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Optime Group Reviews 

731
•
TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

The Heathrow team are great! I’ve worked with agencies before and have always been treated like a number, but here at OpTime the team really does go above and beyond for you! I would like to especiall... See more

Rated 1 out of 5 stars

Unfortunately I have been let down by Optime group and UNIFI TUI I went to them due to bullying in the work place and asked to speak with manager owner and still to this day nobody has got back t... See more

Rated 5 out of 5 stars

I have an Optime four track wire lighting system which has performed faultlessly since it was installed twenty years ago. Recently, I decided to replace the halogen lamps with the latest LED equiv... See more

Rated 5 out of 5 stars

During my visit at Optime group Sipson Heathrow I met Jenice Rato, she was very professional and helpful. Her Positive attitude and friendly behaviour made me feel comfortable to speak more openly... See more

Company replied

Company details

  1. Recruiter
  2. Employment consultant
  3. Employment search service
  4. Executive search firm
  5. Recruitment
  6. Temp agency

Written by the company

Since beginning in 2016, Optime Group has been innovating recruitment in the Aviation, Industrial and Hospitality sectors. Driven by Technology and an unrivalled Customer Service, we are committed to positively impacting the local communities we operate in. With locations including Gatwick, Heathrow and Manchester, our growing list of Clients allows us to continue to make a difference to organisations and employees nationwide.


Contact info

4.1

Great

TrustScore 4 out of 5

731 reviews

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4.1

All reviews

(731)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

I was nervous for the interview as…

I was nervous for the interview as haven't had one for a long time, but Jaime put me at ease straight away.

13 September 2024
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Reply from Optime Group

Thank you Maxine, for sharing your experience! We're so glad to hear that Jaime was able to put you at ease and make the interview process more comfortable. It's completely normal to feel nervous, especially if it's been a while, but we're happy that our team could provide the support you needed. Best of luck with your new job!

Thank you
Optime Group

Rated 5 out of 5 stars

One of the best recruitment agencies!!

I had an exceptional experience with Optime Group. From the initial consultation to the final job placement, their team demonstrated professionalism and dedication. They took the time to understand my career goals and provided personalized guidance throughout the process. Their communication was prompt and clear, and they offered valuable insights into the job market. Thanks to their support, I secured a role that perfectly aligns with my skills and aspirations. I highly recommend Optime Group for anyone seeking a reliable and effective recruitment partner.

13 September 2024
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Reply from Optime Group

Thank you Silviu, for your kind words and thoughtful review! We're thrilled to hear that you had an exceptional experience with us. Our team is dedicated to providing personalised support and guidance to help candidates like yourself achieve their career goals, so it's wonderful to know that we were able to assist you in finding the perfect role. We wish you continued success in your new role.

Thank you
Optime Group

Rated 5 out of 5 stars

Interview with Optime group

Jamie Hayes, was professional throughout the interview.
I gained a lot of support from the team great atmosphere.
They were productive & well organized
Efficient & effective
nice team!.

Evonne T

2 September 2024
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Reply from Optime Group

Thank you Evonne for your wonderful feedback! We’re thrilled to hear that Jamie and the Gatwick team provided a supportive and professional experience during your interview. It’s great to know you enjoyed the atmosphere and found the team productive and well-organised. We’re proud of our efficient and collaborative approach, and we’re glad it made a positive impact on you. If you ever need further assistance, feel free to reach out!

Thank you
Optime Group

Rated 5 out of 5 stars

Very professional and helpful.

Very professional and helpful.

5 September 2024
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Reply from Optime Group

Thank you Taj for your lovely feedback! We're glad to hear our team were able to help and support you in a professional manner throughout. If you need any further assistance, don’t hesitate to reach out!

Thank you
Optime Group

Rated 5 out of 5 stars

Interview

Had an interview with a lady called Jaime. She came across to be very professional and courteous. I could notice it was a busy area she was working in and usually interviewers try and rush through the process. My interview was done at a steady pass and I enjoyed speaking to her. I felt I was treated as a person and not a number. Afterwards, Jaime helped me with submitting the correct documents until it was all complete.

5 September 2024
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Reply from Optime Group

Thank you so much for sharing your experience! We’re delighted to hear that Jaime made such a positive impression and ensured your interview process was smooth and unrushed. It's wonderful to know you felt valued and supported throughout. We'll be sure to pass your kind words along to Jaime. If you need any further assistance, don’t hesitate to reach out!

Thank you
Optime Group

Rated 5 out of 5 stars

It was realy great

It was realy great and helfull .staff was realy co operative

2 September 2024
Unprompted review
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Reply from Optime Group

Thank you Mirza for your kind words! We’re delighted to hear that you had a great experience and found our staff to be helpful and cooperative. We always strive to provide the best support possible, and it’s wonderful to know we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out!

Thank you
Optime Group

Rated 5 out of 5 stars

Amazing Recruitment Experience

I was looking for work and have had a great recruiter that had helped me get in to the role, positive attitude, kind and wanted to thank you for the help, amazing service.

2 September 2024
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Reply from Optime Group

Thank you Maria for your lovely feedback! We’re thrilled to hear that our recruiter was able to help you find the right role and that you had a positive experience with our service. We truly appreciate your kind words and are happy to have been part of your job search journey. If you need any further assistance in the future, don’t hesitate to reach out.

Thank you
Optime group

Rated 5 out of 5 stars

Interview

I had an interview with Jaime and from the start she was very supportive and positive which put me in my comfort zone and made me feel more relaxed. Overall I found the interview process easy and very interesting.

2 September 2024
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Reply from Optime Group

Thank you Carla for sharing your experience! We're delighted to hear that Jaime’s support and positive approach helped make you feel comfortable and relaxed during the interview. It's great to know you found the process both easy and interesting. We truly appreciate your feedback and wish you the best of luck in your new role!

Thank you
Optime Group

Rated 5 out of 5 stars

To be honest I did not see if anything…

To be honest I did not see if anything went wrong everything was done in a professional manner,

2 September 2024
Unprompted review
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Reply from Optime Group

Thank you Ian, for you feedback. We're happy to hear your journey was smooth sailing and that everything was dealt with efficiently for you. If you have any further questions or need additional assistance, please don't hesitate to reach out.

Thank you
Optime Group

Rated 5 out of 5 stars

Jaime was absolutely brilliant ensuring…

Jaime was absolutely brilliant ensuring a calm environment. I was able to secure an interview for a better role. She was very professional but made sure I am not nervous. She is great!!

2 September 2024
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Reply from Optime Group

Thank you Priya, for taking the time to give us some lovely feedback, it truly does mean a to us! We are delighted to hear you had such a great experience with Jaime and our Gatwick Team! we wish you the best of luck in your new role.

Thank you
Optime Group

Rated 5 out of 5 stars

It was really really nice and great…

It was really really nice and great time with Jaime Hayes she was so nice and helpful just want to say to her God bless her and give her long life with good health she can help the people like this ,thanks a lot Jaime Hayes

2 September 2024
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Reply from Optime Group

Thank you Shahidul, for your kind words! Its lovely to hear Jaime made such a positive impact on your experience with us. We will be sure to pass the message on to Jaime!

Thank you
Optime Group

Rated 5 out of 5 stars

Conducted the interview very clearly…

Conducted the interview very clearly and really helped with things I didn’t understand.

29 August 2024
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Reply from Optime Group

Thank you Mustafa, for your positive feedback! We are delighted to hear that the recruitment team were welcoming and provided clear communication and help throughout! Good luck with your new job.

Thank you
Optime Group

Rated 5 out of 5 stars

Amazing inter-personal skills Kirsty

I was amazed at the courtesy shown at the first face to face interview with me, despite my earlier delays in submitting necessary documents.
Kirsty was very professional, yet firm, in our interactions and effectively exchanged all necessary information re: job description. Amazing!!

22 August 2024
Unprompted review
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Reply from Optime Group

Thank you Suleman, for your kind review! Its great to hear that you had such a positive experience with our Gatwick team Specifically Kirsty. We understand that delays can happen, and we're glad we could provide the support you needed. If you have any further questions or need additional assistance, please don't hesitate to reach out.

Thank you
Optime Group

Rated 5 out of 5 stars

I’ve working with Optime Group

I’ve working with Optime Group , and the experience has been fantastic so far. Kirsty has been incredibly supportive, responsive, and proactive in making sure all my needs are met. Her expertise, friendly demeanor, and dedication to helping me have truly stood out. I already feel confident in the level of service and commitment from Kirsty and the Optime Group team. I highly recommend Kirsty and Optime Group to anyone looking for reliable and professional support!

28 August 2024
Unprompted review
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Reply from Optime Group

Thank you Jozef, for taking the time to leave us some lovely feedback! We're thrilled to hear that your experience with Optime has been fantastic. Kirsty and the Gatwick team work hard to provide the best possible support, and it's great to know that her expertise, responsiveness, and friendly demeanour have made such a positive impact on your experience. If you need any further assistance in the future, please don't hesitate to reach out.

Thank you
Optime Group

Rated 5 out of 5 stars

Following my interview with Jaime she…

Following my interview with Jaime she was very clear with the process and the documents required. She was very professional and approachable I was able to submit everything on time.

27 August 2024
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Reply from Optime Group

Thank you Waqar, for your kind feedback! It is great to hear that you received great service from our Gatwick Team especially Jaime. If you need any further assistance in the future, please don't hesitate to reach out.

Thank you
Optime Group

Rated 5 out of 5 stars

My interviewer Kirsty White was…

My interviewer Kirsty White was extremely helpful and friendly throughout the interview process and with any problems I had with the application.

22 August 2024
Unprompted review
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Reply from Optime Group

Thank you Morgan for your kind feedback! We are delighted to hear that you were happy with the service you received from our Gatwick Team and that Kirsty was able to help you with all you needed. If you need any further assistance in the future, please don't hesitate to reach out.

Thank you
Optime Group

Rated 5 out of 5 stars

Optime Team Recruitment with Jaime

Jaime was great. Very clear communication via phone, text and email. Updated me with all the information I needed. Jaime invited me in to the office and was super supportive throughout the whole process. Many thanks Optime Team.

21 August 2024
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Reply from Optime Group

Thank you Edwardo for your kind feedback about your recent experience with our Gatwick Recruitment team! Its great to hear how efficient and supportive Jamie was throughout the process. If you need any further assistance in the future, please don't hesitate to reach out.

Thank you
Optime Group

Rated 5 out of 5 stars

Amazing experience and was made to feel…

Amazing experience and was made to feel so welcome 😃 thank you so much for your help in my job search.

21 August 2024
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Reply from Optime Group

Thank you Darren, for your great feedback in relation to our Gatwick branch! We're delighted to hear you were made to feel welcome and supported throughout. we wish you the best of luck in your new job!

Thank you
Optime Group

Rated 4 out of 5 stars

Adnan was very helpful right from the…

Mr Adnan was very helpful right from the beginning till the completion. Appreciated for his hard work.

2 August 2024
Unprompted review
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Reply from Optime Group

Thank you Savio, for the great feedback! We are delighted to hear that the service you received from Adnan at our Heathrow branch was of a high standard and that he was very helpful in assisting you through the process! If you need any further assistance in the future, please don't hesitate to reach out.

Thank you
Optime Group

Rated 5 out of 5 stars

ADNAN IS VERY HELPFUL & NICE PERSON.

ADNAN IS VERY HELPFUL & NICE PERSON.

24 July 2024
Unprompted review
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Reply from Optime Group

Thank you Nirav, for your kind feedback! We are glad to hear you had a great experience with Adnan from our Heathrow team. Your feedback means a lot to us.

Thank you
Optime Group

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