Optimum Reviews 

326
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Staffs were friendly and helpful. The receptionist is a star!! Short wait for delivery. It took only a week before the washer been delivered. If it’s not a bank holiday Monday it will be five days... See more

Rated 5 out of 5 stars

Our dishwasher was broken and we contacted beko customer service who sent Optimum to repair. The guy that came to us was one of the nicest tradesmen I have had in my house. 10/10 service.

Rated 5 out of 5 stars

Called and confirmed a price for a washing machine. Also got them to deliver, install and remove old washing machine without issue. Job was done when they said and no issues to report.

Rated 5 out of 5 stars

Barrie always did his best to undercut even the keenest internet prices. He did so without prompting, which saved a lot of legwork. They knew their stuff, unlike the Saturday staff you get to d... See more

Company details

  1. Appliance shop

Information provided by various external sources

Long established domestic appliance specialist based in Sussex. Large retail showrooms with 100's of appliances on display and in stock ready for local delivery within 24 hours. Experts in built in appliances and range cooking. All major manufacturers are available.


Contact info

5.0

Excellent

TrustScore 5 out of 5

326 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(326)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

White goods purchase

We purchased a fridge, washing machine and tumbledryer from Optimum. They gave us money saving advice and delivered and installed on time and without any problems. I have recommended them to friends and family.

16 December 2018
Unprompted review
Rated 5 out of 5 stars

Quick to respond

Quick to respond; good value; efficient and polite. A rare experience nowadays to say it is a pleasure to do business with OPTIMUM.

5 December 2018
Unprompted review
Rated 1 out of 5 stars

The optimum upload and down load speeds are disgusting and they are very expensive.

The optimum upload and down load speeds are disgusting. I pay $90.00 a month for garbage. Less than 5 Mps. Go were you can, but avoid optimum.

2 November 2018
Unprompted review
Optimum logo

Reply from Optimum

I think you have unfortunately left your review on the wrong company. We are Optimum Kitchen Appliances based in the UK and don't supply what appears to be broadband. If you could please remove the review and post it on the correct company it would be much appreciated.

Rated 5 out of 5 stars

We cannot recommend highly enough

We dealt with Toby throughout our interaction with Optimum. We found him to be extremely helpful, open and honest. We bought hob, oven, combi microwave and fridge and have been delighted with our purchases. He even came and installed them himself and spent a lot of time getting everything right. We cannot recommend highly enough. It's good to shop locally, even better when the quality is high as well.

22 October 2018
Unprompted review
Rated 5 out of 5 stars

Really first class service from start…

Really first class service from start to finish. Heather in the sales office was infinitely patient with me over several visits and many phone calls emails and texts as I faffed about trying to choose all the items for my new kitchen. She could not have been more helpful and she gave such good advice showing a really excellent knowledge of the products. The prices were good and the delivery went smoothly too. I am so appreciative of the service offered by Optimum. Many thanks to them, they were such a help.

15 October 2018
Unprompted review
Rated 5 out of 5 stars

optimum staff

Brought numerous electrical items from the Southwick showroom over the years and their advice is always spot on. Can't beat looking at the item before you purchase and wouldn't go anywhere else. Price is always spot on as well.

15 October 2018
Unprompted review

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