cost, and whether... See more

Rated 5 out of 5 stars

The staff were all helpful, friendly, and eager to assist in any way they could. Highly recommended.

Rated 5 out of 5 stars

Great experience for laser eye surgery. Very professional and all staff were excellent and friendly

Rated 5 out of 5 stars

Yesterday I had LASIK at Optimal Vision, and I woke up this morning with crystal-clear 20/20 vision — the first time I’ve seen this well since childhood. I went fro... See more

Rated 5 out of 5 stars

Excellent outcome and overall customer experience for my LASIK procedure. Very kind, knowledgeable, and attentive staff.

Rated 5 out of 5 stars

I had LASEK (TransPRK) done with Dr Mani in March 2026 and I can confirm that I am very happy with the results even just one week later. I had -6.5 in both eyes and have work glasses and c... See more


Company details

  1. Eye Care Clinic
  2. Clinic

Written by the company

At Optimal Vision, we’ve literally revolutionised the entire approach to eye care. The wide range of solutions that we offer at our London clinic includes Laser eye surgery including LASIK and LASEK, Cataract, Refractive lens surgery and intra ocular Implants. Our laser eye surgeons in Harley Street have an impressive track record in laser eye surgery across London and have been delivering the best possible results to patients for over a decade.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Couldn't be more pleased

I just want to say how pleased I am to have chosen to have lens replacement surgery with Optimal Vision
I’ve just turned 60 and my reading sight was deteriorating. Constantly fighting to find my glasses
Amazingly, I’d never heard of Lens replacement, and rather stumbled on it having booked in for a different procedure.
Having taken the plunge, I can’t be happier. Its currently 3 weeks post op, and I can now read even the tiniest writing – Not reaching for my glasses is the strangest feeling.
As for the op itself, well, the thought of it was far worse than the op itself.
Thank you Dr Mani and Team

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Great advice and support

Hi Optimal Vision Team,

I’ve been doing really well over the last few days, and I’m confident I chose the right place to have my surgery.

Everyone has been incredibly helpful, providing me with clear information and advice on what I should and shouldn’t do during recovery. Whenever I’ve had a question, you’ve had the answer ready, which has made the whole process much easier and more reassuring.

I truly appreciate the care, professionalism, and attention I’ve received, and I’m very happy with my experience.

Many thanks,
Suhan

8 August 2025
Unprompted review
Rated 5 out of 5 stars

I had my Lasik surgery and I can't be…

I had my Lasik surgery and I can't be grateful enough for all the care, explanations, tests and help throughout the whole procedure. Honestly I never had any discomfort, the whole laser procedure lasted very short for both eyes and now I'm enjoying the world without glasses :) i can't be thankful enough!
I will recommend the clinic forever!

11 July 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer experience initial consultation

Had my initial consultation changed on 2 occasions, I arrived for my 16:15 appointment at 16:05 and was still waiting to be seen at 16:45. The waiting room was full and the lady next to me had been waiting since 15:00 to be seen and it was now 16:45. Very unprofessional and poor customer experience at the Birmingham clinic. I’ve now cancelled and will go elsewhere.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

My prescription was a -8 to 20 20 ICL

My prescription was a -8. I had ICL done and it was the best decision ive made tbh. my only regret is that i shouldve done it sooner. Dr mani was amazing, i had each eye done on different days due to eye pressure not going down. The staff were incredibly friendly and looked after me. The receptionist was a star as she helped me order an uber after my surgery. Honestly from the consultation,the people, the surgery and the aftercare i couldnt recommend a better place.

16 February 2025
Unprompted review
Rated 5 out of 5 stars

A very safe bet

My wife and I had replacement lens. From start to finish, the checks. tests and consultations were very thorough and very professional. The surgery itself was exactly as they had explained it would be. Painless and quick. The after treatment follow-up checks are reassuring and all part of the price paid. Overall, all of the staff were exemplary and Dr Manni certainly knows his stuff. We fully recommend Optimal Vision and truly doubt you'd get better service anywhere else.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

This is my 2nd review

This is my 2nd review as I am now at the 3 month stage, post procedure. From the beginning through to today, Optimal Vision have been exemplary in ALL respects. Great team, who really know their stuff and Dr Mani has been superb throughout! I WAS very apprehensive before starting this process BUT I am now a total advocate of this teams work. The procedure was ABSOLUTELY painless and the results have been 'simply amazing' in all aspects. My CLARITY of sight now is incredible, COLOURS are now amazing and absolutely NO need for glasses with Long, Medium and short vision fully restored! Cataracts GONE, blurred vision GONE, being blinded by oncoming light whilst driving at night GONE. If you are considering having your eyes done, JUST DO IT - Simple as !

27 May 2025
Unprompted review
Rated 5 out of 5 stars

So much better than I expected (RLE)

While I am sure that every person differs in their results, I have worn glasses since the age of 3, and recently had to have 3-4 pairs of glasses (one near, one kindle, one far and driving sunglasses).
I always used to forget one pair which could be catastrophic (and could not use bi / multi focal.

I have this done in March, could see reasonably OK the next day, had 20/20 vision the next week and I just had my 60 days review and things are looking good. There are a couple of small inconsequential (for me anyway) side effects to this but I was made aware up-front and my brain is still currently processing these changes.

It was professionally done with me being kept up-to-date both throughout the appointments as well as on the day of the operation.
While not cheap, for me it is worth every penny ... goodbye glasses !

12 March 2025
Unprompted review
Rated 5 out of 5 stars

LASIK eye surgery at Optimal Vision

I had LASIK eye surgery at Optimal Vision. It has been 3 months since surgery and I feel great. It’s been a life changing experience for me. Optimal Vision have been absolutely brilliant, the staff are very professional and friendly and make you feel welcome. They addressed all my concerns and post operation service has been excellent too.
Rima, Dr Manish, Dr Mani and their team have been great. I would highly recommend Optimal Vision.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

An honest consultation

An honest consultation. I was determined suitable for LASEK, and not LASIK. I decided not to go through with it and they respected my decision. The actual consultation was brilliant. Very friendly and informative. I’d trust them with my eyes.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

LRE (lens replacement exchange)



My LRE Review

From my very first appointment, I was made to feel comfortable. I met the surgeon, and we discussed the different lens options, what to expect, the cost, and whether I wanted to proceed or take time to think. I said straight away, "Let’s do it!"

As the surgery date approached, I became increasingly anxious. On the day, I was extremely nervous—but the team didn’t seem fazed at all, which was reassuring. I think I had my teeth gritted the entire time during surgery! But after the first eye was done, I was amazed at how quick it was. It honestly felt similar to being at the dentist—you know something is happening, but it's not painful.

By the time the second eye was being done, I was already much more relaxed.

Afterwards, I thought to myself: what on earth was I so anxious about? It really wasn’t that bad. I think it’s just the fear of having something done to your eyes—but it’s no worse than then going to the dental filling, minus the drill or any real discomfort. You don’t actually feel anything.

My vision was blurred after the procedure, though I could see my phone (I avoided using it as advised). I stayed in a dark room for the rest of the day, avoiding screens and light, knowing that healing would happen quicker that way.

The next morning, I was thrilled—I picked up my phone and could read my messages without my glasses for the first time! I attended my follow-up appointment the day after surgery. My near vision was great, and although my distance vision was a bit blurry, that was expected. The team was pleased with my progress and assured me it would all continue to improve.

You’re given eye drops. A night-time shields to wear for the first week, which helped a lot. I also borrowed my son's sunglasses since my old ones were prescription—everything felt so bright afterwards, so definitely bring a pair with you.

I’m incredibly glad I had the procedure done. It’s made such a difference

16 April 2025
Unprompted review
Rated 3 out of 5 stars

A cautionary tale

I had a really good experience with the whole process overall and was happy with the results - in the short term.

I had my laser eye surgery done around 2 years ago, at the age of 23. I just wanted to post this as I would caution against having it done at a young age, which I don’t think was discussed with me enough at the time - although I accept responsibility for having it done still.

They offer a one year guarantee (ie give a free follow-up surgery if there are any problems within one year), but just after this guarantee period I noticed problems with my eyesight and now have to wear glasses again. It’s been pretty sad to experience my eyesight degrading at such a speed, since I only had the surgery two years ago, but perhaps this is to do with my age.

Anyway, long story short, great clinic but do be wary if you are a young person (aka in your 20s)!

Particularly good experiences were the rigorous follow-ups and the friendliness of the staff :-)

4 October 2024
Unprompted review
Rated 3 out of 5 stars

Dr Mani is Excellent

Don't let the 3-stars dissuade you from going to this clinic. Dr Mani is surperb at what he does, the Lasik I received exceeded my expectations and I would highly recommend him to my friends and family.

The 3 stars is mainly due to being kept waiting for my appointment for nearly 2 hours (1.45 hours to be exact). I arrive at the stated time, they didn't see me until 1.45 hours after that time. The reason/apology given was infuriating. God forbid other people with the same first name (not 2nd name) show up too, if you're the lesser important one- then good luck to you. They'll forget and keep you waiting until your patiences dries up and you remind them that yes- you are here for your check up and you were waiting nearly 2 hours. The disrespect in them being so late, and the reason they provide is yet another disrespect on top.

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Dr Mani changed my life

Dr Mani changed my life! I did LASIK of both eyes in May and even after a month still can’t believe that I can see so well. Thanks a lot to Dr Mani and his team for a professionalism and friendliness to make vision correction experience safe and easy!

24 May 2024
Unprompted review
Rated 5 out of 5 stars

I had my surgery almost a month ago and…

I had my surgery almost a month ago and everything went very well. Everyone is very professional and all the people I have met during this journey have been super nice. Dr Mani made me feel comfortable since the first visit and I would like to say to him a big thanks.
I really recommend this surgery, It's a life changer!

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Bilateral lasik procedure performed yesterday

I had my lasik procedure performed just yesterday. Dr. Mani and his staff were completely professional and welcoming. They thoroughly explained all of the various surgical options, preparatory procedures leading up the surgery, answered any and all questions I had before and after the lasik surgery was performed. The actual surgery was pain-free and I only felt as though I had a stinging sensation as though having cut an onion for a bit after the numbing drops had worn off 30 minutes later. As advised, I went home and took a nap for 4 hours to awake with perfect 20/20 vision - which as I wearer of glasses since the age of 11 was profoundly life changing. (I am now 48 years of age.) I would (and have already) recommend Optimal Vision, particularly Dr. Mani to everyone interested in vision correction. A million thanks...my only regret is that I should have had it done many moons prior. 🙏

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Life changing

The service was excellent from my initial consultation, surgery day to my post op appointment. Dr Mani is an excellent surgeon and I was confident to have my surgery after I had spoken to him. He reassured me and made me confident to go ahead with the surgery. I would thoroughly recommend the clinic and surgeon to anyone.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

11/10 experience

I had an amazing experience with optical vision. From my initial call with Sherazade, the consultation and procedure with Dr. Mani and his team, to the aftercare, every part of this journey was flawless.
The procedure itself lasted about 10 minutes and was not painful. However, you will need someone to accompany you home after the procedure, as your eyes are very sensitive to light.
I had a next-day consultation, where I did a few tests, and it was confirmed I had 20/20 vision. It’s vital, though, to follow the weeklong recovery plan, take your eye drops regularly, and not touch your eyes!
Thank you, Dr. Mani and your team, for a life-changing experience and for finally making me glasses-free!

15 December 2023
Unprompted review

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