I needed help with a custom sized gable end vent, and the amazing people at Outdoor Furniture Plus helped put it all together for me and it worked out fantastic! Thank you, Larry Jensen-Jensen constr... See more
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Fantastic company and products. I purchased a log swing and it came quickly and in perfect condition. Customer service was great and they even shipped for free. I will definitely be purchasing from th... See more
Company replied
I worked with John on ordering our furniture. He was extremely helpful with getting colors right between types of items, and providing more information on specific items. It was a large order for us... See more
Sales rep reached out to ask if I had any questions about what I had put in my cart. I did! They take PayPal, which means I don’t need to risk entering my card numbers on an unfamiliar website. I wo... See more
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Company details
Contact info
Knoxville, TN, United States
- 877-595-8543
- help@OutdoorFurniturePlus.com
- outdoorfurnitureplus.com
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very helpful!
An exceptional experience all around
An exceptional experience all around. Ordering, payment and today, delivery.
Very pleased and will definitely check Outdoor Furniture Plus for ANY future purchases!
Customer Service Excellence
My call with John was wonderful. John was very accommodating with excellent customer service. Wish everyone was as attentive and professional. Thank you, John!
Absolutely beautiful!
We just received the white cedar glider just before noon today. The 2 boxes had everything we need to put it together and all was in perfect condition. We’ve decided to stain/waterproof everything before we put it together since it’ll be easier on our backs to do a thorough job. We look forward to getting a lot of use out of this for years to come. We’ll add a picture once all is completed.
Came back to our interview and there is no link to add a picture. Toobad because it is so beautiful!
So far
So far, so good. Haven’t received our riviera slings yet but look forward to that. Have watched the YouTube video which I think will help alot.
The table is exactly as depicted
The table is exactly as depicted. Very sturdy. Very well packaged for safe delivery. Thank you.
Mavis Murray
Only sling replacement to fit our patio chairs
After several days looking for help to replace 2 sling back patio chairs, we were not able to find help replacing the fabric for new slings. Outdoor Furniture Plus came to the rescue! Not only will they replace the only sling that will fit out chairs but they messaged the day after my order to make sure I was buy the only replacement that would fit our chairs!
John was a great help in ordering my…
John was a great help in ordering my replacement cushions and the selection of the fabric.
You guys (and gals) did great!
First, your company had exactly what I was looking for. The information on the cedar swing was very clear. The transaction went smoothly and there was excellent communication with your organization afterwards. In fact, I was rather surprised when I received notification that the swing had been shipped- just two days after my purchase. That's excellent customer service and support! Not many organizations do it as well as you have.
Ok to put together
Ok to assemble. Delivery quick. Some holes not pre drilled. Had to guess on all cross pieces. Solid once assembled.

Reply from Outdoor Furniture Plus
The website makes it easy to find what…
The website makes it easy to find what you want with no trouble. I had been searching for a planter for a little specimen tree and I found exactly what I wanted. The finish is super smooth and beautiful! It arrived quickly and was even better than what I had hoped for.
Ease in ordering the product.
A-plus customer service!
Although our furniture arrived slightly later than initially anticipated, the responsiveness and courtesy that was demonstrated by customer service when I inquired about the shipment totally overshadowed any inconvenience of the delay. They demonstrated interest in my concerns, gave accurate answers and even asked if there was a specific date or event for which we needed this furniture. We will continue to use OFP for all of our outdoor furniture needs, as we live in a relatively rural area and our ‘Brick and Mortar’ choices are quite limited to only big box stores. Customer service sets this business apart and makes them a pleasure with whom to do business. Order with confidence.
Great product as well as easy to order…
Great product as well as easy to order on line, quick ship also.
BEST Customer Experience!
Holly was incredibly patient and super knowledgeable and went above and beyond in helping with color selection, material, etc. And after having failed with other stores, this was a painless experience and we are so excited for our outdoor furniture to arrive!
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