Opto Glassesrepair Ltd Reviews 

95
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift service, noting that their glasses were repaired quickly and returned looking as good as new. Many people found the quality of the repair exceptional, often describing it as invisible or making their items appear brand new. Reviewers also appreciate the affordable pricing, which saved them significant costs compared to buying new glasses. The professional service extends to excellent communication, with staff providing regular updates throughout the repair process. People frequently highlight the care and attention to detail, including thoughtful touches like personalized cleaning cloths, thorough cleaning, and secure packaging. This dedication ensures a transparent and highly satisfying experience for consumers.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the excellent quality of repairs and... See more

Product

People report positive experiences with product, with many customers expressing satisfaction with the repair... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight at the excellent repairs... See more

Price

Consumers are delighted with the pricing, often finding it surprisingly reasonable and much cheaper than... See more

Staff

Users describe positive interactions with staff, highlighting their honesty, professionalism, and genuine... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My optician told me my (brand new) sunglasses were irretrievably damaged (my husband sat on them). Thank goodness I found Opto Glassesrepair! Within a few days my glasses were repaired so that no dama... See more

Company replied

Rated 5 out of 5 stars

What a brilliant company! communication via whatsapp was clear and timely. they repaired my glasses quickly and returned them looking perfect. Not only were they wrapped and packaged with detail, they... See more

Company replied

Rated 5 out of 5 stars

Wow what an incredible service. I had a hinge replaced. Posted the glasses Monday, received on Thursday. Clear and good communication. Easy to use ordering process. Returned fixed, clean, packaged wit... See more

Company replied

Rated 5 out of 5 stars

Top class workmanship, and superb customer service from start to finish. They have brought back my favourite frames back to life from the brink! May your enterprise prosper as we need more artisans wh... See more

Company replied


Company details

Written by the company

Professional Glasses Repair Service Across the UK At Opto Glasses Repair Ltd, we specialise in high-quality, affordable glasses repair, including laser welding, hinge fixes, and spring replacements. Our expert technicians restore your glasses quickly and reliably with our convenient UK-wide postal service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

95 reviews

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4.9

All reviews

(95)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

I had two pairs of glasses that were in…

I had two pairs of glasses that were in rough shape—one with a broken hinge and the other with a bent frame. I wasn’t sure they could be salvaged, but this company absolutely delivered.
The repair turnaround was quick, and both pairs came back looking and feeling brand new. They even cleaned the lenses and adjusted the fit for comfort. I really appreciated the care and attention to detail. They take pride in their work.
I highly recommend this service for anyone needing eyewear repairs. Professional, efficient, and trustworthy!

7 October 2025
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear VISylvester,

Thank you so much for your kind words! We’re thrilled to hear that both of your glasses were restored to perfect condition. Our team always aims to treat every pair with the same care and precision we would our own. We truly appreciate your trust and recommendation.

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

Highly recommended

Highly recommended. I was told on Specsavers that my glasses could not be repaired and needed a new frame so I contact Opto glasses and now they look like new. Thank you so much.

15 October 2025
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Azahara,

Thank you so much for your kind words!
We’re really glad we could bring your glasses back to life. favourite pair.

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

Great service

Great service. Quality and speed is impressive.

26 September 2025
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Durukan,

We really appreciate your feedback! It’s great to hear that our quality and turnaround time met your expectations.

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

Great Repair

Great communication
Great repair carried out
Terrific service

20 September 2025
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Anum,

Thank you for your wonderful feedback! We’re so pleased you’re happy with the repair and service. We’d be delighted to help you again anytime.

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service . I thought my glasses were beyond repair after the bridge snapped, but Opto fixed them perfectly. The communication was brilliant from start to finish, the turnaround was incredibly quick, and the price was very reasonable. A transparent, professional and genuinely wonderful company. Cannot recommend them highly enough. 👏🏼

22 September 2025
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Itfikar,

Thank you so much for your amazing review!
We’re thrilled that we could bring your glasses back to life and that you found our communication and service helpful throughout the process. Your kind words mean a lot to us — recommendations like yours help others feel confident in choosing Opto Glass Repair. We’re always here if you need us again!

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

Great service, great prices

I was very impressed with the speed and quality of the repair by Opto Glass Repair. I sent the eyeglasses on a Monday by first class post and they messaged me to say they arrived the next day (Tuesday), on Wednesday I received another note saying the work had been completed and they arrived the next day (Thursday). Repaired, cleaned and shipped carefully with a new glass cloth. And at a third of the price of a High St optometrist.

15 September 2025
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Mark,

Thank you so much for your wonderful feedback!
We’re delighted to hear you were happy with the speed, quality, and care of our service. Our goal is always to provide fast, professional repairs at a fair price — so it’s fantastic to know we achieved that for you. Enjoy your glasses, and thank you for trusting Opto Glass Repair!

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

Super Service and such fast turnaround times

The turnaround time was excellent. I posted these on Wednesday and I had them back by the Saturday. Fabulous service. Definitely saved me a few hundred pounds buying a new set of glasses with expensive lenses.

3 September 2025
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Frankie,

Thank you for your kind feedback! We’re delighted you were happy with the quick turnaround and that we could help you save on replacing your glasses.

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

Top service

I couldn’t recommend this service more. 10/10!!!! They got my glasses on Tuesday and it was back with me on Thursday. My glasses looking brand new again.

26 August 2025
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Peggy,

We truly appreciate your feedback. Our goal is to return every pair of glasses as quickly as possible without compromising on quality, and we’re glad to have met your expectations.

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

Great service

Great service, good price

27 August 2025
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Nick,

Thanks a lot for your feedback! We’re glad you found our service and pricing great.

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

Repair of broken rim cord

Process was straightforward and speedy.

21 August 2025
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Nick,

Thank you for sharing your experience! We’re so glad to hear that the process was straightforward and speedy for you.

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

I was reluctant to use an online…

I was reluctant to use an online service as I wanted to go into a store and have my designer glasses repaired but the speedy, professional service Opto provided exceeded my expectations. Glasses repaired perfectly. Will definately use the service again

11 August 2025
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Thank you for giving our service a try! We know it can feel uncertain not going into a store, so we’re especially pleased to hear we could make the process easy and reassuring for you. Delighted your glasses are back to perfect condition – we’ll be here whenever you need us again.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. What acdelight to find an organisation that works so well in every way.
The website is simple but very effective. I sent photos off for an assessment of my broken glasses and got a human written note back identifying the price to repair. I sent them off the next day and got an acknowledgement of receipt the day after. Another 12 hours or so later they reported the job complete and 12 hours after that I received them back! Faultless repair - as new. And the cleanest since the day I bought them. Well packaged too.
Quite expensive compared to the cost of parts but radically cheaper than replacing the glasses - which had just passed the expiry date of the insurance I bought with them.
I was very impressed and quite delighted. I takes a lot to get me this excited. Well done.

19 August 2025
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

Dear Neil,

Thank you so much for your wonderful review! We’re thrilled to hear you’re delighted with the repair and service. Your feedback truly motivates our team.

Best regards,
The Opto Glasses Repair Team

Rated 5 out of 5 stars

A Great Customer Service Experience

It is not often that I feel that I need to write a review but Opto Glass Repair absolutely deserve the credit for great customer service.
I posted my glasses on Monday and I write this on Thursday having just received them back, repaired, cleaned and with two personalised cloth cleaners with my name on, a very nice touch Opto team.
Given they are an expensive pair of glasses I was nervous sending them to a business I had never heard of before needing their services, but I got three emails updating me on progress and it makes the whole experience so much better.
The repair looks good too, thanks for a top job !
Highly recommend

31 July 2025
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

We really appreciate you taking the time to share your experience – thank you!
It means a lot to us, and we're happy we could help.

Regards

Rated 5 out of 5 stars

First time that I’d Opto and I have to…

First time that I’d Opto and I have to say they’ve done a SUPERB job!
From start to finish the whole process and service took 3days.
Amazing!

24 July 2025
Unprompted review
Opto Glassesrepair Ltd logo

Reply from Opto Glassesrepair Ltd

We're happy to hear that everything went well with your repair. Thanks so much for your kind words and support.

Regards

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