Optimal Vision - Laser Eye surgery London Reviews 67

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, noting that the team made them feel comfortable and well-cared for throughout their procedures. Many people highlight the exceptional service, from thorough explanations and consultations to excellent post-operative care, which contributed to a smooth and reassuring experience. Consumers are highly satisfied with the product, often describing life-changing results and perfect vision, with the surgical procedures being quick, straightforward, and painless. The overall user experience is frequently lauded as amazing, efficient, and outstanding. However, some customers also noted occasional extended waiting times in the reception area.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being professional,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the quick, painless, and... See more

Product

Consumers find the product to be highly positive, with many reporting life-changing results such as perfect... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers describe their experience as amazing,... See more

Based on these reviews

Rated 5 out of 5 stars

My wife and I had replacement lens. From start to finish, the checks. tests and consultations were very thorough and very professional. The surgery itself was exactly as they had explained it would b... See more

Rated 5 out of 5 stars

I had my Lasik surgery and I can't be grateful enough for all the care, explanations, tests and help throughout the whole procedure. Honestly I never had any discomfort, the whole laser procedure las... See more

Rated 5 out of 5 stars

From my very first appointment the experience has been amazing. All the staff are brilliant at their jobs. Very friendly and accommodating, they all made me feel so comfortable. I was not at all worri... See more

Rated 5 out of 5 stars

I had LASIK Laser Eye Surgey carried out on the 30/1/26 and I’ve had brilliant results, the very next morning my vision was spot on and I can go about my day to day life happy being able to see. The t... See more

Rated 1 out of 5 stars

Had my initial consultation changed on 2 occasions, I arrived for my 16:15 appointment at 16:05 and was still waiting to be seen at 16:45. The waiting room was full and the lady next to me had been wa... See more

Rated 5 out of 5 stars

I am very happy with the professionalism, care and support of every body at the clinic. Dr Mani was very thorough and explained everything with great diligence. I was very well looked after from the m... See more

Rated 5 out of 5 stars

I had LASIK eye surgery at Optimal Vision. It has been 3 months since surgery and I feel great. It’s been a life changing experience for me. Optimal Vision have been absolutely brilliant, the staff a... See more

Rated 5 out of 5 stars

I just want to say how pleased I am to have chosen to have lens replacement surgery with Optimal Vision I’ve just turned 60 and my reading sight was deteriorating. Constantly fighting to find my... See more

Rated 5 out of 5 stars

Exceeded all my expectations. Dr Mani and all of the team were amazing, helpful and knowledgeable. I’m not one to write reviews but this place is a gem! The procedure itself was so quick and straightf... See more

Rated 5 out of 5 stars

My prescription was a -8. I had ICL done and it was the best decision ive made tbh. my only regret is that i shouldve done it sooner. Dr mani was amazing, i had each eye done on different days due to... See more

Rated 5 out of 5 stars

Brilliant company with excellent staff! I had LASIK here in May 2025 and I have just had my final check-up with the clinic. My vision is now perfect and I am free from glasses. I chose this company as... See more

Rated 5 out of 5 stars

This is my 2nd review as I am now at the 3 month stage, post procedure. From the beginning through to today, Optimal Vision have been exemplary in ALL respects. Great team, who really know their stuff... See more

Rated 5 out of 5 stars

I had my LASIK laser eye surgery a week today and I am amazed at how quick the results came! Literally the next morning! Dr Mani is an absolute legend! He was so caring, supportive and attentive. The... See more

Rated 5 out of 5 stars

While I am sure that every person differs in their results, I have worn glasses since the age of 3, and recently had to have 3-4 pairs of glasses (one near, one kindle, one far and driving sungl... See more

Rated 5 out of 5 stars

An honest consultation. I was determined suitable for LASEK, and not LASIK. I decided not to go through with it and they respected my decision. The actual consultation was brilliant. Very friendly and... See more

Rated 5 out of 5 stars

I had my LASIK surgery at Optimal Vision, and I couldn’t be happier with the experience. The team was warm, professional, and made me feel completely comfortable throughout the process. The procedure... See more

Rated 5 out of 5 stars

I had my laser eye surgery at Optimal Vision a week ago and I honestly couldn’t fault the experience. From the very first consultation through to aftercare, I never felt pressured or as though I w... See more

Rated 5 out of 5 stars

It’s only the fourth day after my lens replacement surgery, and I can honestly say my life has completely changed. After 44 years of wearing glasses — since I was just two years old — I can fi... See more

Rated 5 out of 5 stars

I cannot recommend Dr Mani highly enough. From my initial consultation through to the surgery itself, he was immensely professional, extremely reassuring, and incredibly helpful. He took the time... See more

Rated 5 out of 5 stars

It was lovely staff, easy and the place clean and big, to be honest I was scared at the beginning but they made everything easy and also proffesional, I highly recommend it.

Rated 5 out of 5 stars

Where do I start this place.. it is amazing! From the moment I had my consultation to having surgery, they really make you feel so calm and talk you through the whole process. I even had the surgeon... See more

Rated 5 out of 5 stars

For a very, VERY long time I had been looking into laser eye surgery. I finally had the nerves to book an appointment and my only regret is I didn't do it a few years ago. Being 55 means I was only el... See more

Rated 5 out of 5 stars

Great staff,very efficient.the procedure went really well and so far I am pleased with the improvements in my sight.

Rated 5 out of 5 stars

Thank you to all the staff at Optimal Vision. You all truly embody a welcoming experience at the surgery. Fantastic customer service and care.

Rated 5 out of 5 stars

My LRE Review From my very first appointment, I was made to feel comfortable. I met the surgeon, and we discussed the different lens options, what to expect, the cost, and whether... See more

Rated 5 out of 5 stars

The staff were all helpful, friendly, and eager to assist in any way they could. Highly recommended.

Rated 5 out of 5 stars

Great experience for laser eye surgery. Very professional and all staff were excellent and friendly

Rated 5 out of 5 stars

Yesterday I had LASIK at Optimal Vision, and I woke up this morning with crystal-clear 20/20 vision — the first time I’ve seen this well since childhood. I went fro... See more

Rated 5 out of 5 stars

Excellent outcome and overall customer experience for my LASIK procedure. Very kind, knowledgeable, and attentive staff.

Rated 5 out of 5 stars

I had LASEK (TransPRK) done with Dr Mani in March 2026 and I can confirm that I am very happy with the results even just one week later. I had -6.5 in both eyes and have work glasses and c... See more


Company details

  1. Eye Care Clinic
  2. Clinic

Written by the company

At Optimal Vision, we’ve literally revolutionised the entire approach to eye care. The wide range of solutions that we offer at our London clinic includes Laser eye surgery including LASIK and LASEK, Cataract, Refractive lens surgery and intra ocular Implants. Our laser eye surgeons in Harley Street have an impressive track record in laser eye surgery across London and have been delivering the best possible results to patients for over a decade.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

LASIK with Dr. Mani

I had LASIK surgery with Dr. Mani. It was painless, smooth, and everything went well. The staff and Dr. Mani are all friendly and will answer all questions asked. Will recommend 100%! Thank you!

30 March 2021
Unprompted review
Rated 5 out of 5 stars

I had lasik eye surgery at optimal and…

I had lasik eye surgery at optimal and Dr Mani, his staff were absolutely brilliant
I walked in not sure for my consultation by the time it was done I had made up my mind to have the surgery because everything was explained to me in much detail and all my questions Dr Mani answered them without rushing me he had all the patience in the world and time for me
Today Iam happy and glad I got my eyes done after years of wearing glasses and I couldn’t thank Dr Mani and his team for the brilliant work and yes I do recommend Optimal 💯

30 March 2021
Unprompted review
Rated 5 out of 5 stars

Professionals

I had lasik laser treatment with Optimal Vision and the procedure was smooth and successful. The staff were all very professional, considerate and caring throughout the entire process. Even whilst I was very nervous, they did their best to ease those nerves.

I would highly recommended Optimal Vision.

30 March 2021
Unprompted review
Rated 5 out of 5 stars

Great exprience

Hello,
I had my laser eye surgery done at Optimal Vision. I had a great experience there. I got 20/20 vision now. Very happy with my result. They are very kind and professional.

29 October 2020
Unprompted review
Rated 5 out of 5 stars

I am very pleased with my Treatment!

I was planning for laser eye surgery from a long time. A friend said I should talk to the experts at Optimal Vision. They explained the procedure to me and I went ahead with all around laser eye surgery. Very happy with the results.

24 February 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look