Lovely hilarious and i mean hilarious,Aisha. Came to serve us at another table in Brent Cross when twas empty with immaculate knowledge about their products which we ended up buying. Plus not only did... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Met your staff Lina and she’s was genuinely a wonderful person interactive with, she was welcoming, very convincing and made me feel like my money was well spent. I hope to see more staff like her and... See more
I got stopped by Nadia at White City Westfield who gave me a sweet fruity scent,i immediately fell in love. Got to know more scents and will be back for Pure reverie for my husband. But i really loved... See more
Got served by a Lovely lady in battersea this morning, forgot to ask her name but she had a red cardigan on. I had no clue about what scents interested me the most but she guided me through all of the... See more
Company details
- #25 of 110 best companies in Perfume store
- #62 of 255 best companies in Health and beauty shop
Written by the company
Oud Library is a fragrance brand specialising in memory-evoking perfumes with a storytelling approach to scent. Each creation blends artisanal perfumery with emotional resonance, designed to capture a memory in every bottle. Drawing inspiration from rare ingredients, traditional fragrance craftsmanship, and modern olfactory artistry, Oud Library creates long-lasting perfumes that evolve beautifully on the skin. Our collection spans pure perfume oils and high-concentration extraits, crafted for those who value depth, longevity, and individuality in fine fragrance. Every scent is carefully composed to unfold over time, revealing layers of character, warmth, and identity, making each fragrance a personal and intimate experience rather than a fleeting impression
Contact info
United Kingdom
- 02034884457
- contact@oudlibrary.com
- oudlibrary.com
4.8
Excellent
82 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love it
Love it! Bought the perfume from a lovely brother in White City Westfield and the smell was amazing! Really love the scent and had many compliments from family.
31 August 2024
Unprompted review
I was offered a sample and refused it…
I was offered a sample and refused it at first but then couldn’t leave without purchasing it! Staff were very welcoming, and the oud oil smells amazing, will definitely come back to purchase my second!
1 September 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.