The Heathrow team are great! I’ve worked with agencies before and have always been treated like a number, but here at OpTime the team really does go above and beyond for you! I would like to especiall... See more

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Unfortunately I have been let down by Optime group and UNIFI TUI I went to them due to bullying in the work place and asked to speak with manager owner and still to this day nobody has got back t... See more
I have an Optime four track wire lighting system which has performed faultlessly since it was installed twenty years ago. Recently, I decided to replace the halogen lamps with the latest LED equiv... See more
During my visit at Optime group Sipson Heathrow I met Jenice Rato, she was very professional and helpful. Her Positive attitude and friendly behaviour made me feel comfortable to speak more openly... See more
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Company details
Written by the company
Since beginning in 2016, Optime Group has been innovating recruitment in the Aviation, Industrial and Hospitality sectors. Driven by Technology and an unrivalled Customer Service, we are committed to positively impacting the local communities we operate in. With locations including Gatwick, Heathrow and Manchester, our growing list of Clients allows us to continue to make a difference to organisations and employees nationwide.
Contact info
35a High Street, RH10 1BQ, Crawley, United Kingdom
- 01293 220 928
- info@optimegroup.co.uk
- optimegroup.co.uk
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I had a very good experience with Optime…
I had a very good experience with optime group. Adnan was very helpful, friendly and professional in his work and helped me at all times to get a job and doing my documentation. Adnan made my experience much better and I am grateful for his support. I would recommend Optime 100%.
Thanks for everything Adnan !

Reply from Optime Group
I had a great experience with optime…
I had a great experience with optime the person adnan asif he is very kind very nice very helping person overall great experience

Reply from Optime Group
I Recently had an amazing experience…
I Recently had an amazing experience with Optime during my job search, thanks to a wonderful member of their staff, Jenice. From my initial interview, Jenice was both professional and friendly, making every stage of the process welcoming and comfortable. Her approach truly made a difference in my journey.
I would like to extend my heartfelt thanks to the Optime Group for having such a dedicated and exceptional person like Jenice on their team. She has made my experience much better, and I am grateful for her support. Would recommend optime 100%.
Thank you, Optime!

Reply from Optime Group
I had a very good experience with…
I had a very good experience with optime group. Very good service and faster response Staff are very helpful and polite and friendly Great communication and great help.

Reply from Optime Group
Great place for work
One of the best agencies to work with. I was interviewed by Simran And she's amazing in her work and very helpful. She makes sure that everything is perfect.Carina is also very helpful and kind towards her staff members. She always answer the phone calls and text messages whenever you need her throughout the work.Highly recommended.

Reply from Optime Group
Highly recommended
One of the best agencies to work with. I was interviewed by Jenice. And she's amazing in her work and very helpful. She makes sure that everything is perfect. Jenice is a great asset to the company. Highly recommended

Reply from Optime Group
Highly Recommended.
During my visit at Optime group Sipson Heathrow I met Jenice Rato, she was very professional and helpful.
Her Positive attitude and friendly behaviour made me feel comfortable to speak more openly about the role i had applied for. I was confident and comfortable during my interview without any fear. She helped me in knowing my role better and explained well about the role I had applied for. She did my process so well without any delay and informed me every time about what next.
I highly recommend Optime Group to anyone who is looking for a new job.

Reply from Optime Group
Kirsty White made me feel so at ease…
Kirsty White made me feel so at ease during the interview. She was incredibly professional and very knowledgeable.
Kirsty collected all the informations she needed from me and was very clear in all the instructions.
I can’t praise enough! Thank you.

Reply from Optime Group
I went for flexi hours job interview…
I went for flexi hours job interview with Esme Russell. She was very polite and professional. I asked her many questions and she answered very well. All the time during and after the interview, she kept me informed for what’s happening next and very helpful. However the shifts I was told and been informed at the beginning and at meet and greet teem meeting and at the end of the training session are not exactly as advertised. And not many to choose from. That’s why giving four stars ⭐️ instead of five. Overall prompt payment.

Reply from Optime Group
Fantastic experience
I had a fantastic interview with a wonderful lady, Kirsty White. She gave me great knowledge about what I'm applying for and she conducted the interview in the best and most sincere way and she was very polite and very thoughtful throughout the recruitment process and the Optime group is a fantastic recruitment project.

Reply from Optime Group
I had a great experience with Optime…
I had a great experience with Optime group. Kristy White was outstanding, very helpful, super friendly and professional.
I would highly recommend Optime if you're looking for an easy experience in getting a job.
Thanks for everything Kristy!

Reply from Optime Group
Very friendly and motivating…
Very friendly and motivating environment to work and develop ourselves.

Reply from Optime Group
Dear Heathrow / Wilson James/ Optime…
Dear Heathrow / Wilson James/ Optime Group
I hope this message finds you well. I am writing to bring to your attention a pressing concern regarding the treatment of employees within our organisations.
Recently, I experienced an unforeseen delay returning from my break due to a lift issue, resulting in my return being approximately 10 minutes later than planned. Unfortunately, upon my return, I was met with unprofessional and disrespectful behavior from Marianne / Adam / Debbie
The treatment I received left me feeling undervalued and demoralized. It's crucial to recognize that each employee's dedication and commitment should not be overshadowed by isolated incidents. We are all valuable contributors to the success of this company and deserve to be treated with dignity and respect.
I urge the company to reflect on its values and ensure that all employees are treated fairly and with the respect they deserve. It's essential to foster a positive work environment where employees feel valued and appreciated for their contributions
I respectfully request that the company take immediate action to address this issue and implement measures to prevent similar occurrences in the future. Additionally, I would welcome the opportunity to discuss this matter further to find a resolution and ensure that our workplace upholds the principles of fairness and respect for all employees.
Thank you for your attention to this matter. I look forward to your prompt response and action on this important issue.
Sincerely,
It was a nice experience and I am happy…
It was a nice experience and I am happy 😊

Reply from Optime Group
Smooth Experience with Kirsty White
My experience with Kirsty White at Optime Crawley has been very pleasant and she made the whole experience effortless and very professional.
Kirsty was very helpful in answering all my queries and prompt response from the onset to the end thoroughly.
I cannot fault the entire recruitment process at all and would highly recommend Optime to anyone who is looking for a job.

Reply from Optime Group
The staff members there were very kind…
The staff members there were very kind and helpful, especially (kirsty) the one who interviewed me. She was very polite and professional.

Reply from Optime Group
It was wonderful experience working…
It was wonderful experience working with team optime. I highly recommend optime group.

Reply from Optime Group
My Experience
The experience as a whole has been easy, quick, friendly and extremely rewarding. Changing jobs for a lot of people can be extremely daunting and jumping into the unknown can be difficult but Danielle has made it extremely simple and any questions queries or problems have been dealt with professionally, quickly and accurately.

Reply from Optime Group
Wonderful experience
Had an interview with Kirsty and was very welcoming, polite and professional. As far as interviews go I couldn’t fault it.

Reply from Optime Group
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