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Optime Group Reviews 

731
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

The Heathrow team are great! I’ve worked with agencies before and have always been treated like a number, but here at OpTime the team really does go above and beyond for you! I would like to especiall... See more

Rated 1 out of 5 stars

Unfortunately I have been let down by Optime group and UNIFI TUI I went to them due to bullying in the work place and asked to speak with manager owner and still to this day nobody has got back t... See more

Rated 5 out of 5 stars

I have an Optime four track wire lighting system which has performed faultlessly since it was installed twenty years ago. Recently, I decided to replace the halogen lamps with the latest LED equiv... See more

Rated 5 out of 5 stars

During my visit at Optime group Sipson Heathrow I met Jenice Rato, she was very professional and helpful. Her Positive attitude and friendly behaviour made me feel comfortable to speak more openly... See more

Company replied

Company details

  1. Recruiter
  2. Employment consultant
  3. Employment search service
  4. Executive search firm
  5. Recruitment
  6. Temp agency

Written by the company

Since beginning in 2016, Optime Group has been innovating recruitment in the Aviation, Industrial and Hospitality sectors. Driven by Technology and an unrivalled Customer Service, we are committed to positively impacting the local communities we operate in. With locations including Gatwick, Heathrow and Manchester, our growing list of Clients allows us to continue to make a difference to organisations and employees nationwide.


Contact info

4.1

Great

TrustScore 4 out of 5

731 reviews

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4.1

All reviews

(731)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely recruitment experience

I've loved dealing with Optime. Malgorzata is so friendly, understanding and sympathetic. Ultimately I did not proceed with the job I was in recruitment for because I was offered a full time job elsewhere. But Optime and Malgorzata were so helpful, they delayed my start so I could attend to personal matters and I've been offered nothing but congratulations on a new job.

If I ever need to apply for jobs outside of my industry again, you'll be my first port of call Malgorzata. Thank you so much

24 April 2024
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Reply from Optime Group

Thank you for your kind words and congratulations on your new full-time job! We're thrilled to hear that your experience with Optime and Malgorzata was positive, despite not proceeding with the initial recruitment process. We're honoured to be your first choice for future job applications, and we look forward to the opportunity to assist you again. Wishing you all the best in your new role!

Thank you
Optime Group

Rated 5 out of 5 stars

Danielle has been excellent and very…

Danielle has been excellent and very helpful.

19 April 2024
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Reply from Optime Group

Thank you Evan for your feedback about your recent experience in Bristol. We are delighted to hear Danielle made it such a positive one! We hope you are enjoying your new role!

Thank you
Optime Group

Rated 5 out of 5 stars

Great interview

Good interview, with important queries being answered and open casual discussions were had. Felt very comfortable and respected .

21 March 2024
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Reply from Optime Group

Thank you Oliver for your feedback. We are delighted to hear that you were made to feel comfortable and welcome throughout the hiring process. We hope you are enjoying your new role in Bristol!

Thank you
Optime Group

Rated 5 out of 5 stars

I would highly recommend Optime…

I would highly recommend Optime recruitment, Danielle that has been dealing with my hiring process has been super supportive in guiding me through the hiring process and the training, as well as dealing with any queries I have had. Always quick to respond and willing to help, very polite and available.

19 April 2024
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Reply from Optime Group

Thank you for your glowing recommendation! We're delighted to hear about your positive experience with Danielle. Providing support and guidance throughout the hiring process is a top priority for us, and it's wonderful to hear that Danielle has been able to assist you every step of the way. We pride ourselves on being responsive, helpful, and polite, and we're thrilled that Danielle's efforts have made a difference for you.

Thank you
Optime Group

Rated 5 out of 5 stars

Made it all easy

Very easy and straight forward job application and interview process. Kept informed throughout by the team.

19 April 2024
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Reply from Optime Group

Thank you Anthony for your feedback! We're happy to hear that the communication was of a high standard throughout your experience with us and that the process was simple to follow. We hope you enjoy your new job!

Thank you
Optime Group

Rated 5 out of 5 stars

Interview fab

Interview fab
Training fab
Friendly helpful welcoming I would love to stay with DHL Thank u

19 April 2024
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Reply from Optime Group

Thank you David for your positive feedback! We are glad to hear how welcomed you've felt throughout and that your enjoying your new job!

Thank you
Optime Group

Rated 5 out of 5 stars

I had an amazing experience with Optime…

I had an amazing experience with Optime group Heathrow branch especially with Adnan.⭐️
He made me feel welcomed and helped me out trough the whole procedure.
I really enjoyed his service. I would definitely recommend Optime group to anyone seeking employment within aviation.

19 April 2024
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Reply from Optime Group

Thank you Cihan for your lovely feedback and recommendation! We're thrilled to hear about your amazing experience with Adnan and the Heathrow branch! It's fantastic to know that Adnan made you feel welcomed and supported throughout the entire process. Providing excellent service is always our goal, and we're glad that Adnan was able to exceed your expectations.

Thank you
Optime Group

Rated 5 out of 5 stars

Thank you very much to Kirsty White and…

Thank you very much to Kirsty White and Megan Speed for all their help, really friendly and helpful team at Optime will always recommend them to anyone looking for work.

15 April 2024
Unprompted review
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Reply from Optime Group

Thank you Justin for your lovely feedback and recommending us! We wish you the best of luck in your new job.

Thank you
Optime Group

Rated 5 out of 5 stars

Thank you very much to Kirsty and the team!

Thank you very much to Kirsty and the team at Optime for their brilliant support and service. I've never experienced such an efficient recruitment agency before. From the speed in which the application and hiring process went, to the friendliness and professionalism of their staff, I would definitely recommend looking for work through them to anyone!

17 April 2024
Unprompted review
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Reply from Optime Group

Thank you Bronson for your kind feedback. We're thrilled to hear that you had such a positive experience with Kirsty and the Gatwick team. Efficiency, friendliness, and professionalism are very important to us here at Optime, and it's wonderful to know that they shone through during your application and hiring process. Thank you for recommending us; we look forward to continuing to provide excellent service to you and others.

Thank you
Optime Group

Rated 5 out of 5 stars

My experience was amazing

My experience was amazing, the staff were amazing, the colleges were perfect and they help, we are an amazing team. Everything was perfect and I really love everyone and I enjoy it

9 April 2024
Unprompted review
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Reply from Optime Group

Thank you Mukhtar, Its great to hear how happy you were with the service you received from our team and that we exceeded your expectations! We look forward to continuing this level of service throughout your time with us.

Thank you
Optime group

Rated 5 out of 5 stars

I have an Optime four track wire…

I have an Optime four track wire lighting system which has performed faultlessly since it was installed twenty years ago. Recently, I decided to replace the halogen lamps with the latest LED equivalents.
During the changeover I foolishly damaged a number of the small components within the light holders following which I spoke to Optime. Not only could they still supply me with the damaged parts, but they refused to take any payment for them!
I cannot speak highly enough of both the product and their service.
Michael Jones (Suffolk)

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Great agency to sign up with.

Great agency to sign up with.
I’ve had the pleasure of dealing with Aneta and Ewelina, their customer service and professionalism has been second to none.
They have kept me updated through every step of the process and I would highly recommend them to anyone looking to go into the aviation sector.
The office is busy and well managed and they are always happy to see you, take calls and queries whenever needed.

5 April 2024
Unprompted review
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Reply from Optime Group

Thank you Joanna for the lovely review. Its so nice to hear what a great service you received from Aneta and Ewelina in Heathrow. Here at Optime, we place immense value on customer service, and knowing that our team made you feel welcome brings us immense joy! We wish you the best of luck in your new job at Heathrow.

Thank you
Optime group

Rated 5 out of 5 stars

Fantastic service

Simran at the Heathrow Branch was very helpful throughout the hiring process.

4 April 2024
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Reply from Optime Group

Thank you Cameron for sharing your feedback about your experience with our Heathrow branch. Its great to hear your experience was a positive one!

Thank you
Optime Group

Rated 1 out of 5 stars

Worst agency i have ever worked for

Worst agency i have ever worked for, they rob you for money! And every time you request holiday they say no or say you can take it unpaid

Basically slave labour for these

1 April 2024
Unprompted review
Rated 5 out of 5 stars

Natalia Przybylska - Optime group

After being in my previous role for over twenty years; finding a new job was daunting.
Natalia really helped and supported me to find a new role.
I couldn't recommend enough.
Thank you so much to an amazing team.
Kelly

3 April 2024
Unprompted review
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Reply from Optime Group

Thank you Kelly, for your kind feedback and for choosing us to help you on your new journey. We are so glad to hear your experience with our Gatwick team was so positive and that you felt supported throughout the process. We hope you enjoy your new job at Gatwick!

Thank you
Optime Group

Rated 5 out of 5 stars

It was good experience with optime.

It was good experience with optime group and college. They helped me with the interviews and told me what paperwork was required.Crina kept in touch with me and told me when anything happened or was needed. She helped me a lot.
Thank you Crina and Optime Group.

1 February 2024
Unprompted review
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Reply from Optime Group

Thank you Sharda, we really appreciate the time taken to leave us some feedback. We are pleased to hear you were happy with the efficiency of the communication from our Heathrow Team and Crina and that you felt supported throughout the recruitment process. We wish you the best of luck in your New job!

Thank you
Optime group

Rated 5 out of 5 stars

I would like to say many thanks to…

I would like to say many thanks to Opitime ,especially Kirsty White who interviewed and recruited me.She was very co-operative and helpful throughout the process.She clarified all my doubts and responsed to my emails.I am also impressed with their paper works.Great team work.

26 March 2024
Unprompted review
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Reply from Optime Group

Thank you Bobby, for your great feedback regarding our Gatwick Team! We are pleased to hear you were happy with our hiring process and the efficient communication from Kirsty. We hope you enjoy your new job!

Thank you
Optime Group

Rated 5 out of 5 stars

Rhiannon Gray Optime

Rhiannon Gray Optime- very supported, kind caring, all ways there to answer any questions or concerns I had. Helped me a lot to get a permanent job. Very thankful for the help she offered. Thank you

29 February 2024
Unprompted review
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Reply from Optime Group

Thank you Matt, for taking the time to leave us some lovely feedback. We are delighted to hear what great service you received from Rhiannon and that you secured a permanent contract, Congratulations!

Thank you
Optime Group

Rated 5 out of 5 stars

I would like to thank Optime and…

I would like to thank Optime and Miss.KIRSTY WHITE for giving me an opportunity to attend the appointment for my job position.Her professionalism, attention to detail and communication were outstanding and her expertise and dedication were crucial in securing my job offer with the Optime Agency.
Thank you for creating a seamless and efficient recruitment experience.

26 March 2024
Unprompted review
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Reply from Optime Group

Thank you Akhil, for the positive feedback! We're delighted to hear how happy you were with the recruitment process in Gatwick and the efficiency and professionalism of our consultants. We are pleased we could help you on your aviation journey.

Thank you
Optime Group

Rated 5 out of 5 stars

Kirsty White Optime Group

Kirsty White was so lovely, friendly and professional. Explained the position and what would be expecting in the new job role.
Offered the position and looking forward to starting my new job.

21 March 2024
Unprompted review
Optime Group logo

Reply from Optime Group

Thank you Julie, for taking the time to leave some great feedback. Its lovely to hear what a great service you received from Kirsty in our Gatwick team and that you were successful in your application! We wish you the best of luck starting your new job!

Thank you
Optime Group

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