I needed help with a custom sized gable end vent, and the amazing people at Outdoor Furniture Plus helped put it all together for me and it worked out fantastic! Thank you, Larry Jensen-Jensen constr... See more
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Fantastic company and products. I purchased a log swing and it came quickly and in perfect condition. Customer service was great and they even shipped for free. I will definitely be purchasing from th... See more
Company replied
I worked with John on ordering our furniture. He was extremely helpful with getting colors right between types of items, and providing more information on specific items. It was a large order for us... See more
Sales rep reached out to ask if I had any questions about what I had put in my cart. I did! They take PayPal, which means I don’t need to risk entering my card numbers on an unfamiliar website. I wo... See more
Company replied
Company details
Contact info
Knoxville, TN, United States
- 877-595-8543
- help@OutdoorFurniturePlus.com
- outdoorfurnitureplus.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Holly was incredible and went the extra…
Holly was incredible and went the extra mile to answer my questions on Royal Teak chair.
Sales rep reached out to ask if I had…
Sales rep reached out to ask if I had any questions about what I had put in my cart. I did!
They take PayPal, which means I don’t need to risk entering my card numbers on an unfamiliar website.
I would give them 5 stars but their search features could be better—for example utilizing spelling correction or alternate search terms.

Reply from Outdoor Furniture Plus
John was exceptionally helpful and…
John was exceptionally helpful and responsive. Have already recommended him to others.
Ease of use on website
The website was very easy to use, and the ordering process was seamless. I will give it five stars when I receive my Bristol Dining Set in a timely fashion and complete. Thank you so very much.
Your website was easy to navigate…
Your website was easy to navigate through and complete my purchase.
Holly is amazing!
Holly could not have been more helpful or easy to work with. She knew exactly what I was searching for and sent me an email with fabric choices, which made my buying process much quicker and easier. She was knowledgeable and so friendly. After sales communication has been excellent as well. I really felt she went above and beyond to help me.
Superb Customer Service
Superb customer service. I was surprised how quickly I received a response from my email. Holly was outstanding, very professional, knowledgeable and kind. Can’t wait for our order to arrive.
Excellent customer service
John in customer service was the most thorough person I have dealt with, he followed up, emailed me, and called Berlin Gardens on my behalf. It was a pleasure doing business with him.
Early Christmas shopping.
This is my second purchase from your company. Working with Holly is a pleasure as she is so helpful and professional.
I am sure I'll buy more things in the future.
The website was easy to use, products were arranged logically, and checkout was a breeze. Feedback and follow up were also prompt and pleasant. I am sure I will purchase more things in the future.
Honest company
Easy to order, and I like the fact you don't sugar-coat it will take a long time to get product I ordered.
Outdoor Swing
It seems to me that OFP ads popped based on my previous searches. The website was easy to use. The terms and conditions scared me off. I talked to Holly with customer service who was nice, helpful and professional. She calmed my fears and I made the purchse. Now I wait to see if Fed Ex arrives sooner or later.
old fashion great service
Personable, knowledgeable, professional great service. Holly is very very good at her job
Easy & they had exactly what I wanted
Several questions were quickly answered…
Several questions were quickly answered over the email with the needed info for me to place my order. Holly was outstanding.
Quick and efficient order taker
Purchase process was easy and…
Purchase process was easy and straight-forward. Product was defined well in the description.
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