Optimum Reviews 

Good pricing, patient with queries, helpful storage/delivery of appliances.

Excellent customer service, they advised me what products they had, when they could be delivered and within two days I had a new dishwasher and the old one taken away.
Optimum will be my first port of call when my next appliance breaks.

The man on phone was very helpful & I am very pleased with my Fridge/freezer

Our previous oven broke and we were not sure what we could fit into the old space. Optimum came out and surveyed the space. We then ordered a new oven on Wednesday afternoon and it was installed by 8am on Friday. Excellent service.

Very speedy and efficient delivery. Old machine taken away and new one plumbed in, without any mess.

Sales help on phone was fab.
Didn't receive receipt via email. Chased twice and did receive via email and post.
Installers asked if they shld wear a mask when arrived, which was disappointing, as of course they should in lockdown.
Washing machine great, very pleased.
Would use Optimum again, yes, and have done previously too.

Very efficient service my new fridge freezer delivered as promised and the old one taken away.
No problems at all with any part of the service.

I have used Optimum several times before and cannot recommend them enough. Their advice is always honest and the service excellent. On the last occasion, I had a problem relating to an old ‘fridge/ freezer and fitting a replacement one in an existing fitted kitchen. Mel was excellent! He researched the correct split for the model and offered suitable matches for the replacement. He gave us price ranges and availability timescales. Proper customer satisfaction.

Optimum most helpful and efficient in measurement/supply /fitting of new oven. Highly recommend

I have purchased numerous appliances over the years from Optimum in Southwick, always easy to deal with and do exactly what they say they will do and on time , Highly recommend

Superb service, prompt and efficient; would definitely recommend for advice and supply of goods. Thank you. Paid particular attention to respecting Covid rules ( distance and use of mask whilst installation of appliance took place).

From ordering to fitting everything was perfect

From the date of my order Optimum consistently kept me informed of the delivery date to them. The 2 men who delivered the American fridge/freezer were most helpful and diligent regarding getting the item into the house without any damage to furniture, property or the fridge freezer. They took away all the rubbish. Excellent service from beginning to end.

The shop was well laid out and plenty of appliances on display. The staff were knowledgeable and helpful with choosing our appliances and sourcing the best deals for us. Good communication and outstanding service from the delivery drivers.

Helpful advice when choosing a new upright freezer which we needed quickly as ours was failing. Very helpful in getting one quickly delivered and couldn't have asked for more helpful delivery guys. Price was competitive too.

Ordered a replacement neff microwave oven a 12 week lead time was given
(Not the fault of Optimum) but arrived after half that time. Final delivery and installation were all on time as promised.Staff were all helpful and efficient
Excellent service.