Oud Library Reviews 82

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent customer service, highlighting their knowledge, helpfulness, and friendly demeanor. Many people appreciate the personalized approach and the time taken to guide them through the selection of high-quality, unique, and long-lasting products. The products, particularly the oils and scents, are frequently described as amazing, strong, and of high quality, with many consumers noting their impressive longevity. However, some customers mentioned that a few scents faded quickly, even after just a few hours.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

Product

Users describe positive interactions with the product. Many customers praise the high quality and... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely hilarious and i mean hilarious,Aisha. Came to serve us at another table in Brent Cross when twas empty with immaculate knowledge about their products which we ended up buying. Plus not only did... See more

Rated 5 out of 5 stars

Met your staff Lina and she’s was genuinely a wonderful person interactive with, she was welcoming, very convincing and made me feel like my money was well spent. I hope to see more staff like her and... See more

Rated 5 out of 5 stars

I got stopped by Nadia at White City Westfield who gave me a sweet fruity scent,i immediately fell in love. Got to know more scents and will be back for Pure reverie for my husband. But i really loved... See more

Rated 5 out of 5 stars

Got served by a Lovely lady in battersea this morning, forgot to ask her name but she had a red cardigan on. I had no clue about what scents interested me the most but she guided me through all of the... See more


Company details

  1. #25 of 110 best companies in Perfume store
  2. #62 of 255 best companies in Health and beauty shop

Written by the company

Oud Library is a fragrance brand specialising in memory-evoking perfumes with a storytelling approach to scent. Each creation blends artisanal perfumery with emotional resonance, designed to capture a memory in every bottle. Drawing inspiration from rare ingredients, traditional fragrance craftsmanship, and modern olfactory artistry, Oud Library creates long-lasting perfumes that evolve beautifully on the skin. Our collection spans pure perfume oils and high-concentration extraits, crafted for those who value depth, longevity, and individuality in fine fragrance. Every scent is carefully composed to unfold over time, revealing layers of character, warmth, and identity, making each fragrance a personal and intimate experience rather than a fleeting impression


Contact info

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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Rated 2 out of 5 stars

Does not last long…

Got a sample of one hubby at the exhibition, loved it so ordered it online. Delivery was swift but unfortunately the fragrance does not last more than an hour. It practically disappeared from my skin. Was expecting much more as it’s an oil based fragrance, very disappointed as it was not cheap in price.

4 April 2025
Oud Library logo

Reply from Oud Library

Thank you so much for your feedback, and I'm truly sorry to hear that your experience didn’t meet expectations. I completely understand how disappointing it must be, especially after loving the sample at the exhibition.

Our goal is to provide long-lasting, high-quality oil-based fragrances, so I’d really like to get to the bottom of this for you. It’s possible that the batch you received may not reflect our usual standard, and I’d love the chance to make it right.

Please reach out to us at contact@oudlibrary.com, and we’ll either offer a replacement or help you choose a different scent that might perform better with your skin chemistry. Your satisfaction means everything to us.

Looking forward to resolving this for you.

Rated 5 out of 5 stars

Fantastic oud, masha'Allah!

Masha'Allah, the oud is fantastic! It lasts a long time and smells wonderful. Excellent quality overall! The service was also great - Sami took time to show me all the different scents and I was impressed he remembered my favourites when I came back. Lovely experience, could not recommend more!

28 March 2025
Unprompted review
Rated 5 out of 5 stars

I met oudlibrary at the light upon…

I met oudlibrary at the light upon light, and their perfumes are amazing Masha Allah. The scents are so good and last a long time.
Brother Beshara was really nice and helped me find which perfect oud to get. Highly recommend!

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Shopping Festival - Abdullah

Abdullah was so helpful yesterday at the London Muslim Shopping Festival - he took the time to get to know my sisters and I and understand what scents we like. After the amount of samples we tried from various businesses, One Hubby is the one scent that stayed the longest and Abdullah just knew exactly what we wanted. He had jokes with us, got to know us and made the overall purchase experience an enjoyable one.

He was so nice to us and I mentioned it was a birthday present which he was so sweet about - he’s a credit to your company.

23 February 2025
Unprompted review
Rated 5 out of 5 stars

Great selection and Good customer service

Bumped in to these gentlemen in Westfield.
I brought to them a finished bottle of Oud fragrance that I purchased from a seller in Dubai years ago.

I wanted to get as a close a match as possible. They took their time out to sift through all their different fragrances trying to match the scent.
We couldn't find anything completely matching but in the process I discovered some really great smelling Ouds.

Planned to only buy 1 but just couldn't decide out of 3 really great smells. Ended up getting 2 in the end.
They were super helpful and gave me a discount. Will be visiting them again in the future once my current batch finishes.

8 February 2025
Unprompted review
Rated 5 out of 5 stars

This is the second time I have brought…

This is the second time I have brought fragrance from this brand.
The 1st were gifts, but this purchase is for myself. I was taken back with intensity of the fragrance and how expensive it smells. I got the Arabian Vanille and absolutely love it. I would highly recommend this range, each fragrance is remarkable and they seem to have something for everyone!!
I didn’t mind the packaging since it was for myself but it’s good to know they will offer gift packaging going forward should you need to buy at as a gift.

1 February 2025
Unprompted review
Rated 4 out of 5 stars

The perfume one hubby smelt amazing

The perfume one hubby smelt amazing and lasted the whole day. Highly recommended. Ordered online and delivered on time. Paid £55 for bottle and received it in a pouch which was nice. But it was delivered wrapped in bubble wrap and in an envelope. The envelope had company name sticker on it. (Was a Xmas present.) Thought the item would have been boxed.

16 December 2024
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Reply from Oud Library

Thank you for sharing your feedback. We sincerely apologise for any inconvenience caused and appreciate your comments, as they help us improve. While our perfumes are usually shipped in envelopes, a method that has served well without previous concerns, we understand your perspective and are taking steps to enhance the experience.

Typically, customers can leave a note at checkout to specify preferences, but to avoid any confusion in the future, we will be introducing a dedicated gift option. This aims to make packaging choices clearer and more accessible. Once again we apologise.

Rated 4 out of 5 stars

Happy with products

Happy with products, but packaging not great as envelope was open when it arrived. No packing note included.

3 December 2024
Oud Library logo

Reply from Oud Library

Hello John,

Thank you for your feedback and for choosing Brown Spark Oud and One Hubby! We’re so pleased you’re happy with our products.

We’re sorry to hear about the issue with the packaging during delivery. While this may have been due to the courier, we’d love the opportunity to make things right for you. Please reach out to us directly so we can ensure your next experience is seamless.

Your satisfaction means everything to us, and we truly appreciate your support.

Warm regards,
Oud Library

Rated 5 out of 5 stars

Best in market

I did quite some researches in the market before buying the first one .You guys are doing a proper job. Thanks

20 November 2024
Rated 5 out of 5 stars

**Review of Rose Velvet Oud oil…

**Review of Rose Velvet Oud oil Perfume:**

The Rose Oud perfume is a stunning blend that perfectly marries the delicate, romantic scent of roses with the rich, deep notes of oud. Upon first spritz, the fragrance opens with a burst of fresh, velvety rose petals—luxurious yet not overpowering. As it settles, the oud begins to emerge, adding an earthy, woody depth that balances the floral sweetness beautifully.

What makes this fragrance truly special is its complexity. The rose remains present throughout, but the oud evolves, giving the perfume a mysterious and exotic feel. It’s a sophisticated scent that feels opulent, ideal for evening wear or special occasions, but subtle enough for day-to-day use if you prefer something rich and long-lasting.

Longevity is excellent; just a few sprays last all day, leaving a warm, lingering trail that invites compliments. This perfume is perfect for those who love a bold, luxurious fragrance with an elegant twist.

29 September 2024
Unprompted review

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