I gave my grandchildren the Ordo rechargeable toothbrushes for Christmas, they loved them though my grandson had problems at first because his tickled him too much. I bought the battery operated ones... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
An incredible toothbrush which does it all. the only slight downside is that I find myself pressing the control button during brushing which changes the setting. If this were a separate button it’d... See more
The power can be controlled over 3 settings. That's good. What isn't is the positioning of the buttons, and the STAY ON button can easily be pressed instead ON button (which requires you to continue p... See more
Good quality products - got an electric toothbrush and sonic water flossed. Both great. My only criticism is the tactile coating on the toothbrush seems to have degraded over the course of about a yea... See more
Company details
- #11 of 13 best companies in Dental clinic
About Ordo
Written by the company
Oral care that works.
We create simple, stylish, and sustainable products that support better oral health and fit seamlessly into modern lives. No overcomplicated tech, no unnecessary waste, just smart design and expert-approved quality you can trust.Why choose ordo?
We focus on what really matters - effective products, simplicity, and affordability. Take a look at our core product range:✳️ Sonic+ Electric Toothbrush
Our most advanced brush, delivering 40,000 sonic pulses per minute, with 4 brushing modes, a 4+ week battery life, and a range of stylish colours.
✳️ Sonic Lite Electric Toothbrush
A lightweight, travel-friendly rechargeable brush with the same sonic technology as the Sonic+, but with a streamlined design.
✳️ Hydro Sonic Water Flosser
A high-performance water flosser for deep cleaning between teeth, improving gum health with multiple pressure settings.
✳️ Sonic Kids Squishmallows Rechargeable & Battery Brushes
Gentle yet effective, designed specifically for children to encourage healthy brushing habits from an early age.
From first brushes to pro-level clean, there’s an Ordo product for everyone. Smart oral care that fits every lifestyle, every routine, every smile. Shop the Ordo range
Smarter care for you and the planet
Written by the company
- Less waste, more impact 🌍
- We keep it low-impact, with refillable systems, recyclable packaging, and a commitment to a healthier planet through smarter choices.
- Going beyond oral care 🧑🏽🤝🧑🏽🧑🏽🤝🧑🏽
- We’re building a community of people who believe in simpler, smarter, and more accessible ways to care for their health. Because great oral care should be available to all.
Guarantee & Warranty
We stand by the quality of our products.
✅ 60-Day Money-Back Guarantee – Applies to many of our electrical oral care products - if you don’t love them, return them within 60 days for a full refund.
✅ 2-Year Warranty – All electrical oral care products are backed by a two year warranty, covering you from the date of purchase.
Contact info
Hamilton House, Church Street, Altrincham, WA14 4DR, Manchester, United Kingdom
- hello@ordolife.com
- ordolife.com
Better oral care starts here
4.2
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have never received my items :(
13 April 2026
Reply from Ordo
HI Claire,
We are very sorry you have not received your items. I can see this is under investigation with our shipping team and will be dealt with ASAP.
Regards,
Ordo
Great customer service
I had an ordo flosser for Christmas and I love it, it stopped working unfortunately but ordo replaced it very quickly
6 May 2026
If you don't live in the UK, DON'T BUY IT
If you don't live in the UK, do NOT buy it. The customs charge will be incredibly high. For one toothbrush and delivery to the EU, I got ripped off for another 45€. I tried contacting the customer service to get my order cancelled, and they completely ignored my email. No help or advice whatsoever.
In terms of usage, if you live in the EU, just buy one made here or with no customs charge. This one is really not worth the hype or the extra cost.
21 April 2026
Great water flosser which is more than…
Great water flosser which is more than doing the job in a pleasing colour. Would recommend - good price too.
30 March 2026
Its a good brand
Its a good brand. I like the products.
I will prefer to buy directly from its website rather then through Amazon.
28 January 2026
Appalling company! Do not buy from the company.
I am still awaiting resolution to my issue. Since Wednesday 6th May I’m trying to make meaningful contact with this company. They did (after I posted my annoyance on Instagram!) contact me at the weekend briefly but since then not a word despite several emails from me. My parcel has not been delivered to me and I spent €252.76. What is going on with this company. No phone number no way of having any meaningful contact. My parcel has sat in the courier for a week and will be returned to ORDO today. No contact. No way of requesting REFUND. People! AVOID THIS COMPANY !! I’m stick in limbo
6 May 2026
Unprompted review
Absolute game changer
Absolute game changer. Great brushes I have the rose gold and elephaba (with witch hat) which I use for travel and is absolutely awesome so cute. I use toothpaste and mouthwash and they all work really well for me. The only thing I would say I didn't read the instructions I thought the mouth was was a sample and had an undiluted mouthful which I regretted fairly quickly - really strong even when diluted.
9 May 2026
Unprompted review
Inconsistency with occasional missing…
Inconsistency with occasional missing as well as incorrect size of items
11 February 2026
Great toothbrush
Delivery was quick. Very easy to order on website.
Super tooth brush it has made a huge difference to my daily cleaning my teeth feel really clean. My dentist has even noticed a difference.
1 May 2026
I ordered the green toothbrush head
I ordered the green toothbrush head, but I received a white one.
1 May 2026
Reply from Ordo
Hi Karolina,
I'm very sorry about this mistake from our shipping team. I have processed the correct heads again for you now and an email will follow. Please any issues in the future email us at hello@ordolife.com and we will be more than happy to assist you.
Regards,
Ordo
I am very pleased with the Ordo product…
I am very pleased with the Ordo product I have
30 April 2026
Simple website to navigate
Simple website to navigate - found the item I was looking for. Costs are reasonable.
27 April 2026
I had ordered the wrong brushes
I had ordered the wrong brushes, but it was on the understanding they were universal. So my mistake but the brushes were in perfect order and early delivery.
29 April 2026
Don’t expect to be able to contact anyone for support on your order
Returned my item twice because it flagged my address as “invalid” even though I literally live there and have had numerous packages successfully delivered. When I asked for support on this I received zero assistance. There was no phone number to actually talk to a real person, only an email. This is a tactic these companies use so that they can avoid complaints and taking accountability as much as possible- an email makes it easier for them to ignore their customers. I was told to “use another address”… most people don’t have a second address??? This is where I live?? I then asked for a refund, after my item got returned a second time, and it took twice or three times of asking for them to finally do it. I ordered this item and didn’t get it resolved until over 3 weeks after the fact. It was a gift for someone for a special occasion that had passed LONG ago by the time I finally got the refund.
1 April 2026
Ordo Lite Sonic Toothbrush…
I bought the Ordo Lite Sonic Toothbrush and was pleased with the product. It lasted a long time between charges and used a USB C charging cable.
When it stopped charging, I contacted Ordo through the Amazon and they replaced with new.
Very happy with the service 👍
30 March 2026
Fast dispatch and my daughter loves her…
Fast dispatch and my daughter loves her new brush. A real incentive for her to clean her teeth.
24 April 2026
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