Optimum Reviews 

326
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Staffs were friendly and helpful. The receptionist is a star!! Short wait for delivery. It took only a week before the washer been delivered. If it’s not a bank holiday Monday it will be five days... See more

Rated 5 out of 5 stars

Our dishwasher was broken and we contacted beko customer service who sent Optimum to repair. The guy that came to us was one of the nicest tradesmen I have had in my house. 10/10 service.

Rated 5 out of 5 stars

Called and confirmed a price for a washing machine. Also got them to deliver, install and remove old washing machine without issue. Job was done when they said and no issues to report.

Rated 5 out of 5 stars

Barrie always did his best to undercut even the keenest internet prices. He did so without prompting, which saved a lot of legwork. They knew their stuff, unlike the Saturday staff you get to d... See more

Company details

  1. Appliance shop

Information provided by various external sources

Long established domestic appliance specialist based in Sussex. Large retail showrooms with 100's of appliances on display and in stock ready for local delivery within 24 hours. Experts in built in appliances and range cooking. All major manufacturers are available.


Contact info

5.0

Excellent

TrustScore 5 out of 5

326 reviews

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No recent history of asking for reviews

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5.0

All reviews

(326)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Just as lockdown ends is not an ideal time for your cooker to give up but the staff in the showroom were extremely helpful in sourcing a cooker that could be delivered within 48 hours.

The guys were fantastic considering it was pouring with rain. They were cheerful and soon installed the new cooker.

Great service with a cheerful smile.

20 January 2021
Rated 5 out of 5 stars

Im terrible with technology myself so i…

Im terrible with technology myself so i found it difficult to fill in applications. But with many phones calls and lots patience i take my hat off to Leigh anne rutter. Wonderful women. Knows her job. And very patient. So thank Leigh anne & optimum pay :)

24 July 2020
Unprompted review
Rated 1 out of 5 stars

I had to wait weeks and weeks

I had to wait weeks and weeks. And then I got a message "Goods are delivered". But.... I haven't seen nothing, while the whole day I was at home. I am very dissapointed.

30 June 2020
Unprompted review
Optimum logo

Reply from Optimum

Good afternoon. I can not find your details on our system. Please can give us a call on 01444 451551 to discuss.

Is it possible you have the wrong company. We do not send messages saying 'Goods delivered'. We sell domestic appliances, washing machines etc, in Sussex, England

Just noticed you are not in the UK so possibly you have the incorrect company

Rated 5 out of 5 stars

Incredible Service - proof that ‘shopping local’ is THE BEST!

Spent lockdown with no kitchen as work had to stop and then the fridge freezer died! Called Optimum who I have bought from previously, they researched which freezer would fit my non-existent cupboard for me, found one in stock and arranged delivery over the Bank Holiday weekend. Very safe, covid-aware delivery which arrived exactly when they said it would and at an extremely competitive price. Thank you so much to Optimum team, great service. Would highly recommend!!

26 May 2020
Unprompted review
Rated 5 out of 5 stars

Service was excellent

Service was excellent, helpful and friendly staff from initial phone call right through to delivery, and even when we swapped an item through their no quibble Guarantee. Reasonable competitive prices will continue to use them in future and look forward to visiting their showroom when current restrictions are lifted

2 May 2020
Unprompted review
Rated 5 out of 5 stars

Thanks again Optimum

Thanks again Optimum. New washing machine ordered and delivered last week, in perfect condition as before. Very easy people to deal with, we'll see you again I'm sure.
TR

15 February 2020
Unprompted review
Rated 5 out of 5 stars

Thank you Optimum

Thank you Optimum. Lovely new dishwasher delivered on time and fitted by friendly helpful staff who are happy to go that extra mile. What more can you ask. Thoroughly recommend!

16 December 2019
Unprompted review
Rated 5 out of 5 stars

Freezer purchase

The freezer was delivered quickly, and placed just where I wanted it. Delivery men very helpful, and took away old freezer. Good advice given over the phone. I am very pleased with all aspects of this purchase.

15 August 2019
Unprompted review
Rated 5 out of 5 stars

Leaking washing machine

The service was from Optimum was excellent but sadly the Bloomberg washing machine leaks, we could not get through by phone and no one has answered our email when we tried Bloomberg themselves.we are not satisfied with the product and difficulties contacting Bloomberg.we have only had it a matter of days.

14 August 2019
Unprompted review

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