Optimum Reviews 

326
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Staffs were friendly and helpful. The receptionist is a star!! Short wait for delivery. It took only a week before the washer been delivered. If it’s not a bank holiday Monday it will be five days... See more

Rated 5 out of 5 stars

Our dishwasher was broken and we contacted beko customer service who sent Optimum to repair. The guy that came to us was one of the nicest tradesmen I have had in my house. 10/10 service.

Rated 5 out of 5 stars

Called and confirmed a price for a washing machine. Also got them to deliver, install and remove old washing machine without issue. Job was done when they said and no issues to report.

Rated 5 out of 5 stars

Barrie always did his best to undercut even the keenest internet prices. He did so without prompting, which saved a lot of legwork. They knew their stuff, unlike the Saturday staff you get to d... See more

Company details

  1. Appliance shop

Information provided by various external sources

Long established domestic appliance specialist based in Sussex. Large retail showrooms with 100's of appliances on display and in stock ready for local delivery within 24 hours. Experts in built in appliances and range cooking. All major manufacturers are available.


Contact info

5.0

Excellent

TrustScore 5 out of 5

326 reviews

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No recent history of asking for reviews

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5.0

All reviews

(326)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Optimum southwick

Optimum were helpful, informed and competitively priced. Ordering and delivery went without a hitch and one minor issue with a product was put right very quickly and without question.

17 July 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service, before, during and after sale.

I initially visited Optimum to ask about a repair to an integrated washing machine. They recommended an independent engineer as they didn't service the brand, but it was uneconomical to repair. Optimum then visited before I made the purchase to check measurements and also address my concerns about the fitted cabinets.
Following purchase, their install service was excellent, but struggled to get the cabinet door fitting to line up again afterwards. It took a while, but they persevered and eventually got it right. It was all handled very professionally and in good humour.
I have no hesitation in recommending them.

11 March 2019
Unprompted review
Rated 5 out of 5 stars

Helpful sales staff

Helpful sales staff, Goods were in stock, no issues with collection of old machine or delivery of new one. Seamless service!

7 March 2019
Unprompted review
Rated 4 out of 5 stars

Very speedy delivery

Very speedy delivery; excellent men to install; pity they didn't have
the "old" type of connection in their van in order for the dish washer to be installed Not their fault I am sure, but perhaps it's worth
the salesman in shop checking with customer whether they might
be going to an old house!.

6 March 2019
Unprompted review
Rated 5 out of 5 stars

I would highly recommend optimum :-)

I would highly recommend optimum , great service recently when purchasing a new washing machine . From the showroom to the delivery , the staff were friendly and professional. Extremely happy with the new purchase .

6 March 2019
Unprompted review
Rated 4 out of 5 stars

I recommend Optimum and would…

I recommend Optimum and would definitely use them again - however I am not over pleased with the Blomberg washing machine which may be very ecologically friendly and is nice & quiet but seems to spend an awful lot of time thinking & simply does not produce nearly as good results as my previous machines.

4 March 2019
Unprompted review
Rated 5 out of 5 stars

Dishwasher

Sales staff friendly and helpful. Delivery came when promised and delivery guys also friendly and helpful.

4 March 2019
Unprompted review
Rated 5 out of 5 stars

Always a good experience

Always a good experience, we have tried to support local business and there is no compromise when given the quality of service in delivering, installation and the good people.

4 March 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service…

We have used Optimum sales several times over the last few years for kitchen appliances, and have just taken delivery of a new dishwasher. We have always found their Haywards Heath showroom well stocked, and the staff very knowledgeable and helpful. The deliveries have also been on time, and the installation well carried out. We would have no hesitation in using them for any future purchase.

6 February 2019
Unprompted review
Rated 5 out of 5 stars

4 machines from the Southwick store

We have purchased 4 machines from the Southwick store. Good helpful service - they are interested in your business without being pushy.

The built in dishwasher we ordered turned out to be the wrong size. The team found the correct model from the same range, collected it and fitted it with no hassle at all.

We got a cracking price from a cracking local helpful supplier.

5 January 2019
Unprompted review

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