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Ordo Reviews 

1,809
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 522 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, highlighting their stylish design and how well they clean teeth, making routines more enjoyable. Many also appreciate the excellent customer service, especially for faulty items, which were often replaced quickly. However, some customers experienced delivery issues, including delays or products not arriving as expected. A few people also noted problems with order fulfillment, such as incorrect replacement heads or incomplete shipments. Additionally, there were mentions of product design concerns like sensitive buttons, degraded coatings, or difficulties cleaning devices.

What people talk about most

Product

Customers had positive experiences with product, praising its quality, effectiveness, and design, with many... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent and durable nature of the... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the speedy and quick... See more

Order

People report ambiguous experiences with order, with many finding the ordering system easy and efficient for... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that products are easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I gave my grandchildren the Ordo rechargeable toothbrushes for Christmas, they loved them though my grandson had problems at first because his tickled him too much. I bought the battery operated ones... See more

Rated 4 out of 5 stars

An incredible toothbrush which does it all. the only slight downside is that I find myself pressing the control button during brushing which changes the setting. If this were a separate button it’d... See more

Rated 4 out of 5 stars

The power can be controlled over 3 settings. That's good. What isn't is the positioning of the buttons, and the STAY ON button can easily be pressed instead ON button (which requires you to continue p... See more

Rated 4 out of 5 stars

Good quality products - got an electric toothbrush and sonic water flossed. Both great. My only criticism is the tactile coating on the toothbrush seems to have degraded over the course of about a yea... See more


Company details

  1. #11 of 13 best companies in Dental clinic

About Ordo

Written by the company

Oral care that works.

We create simple, stylish, and sustainable products that support better oral health and fit seamlessly into modern lives.

No overcomplicated tech, no unnecessary waste, just smart design and expert-approved quality you can trust.


Why choose ordo?

We focus on what really matters - effective products, simplicity, and affordability.

Take a look at our core product range:

✳️ Sonic+ Electric Toothbrush

Our most advanced brush, delivering 40,000 sonic pulses per minute, with 4 brushing modes, a 4+ week battery life, and a range of stylish colours.

Ordo Sonic Plus Electric Toothbrush


✳️ Sonic Lite Electric Toothbrush

A lightweight, travel-friendly rechargeable brush with the same sonic technology as the Sonic+, but with a streamlined design.

Ordo Sonic Lite Electric Toothbrush


✳️ Hydro Sonic Water Flosser

A high-performance water flosser for deep cleaning between teeth, improving gum health with multiple pressure settings.

Ordo Hydro Sonic Water Flosser


✳️ Sonic Kids Squishmallows Rechargeable & Battery Brushes

Gentle yet effective, designed specifically for children to encourage healthy brushing habits from an early age.

Ordo Sonic Kids Squishmallows x Ordo Recharge Patty


From first brushes to pro-level clean, there’s an Ordo product for everyone. Smart oral care that fits every lifestyle, every routine, every smile.

Shop the Ordo range

Smarter care for you and the planet

Written by the company

Less waste, more impact 🌍
We keep it low-impact, with refillable systems, recyclable packaging, and a commitment to a healthier planet through smarter choices.
Going beyond oral care 🧑🏽‍🤝‍🧑🏽🧑🏽‍🤝‍🧑🏽
We’re building a community of people who believe in simpler, smarter, and more accessible ways to care for their health. Because great oral care should be available to all.

Guarantee & Warranty

We stand by the quality of our products.

60-Day Money-Back Guarantee – Applies to many of our electrical oral care products - if you don’t love them, return them within 60 days for a full refund.

2-Year Warranty – All electrical oral care products are backed by a two year warranty, covering you from the date of purchase.


Contact info

Better oral care starts here

Sonic power, stylish colours, smart design – shop the Ordo range.

4.2

Great

TrustScore 4 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,809)

509 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Ordo kids brush - fails in the details

I bought a rechargeable kids brush. The brush itself is great and the battery lasts a long time. However, you can't buy the small head it comes with it separately. You have to get a larger head to replace it when it wears out. This seems like a fail to me, and the larger head is a bit awkward for my child.
The replaceable head only comes in one colour as well, so it's hard for children to share a brush as the heads all look the same.
Overall, it has a lot of potential, but fails in the details.

23 February 2026
Rated 4 out of 5 stars

Flow control options

The power can be controlled over 3 settings. That's good. What isn't is the positioning of the buttons, and the STAY ON button can easily be pressed instead ON button (which requires you to continue pressing). This results in water continuing to gush when you were expecting it to stop.

26 March 2026
Rated 5 out of 5 stars

Good toothbrush

Needed a rechargeable toothbrush for travel this is ideal it took a few days to get use to the brush head but very happy with the toothbrush teeth feel nice and clean

24 March 2026
Rated 1 out of 5 stars

The toothbrush head advertised as a…

The toothbrush head advertised as a replacement for ou battery operated kids sonic squishmallow does NOT fit the brush. Absolute bad mapping on the website and waste of time. Please do better.

20 April 2026
Ordo logo

Reply from Ordo

HI Maurice,

I'm very sorry about your heads not fitting your toothbrush. I can see the rechargeable heads were purchased and not for our battery toothbrushes. Could you please email hello@ordolife.com and we will get this sorted for you ASAP.

Regards,

Ordo

Rated 4 out of 5 stars

I have bought 2 Ordo bundles as a gift

I have bought 2 Ordo bundles as a gift. One of the waterflosser didn't work. I have contacted Ordo, they acted very quick and offered me replacement.
I am giving for starts because I had to pay for the return parcel which cost me £12.
The rest wasn't great, quick and smooth. In general I am quite happy with the products.

25 March 2026
Rated 5 out of 5 stars

Love this toothbrush

Love this toothbrush! I used to have a round brush head but I find this shape and the way it cleans is much more effective. Really well balanced grip and 4 settings which I actually use!

19 March 2026
Rated 5 out of 5 stars

I love the flosser

I love the flosser. It’s so powerful and does a great job. I had problems with mine and they replaced it without quibble. Highly recommend.

31 March 2026
Rated 5 out of 5 stars

Really impressed!

Really impressed with my new electric toothbrush charge lasts, very easy to use and has definitely made a difference to my teeth :)

14 April 2026
Rated 1 out of 5 stars

The tops keep coming off from both the…

The tops keep coming off from both the toothbrushes I had ordered. It is just not secure enough. Its a shame as they are nice to look at but just not practical.

13 April 2026
Ordo logo

Reply from Ordo

Hi Esha,

I'm sorry to hear you are experiencing a problem with your heads staying on your toothbrush. I have issued 2 new heads for you. This could have just been a faulty batch, which do sincerely apologise about. Any other problems please do email us at hello@ordolife.com

Regards,

Ordo

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