Outdoor Furniture Plus Reviews 

355
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I needed help with a custom sized gable end vent, and the amazing people at Outdoor Furniture Plus helped put it all together for me and it worked out fantastic! Thank you, Larry Jensen-Jensen constr... See more

Rated 5 out of 5 stars

Fantastic company and products. I purchased a log swing and it came quickly and in perfect condition. Customer service was great and they even shipped for free. I will definitely be purchasing from th... See more

Company replied

Rated 5 out of 5 stars

I worked with John on ordering our furniture. He was extremely helpful with getting colors right between types of items, and providing more information on specific items. It was a large order for us... See more

Rated 4 out of 5 stars

Sales rep reached out to ask if I had any questions about what I had put in my cart. I did! They take PayPal, which means I don’t need to risk entering my card numbers on an unfamiliar website. I wo... See more

Company replied

4.8

Excellent

TrustScore 5 out of 5

355 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(355)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Sales rep reached out to ask if I had…

Sales rep reached out to ask if I had any questions about what I had put in my cart. I did!
They take PayPal, which means I don’t need to risk entering my card numbers on an unfamiliar website.
I would give them 5 stars but their search features could be better—for example utilizing spelling correction or alternate search terms.

13 December 2022
Outdoor Furniture Plus logo

Reply from Outdoor Furniture Plus

Thank you for the feedback. We are looking into a more robust on site search engine and appreciate you letting us know what features are important to you.

Rated 4 out of 5 stars

Ease of use on website

The website was very easy to use, and the ordering process was seamless. I will give it five stars when I receive my Bristol Dining Set in a timely fashion and complete. Thank you so very much.

28 November 2022
Rated 5 out of 5 stars

Holly is amazing!

Holly could not have been more helpful or easy to work with. She knew exactly what I was searching for and sent me an email with fabric choices, which made my buying process much quicker and easier. She was knowledgeable and so friendly. After sales communication has been excellent as well. I really felt she went above and beyond to help me.

4 October 2022
Rated 5 out of 5 stars

Superb Customer Service

Superb customer service. I was surprised how quickly I received a response from my email. Holly was outstanding, very professional, knowledgeable and kind. Can’t wait for our order to arrive.

27 September 2022
Rated 5 out of 5 stars

Excellent customer service

John in customer service was the most thorough person I have dealt with, he followed up, emailed me, and called Berlin Gardens on my behalf. It was a pleasure doing business with him.

29 September 2022
Rated 4 out of 5 stars

Outdoor Swing

It seems to me that OFP ads popped based on my previous searches. The website was easy to use. The terms and conditions scared me off. I talked to Holly with customer service who was nice, helpful and professional. She calmed my fears and I made the purchse. Now I wait to see if Fed Ex arrives sooner or later.

1 September 2022

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