Outdoor Furniture Plus Reviews 

355
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I needed help with a custom sized gable end vent, and the amazing people at Outdoor Furniture Plus helped put it all together for me and it worked out fantastic! Thank you, Larry Jensen-Jensen constr... See more

Rated 5 out of 5 stars

Fantastic company and products. I purchased a log swing and it came quickly and in perfect condition. Customer service was great and they even shipped for free. I will definitely be purchasing from th... See more

Company replied

Rated 5 out of 5 stars

I worked with John on ordering our furniture. He was extremely helpful with getting colors right between types of items, and providing more information on specific items. It was a large order for us... See more

Rated 4 out of 5 stars

Sales rep reached out to ask if I had any questions about what I had put in my cart. I did! They take PayPal, which means I don’t need to risk entering my card numbers on an unfamiliar website. I wo... See more

Company replied

4.8

Excellent

TrustScore 5 out of 5

355 reviews

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4.8

All reviews

(355)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer Service Excellence

My call with John was wonderful. John was very accommodating with excellent customer service. Wish everyone was as attentive and professional. Thank you, John!

30 June 2025
Rated 5 out of 5 stars

Absolutely beautiful!

We just received the white cedar glider just before noon today. The 2 boxes had everything we need to put it together and all was in perfect condition. We’ve decided to stain/waterproof everything before we put it together since it’ll be easier on our backs to do a thorough job. We look forward to getting a lot of use out of this for years to come. We’ll add a picture once all is completed.
Came back to our interview and there is no link to add a picture. Toobad because it is so beautiful!

29 June 2025
Rated 4 out of 5 stars

So far

So far, so good. Haven’t received our riviera slings yet but look forward to that. Have watched the YouTube video which I think will help alot.

2 June 2025
Rated 5 out of 5 stars

Only sling replacement to fit our patio chairs

After several days looking for help to replace 2 sling back patio chairs, we were not able to find help replacing the fabric for new slings. Outdoor Furniture Plus came to the rescue! Not only will they replace the only sling that will fit out chairs but they messaged the day after my order to make sure I was buy the only replacement that would fit our chairs!

8 April 2025
Rated 5 out of 5 stars

You guys (and gals) did great!

First, your company had exactly what I was looking for. The information on the cedar swing was very clear. The transaction went smoothly and there was excellent communication with your organization afterwards. In fact, I was rather surprised when I received notification that the swing had been shipped- just two days after my purchase. That's excellent customer service and support! Not many organizations do it as well as you have.

13 March 2025
Rated 3 out of 5 stars

Ok to put together

Ok to assemble. Delivery quick. Some holes not pre drilled. Had to guess on all cross pieces. Solid once assembled.

23 December 2024
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Reply from Outdoor Furniture Plus

Hi Jack. Thank you for your comments. You are correct, these swing sets do not have all of the holes drilled on purpose. The maker of these has found that there are certain things like that customers like to customize. One being the angle of the arm on the swing and another being the cross bar on the legs. The higher you place the crossbar the lower the swing will sit. I'm so sorry if this posed a problem for you but customers are always welcome to give us a call when assembling and we are happy to help walk you through your decisions. Happy Holidays and I know you will enjoy your swing for years and years to come! Holly

Rated 5 out of 5 stars

The website makes it easy to find what…

The website makes it easy to find what you want with no trouble. I had been searching for a planter for a little specimen tree and I found exactly what I wanted. The finish is super smooth and beautiful! It arrived quickly and was even better than what I had hoped for.

6 November 2024
Rated 5 out of 5 stars

A-plus customer service!

Although our furniture arrived slightly later than initially anticipated, the responsiveness and courtesy that was demonstrated by customer service when I inquired about the shipment totally overshadowed any inconvenience of the delay. They demonstrated interest in my concerns, gave accurate answers and even asked if there was a specific date or event for which we needed this furniture. We will continue to use OFP for all of our outdoor furniture needs, as we live in a relatively rural area and our ‘Brick and Mortar’ choices are quite limited to only big box stores. Customer service sets this business apart and makes them a pleasure with whom to do business. Order with confidence.

4 June 2024
Rated 5 out of 5 stars

BEST Customer Experience!

Holly was incredibly patient and super knowledgeable and went above and beyond in helping with color selection, material, etc. And after having failed with other stores, this was a painless experience and we are so excited for our outdoor furniture to arrive!

2 June 2024

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