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OtherEden Reviews 

166
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TrustScore 1.5 out of 5

1.5

Lingerie shop
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Rated 1 out of 5 stars

After wife changing her mind I’ve tried to make contact with them to cancel the order but had no response to either say we were to late and items have been dispatched or they will return payment, very... See more

Company replied

Rated 3 out of 5 stars

Terrible Contact. Tried to change something on order. then i was told order need to be canceled and re-order again, lady on the phone says she cancel it straight away, and as requested i make another... See more

Company replied

Rated 1 out of 5 stars

Items were ordered over 2 weeks ago and when questioned about the whereabouts, they still have not been able to give me an answer. Absolutely ridiculous customer service and extreme incompetence on th... See more

Company replied

Rated 1 out of 5 stars

I ordered and paid for numerous items. Sadly they never turned up. I tried ringing the enquiries numbers. But it was never picked up. I checked the address on Google earth and it shows the UK address... See more

Company replied

Company details

  1. Lingerie shop

Information provided by various external sources

Full wardrobe gives more joy than therapy :) At Other Eden we offer high quality lingerie and fashion clothing from praised European brands. Like the Garden of Eden we offer abundance. With us you will keep your wardrobe up to date with the latest fashion trends and timeless classics. Wide choice of styles and designs, in addition to the everyday essentials, includes variety of exclusive lingerie, sophisticated bridal lingerie, boudoir and erotic fashion, nightwear, shapewear and trendy swimwear. We offer also stylish accessories that will go well with any outfit such as bags, wallets, belts and cases, as well as, trendy items for the winter season (hats and scarves). We concentrate on broadly defined expansion. We are proud to offer worldwide delivery and reliable customer support in 5 languages - English, German, French, Italian and Spanish. We are here to help you - to answer any questions you may have; to give advice on sizing, measurements, styles; to share our knowledge of our items - to help you decide. Welcome to the Other Eden world !

Contact info

1.5

Bad

TrustScore 1.5 out of 5

166 reviews

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1.5

All reviews

(166)

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Rated 4 out of 5 stars

Received the parcel 1 day earlier

Received the parcel 1 day earlier, great customer service. bought two items and the julimex body is great but the mitex underwear doesn't fit properly. Unfortunately return fees are so high so that isn't an option.

7 December 2017
Unprompted review
Rated 5 out of 5 stars

Third time

Third time I've purchased from here excellent customer service delivered quickly and all items have been good quality. Highly recommended. There lingerie is sexy.

19 November 2017
Unprompted review
Rated 5 out of 5 stars

I love everything that I ordered

I love everything that I ordered! plus working with this company ws great. I had some problems with my PayPal but they were very accommodating with me. I will be ordering again. I can't find anything with this quality and customer service in the USA.

3 November 2017
Unprompted review
Rated 5 out of 5 stars

Order, refund and new order

Made an order, arrived very fast. Packing was just a courier bag and cardboard inner but all in good order. Size as order but ended up not as required. So arranged return, at my cost. Refund was made to my paypal account within 2 days. I then re-ordered the new size. Everything was very easy and communication was great. Order, refund and reorder all within a week. Great service.

12 October 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, quality bra.
Only thing I can complain about is the sizing. My gf is a 34d, but she could have done with a 36d. IL be buying a size up next time.

12 October 2017
Unprompted review

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