I needed help with a custom sized gable end vent, and the amazing people at Outdoor Furniture Plus helped put it all together for me and it worked out fantastic! Thank you, Larry Jensen-Jensen constr... See more
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Fantastic company and products. I purchased a log swing and it came quickly and in perfect condition. Customer service was great and they even shipped for free. I will definitely be purchasing from th... See more
Company replied
I worked with John on ordering our furniture. He was extremely helpful with getting colors right between types of items, and providing more information on specific items. It was a large order for us... See more
Sales rep reached out to ask if I had any questions about what I had put in my cart. I did! They take PayPal, which means I don’t need to risk entering my card numbers on an unfamiliar website. I wo... See more
Company replied
Company details
Contact info
Knoxville, TN, United States
- 877-595-8543
- help@OutdoorFurniturePlus.com
- outdoorfurnitureplus.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I ordered the wrong size table
I ordered the wrong size table. I called and canceled the item quickly. They immediately refunded me.
Excellent experience.
Easy to use and quick
Excellent experience
Excellent experience. Found what I was looking for immediately as everything is very well laid out. Made the purchase without any issues.
Holly was so easy to order from and…
Holly was so easy to order from and work with Thank you
This is the second review request for item(s) not yet received!!!
This is the second review request email I have received. I have NOT received (weeks passed expected delivery date) the product I’m asked to review. I’m patient and understand the delay but I do find it irritating that there is such a disconnect in the delivery/ review system. I suggest that all review requests be sent AFTER you know the product has been received.
Maureen Dryja

Reply from Outdoor Furniture Plus
All was as it should be
All was as it should be. These chairs are made well and last a long time
nice log coffee table.
I talked to a real (and helpful) person!
I called the Order Dept to check stock and availability prior to purchasing some tables. The rep was very pleasant and helpful. After that, I placed an order on-line in just a few minutes. Very easy with Pay-Pal as an option.
The site was easy to use
The site was easy to use . When it came to tracking my order your site was down. Which gave me no idea when the product would arrive.

Reply from Outdoor Furniture Plus
The furniture is of great quality and…
The furniture is of great quality and their customer service is fantastic. We had to make an exchange and they were so quick and accommodating.
great experiance
I called on the phone and worked a…
I called on the phone and worked a sales rep who name is Holly. She was extremely helpful and very pleasant. I would give her a 5 star rating.
John was professional
John was professional, polite and executed my order quickly. The pricing was also aggressive. Thank you!
I am giving three stars because our…
I am giving three stars because our table came damaged and when a replacement table was delivered, Outdoor Furniture would not take responsibility for picking up and disposing of the damaged table. It was too big to be taken by the trash or recycle collectors and too big for our car to take to the dump. Leaving us to take care of their damaged good was not professional.

Reply from Outdoor Furniture Plus
John was very helpful with my decision…
John was very helpful with my decision and answered all my questions.
Nice quality
We love our 48inch outdoor poly bar…
We love our 48inch outdoor poly bar table ,it is built well and arrived on time!!
Did not deliver to where I asked.
Did not deliver to where I asked. They left it at the front of the house and one box fell off the step onto the sidewalk. I then had to carry them to the back door area where I asked that they be dropped off. Nothing was damaged but why give delivery instructions if they are not followed.

Reply from Outdoor Furniture Plus
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