Oryzom Reviews 1,552

I had ordered the Air purifier and the additional pack of 2 replacement filters. When I received my shipment, I was missing one of the replacement filters. I responded to the customer service team. They asked for the information on the package I received and reviewed this information. Ricah responded that a second filter was indeed to be sent to me. Shipping took time, yet I did receive the second filter. I'm very pleased for Ricah's assistance through this process!

The customer service is really good, product not.
I followed a fake website, that said their product was the best choice from the consumentenbond. I ordered a 4K dashcam, it was not a 4K dashcam. And the product seemed flimsy and like it would break easily.
Fortunately the customer service was really good, I could return the item and did receive my money back. that was really nice after falling for a fake website... totally my fault!

Excellent. This machine surpasses every expectation I have had so far. I’ve been a union operating engineer for over 13 years and I am always very critical and cautious about new devices like this but I am happy to report it’s almost made the job fun now! Ty for a great product so far.

Very committ

Jun gives the best customer support. Answers questions quickly. Gave me detailed instructions that were easy to follow when the pamphlet that came with the product were hard for me to follow. Pictoral diagrams are inferior to using words in my opinion.

Good and fast contact, good product

I left a review yesterday regarding the horrible service and product. I've been waiting 2 months for shipping label to return product. Today I received an email informing that that I will need to ship item back and take picture of shipping label and cost that I will be reimbursed for. All service and communication with this company has been horrorifying. Do not purchase anything from this company.

My husband ordered a water pik not knowing that I had already ordered another one. I sent an email to the Customer Service department asking asking them to cancel my order. They responded very quickly and within about two hours my order was canceled and the money was refunded back onto my credit card. I would not hesitate to buy from this company. Great Customer Service.

We had an issue with the 1st machine we got and after doing all the resets suggested by the company without success, they immediately replaced the device.
Best customer service I've ever had.
It's fantastic!
No loud noise, smooth, cleaning wonderfully, no problems at all.
I'll always have one going forward.

Your customer support is the best that I have experienced from any company and very quick. I will be back to buy again. I can see to strive to make your customer base happy and satisfied.
Thanks again!

I ordered the handheld vacuum and so far so good. It has great suction but does not come with a wall holder which I inquired to customer service if they sold one. They quickly responded and said they do not but gave advice where to get one and that they would make note of the inquiry and share with designers to better their product.

We purchased a product by mistake, and these folks were understanding and gracious about facilitating the return.

I did not receive my dashcam And The did every thing to help me, always an answer And i receive it
Very professionnal ! You can go without any stress

Received this shaver and right out of the box it will not turn on. Sent messages and tried there suggestions to no avail.
So I was offered a 15% refund.
Customer Support is good and response fast.

I worked with Shelia! She was amazing. She was sensitive to my frustrations. You get responses quickly, politely, and I didn't feel rushed. She had the behind the scenes people working to solve my issues. I was extremely pleased with the whole group.

Great service. Quick response to emails. Solution-oriented and customer-focused. Received a new dashcam after a malfunction. Excellent.

We decided to get a floor vacuum instead of the handheld vacuum. I contacted Oryzom and was extremely pleased with the customer support. My refund was issued quickly. I appreciated the quick friendly service.

I ordered a dash cam. Unfortunately the model was not what I needed. I had no problem returning it and a refund of my money. Definitely will use this company again.

This company has an excellent service. I am very grateful for the reply of my question which I received very helpful. That is great.