The Heathrow team are great! I’ve worked with agencies before and have always been treated like a number, but here at OpTime the team really does go above and beyond for you! I would like to especiall... See more

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Unfortunately I have been let down by Optime group and UNIFI TUI I went to them due to bullying in the work place and asked to speak with manager owner and still to this day nobody has got back t... See more
I have an Optime four track wire lighting system which has performed faultlessly since it was installed twenty years ago. Recently, I decided to replace the halogen lamps with the latest LED equiv... See more
During my visit at Optime group Sipson Heathrow I met Jenice Rato, she was very professional and helpful. Her Positive attitude and friendly behaviour made me feel comfortable to speak more openly... See more
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Company details
Written by the company
Since beginning in 2016, Optime Group has been innovating recruitment in the Aviation, Industrial and Hospitality sectors. Driven by Technology and an unrivalled Customer Service, we are committed to positively impacting the local communities we operate in. With locations including Gatwick, Heathrow and Manchester, our growing list of Clients allows us to continue to make a difference to organisations and employees nationwide.
Contact info
35a High Street, RH10 1BQ, Crawley, United Kingdom
- 01293 220 928
- info@optimegroup.co.uk
- optimegroup.co.uk
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Lovely recruitment experience
I've loved dealing with Optime. Malgorzata is so friendly, understanding and sympathetic. Ultimately I did not proceed with the job I was in recruitment for because I was offered a full time job elsewhere. But Optime and Malgorzata were so helpful, they delayed my start so I could attend to personal matters and I've been offered nothing but congratulations on a new job.
If I ever need to apply for jobs outside of my industry again, you'll be my first port of call Malgorzata. Thank you so much

Reply from Optime Group

Reply from Optime Group
Great interview
Good interview, with important queries being answered and open casual discussions were had. Felt very comfortable and respected .

Reply from Optime Group
I would highly recommend Optime…
I would highly recommend Optime recruitment, Danielle that has been dealing with my hiring process has been super supportive in guiding me through the hiring process and the training, as well as dealing with any queries I have had. Always quick to respond and willing to help, very polite and available.

Reply from Optime Group
Made it all easy
Very easy and straight forward job application and interview process. Kept informed throughout by the team.

Reply from Optime Group
Interview fab
Interview fab
Training fab
Friendly helpful welcoming I would love to stay with DHL Thank u

Reply from Optime Group
I had an amazing experience with Optime…
I had an amazing experience with Optime group Heathrow branch especially with Adnan.⭐️
He made me feel welcomed and helped me out trough the whole procedure.
I really enjoyed his service. I would definitely recommend Optime group to anyone seeking employment within aviation.

Reply from Optime Group
Thank you very much to Kirsty White and…
Thank you very much to Kirsty White and Megan Speed for all their help, really friendly and helpful team at Optime will always recommend them to anyone looking for work.

Reply from Optime Group
Thank you very much to Kirsty and the team!
Thank you very much to Kirsty and the team at Optime for their brilliant support and service. I've never experienced such an efficient recruitment agency before. From the speed in which the application and hiring process went, to the friendliness and professionalism of their staff, I would definitely recommend looking for work through them to anyone!

Reply from Optime Group
My experience was amazing
My experience was amazing, the staff were amazing, the colleges were perfect and they help, we are an amazing team. Everything was perfect and I really love everyone and I enjoy it

Reply from Optime Group
I have an Optime four track wire…
I have an Optime four track wire lighting system which has performed faultlessly since it was installed twenty years ago. Recently, I decided to replace the halogen lamps with the latest LED equivalents.
During the changeover I foolishly damaged a number of the small components within the light holders following which I spoke to Optime. Not only could they still supply me with the damaged parts, but they refused to take any payment for them!
I cannot speak highly enough of both the product and their service.
Michael Jones (Suffolk)
Great agency to sign up with.
Great agency to sign up with.
I’ve had the pleasure of dealing with Aneta and Ewelina, their customer service and professionalism has been second to none.
They have kept me updated through every step of the process and I would highly recommend them to anyone looking to go into the aviation sector.
The office is busy and well managed and they are always happy to see you, take calls and queries whenever needed.

Reply from Optime Group
Fantastic service
Simran at the Heathrow Branch was very helpful throughout the hiring process.

Reply from Optime Group
Worst agency i have ever worked for
Worst agency i have ever worked for, they rob you for money! And every time you request holiday they say no or say you can take it unpaid
Basically slave labour for these
Natalia Przybylska - Optime group
After being in my previous role for over twenty years; finding a new job was daunting.
Natalia really helped and supported me to find a new role.
I couldn't recommend enough.
Thank you so much to an amazing team.
Kelly

Reply from Optime Group
It was good experience with optime.
It was good experience with optime group and college. They helped me with the interviews and told me what paperwork was required.Crina kept in touch with me and told me when anything happened or was needed. She helped me a lot.
Thank you Crina and Optime Group.

Reply from Optime Group
I would like to say many thanks to…
I would like to say many thanks to Opitime ,especially Kirsty White who interviewed and recruited me.She was very co-operative and helpful throughout the process.She clarified all my doubts and responsed to my emails.I am also impressed with their paper works.Great team work.

Reply from Optime Group
Rhiannon Gray Optime
Rhiannon Gray Optime- very supported, kind caring, all ways there to answer any questions or concerns I had. Helped me a lot to get a permanent job. Very thankful for the help she offered. Thank you

Reply from Optime Group
I would like to thank Optime and…
I would like to thank Optime and Miss.KIRSTY WHITE for giving me an opportunity to attend the appointment for my job position.Her professionalism, attention to detail and communication were outstanding and her expertise and dedication were crucial in securing my job offer with the Optime Agency.
Thank you for creating a seamless and efficient recruitment experience.

Reply from Optime Group
Kirsty White Optime Group
Kirsty White was so lovely, friendly and professional. Explained the position and what would be expecting in the new job role.
Offered the position and looking forward to starting my new job.

Reply from Optime Group
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