Outdoor Furniture Plus Reviews 

355
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I needed help with a custom sized gable end vent, and the amazing people at Outdoor Furniture Plus helped put it all together for me and it worked out fantastic! Thank you, Larry Jensen-Jensen constr... See more

Rated 5 out of 5 stars

Fantastic company and products. I purchased a log swing and it came quickly and in perfect condition. Customer service was great and they even shipped for free. I will definitely be purchasing from th... See more

Company replied

Rated 5 out of 5 stars

I worked with John on ordering our furniture. He was extremely helpful with getting colors right between types of items, and providing more information on specific items. It was a large order for us... See more

Rated 4 out of 5 stars

Sales rep reached out to ask if I had any questions about what I had put in my cart. I did! They take PayPal, which means I don’t need to risk entering my card numbers on an unfamiliar website. I wo... See more

Company replied

4.8

Excellent

TrustScore 5 out of 5

355 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(355)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THe arbor is lovely!

THe arbor is lovely. Strong and well made. The company thought of everything you’ll need. Screws, driver bit, very nice directions. It was packaged well and very thoughtfully so the arbor was secure.
I wish I had a photo of it placed with my Honeymoon climbing rose on it but it’s a work in progress right now, I still have to prime and paint it to match my white picket fence and place and attach to my fence. We get heavy winds here and it needs to be stable.
I wish an anchor came with the arbor for the legs, only thing I wished when I opened the box.

Thank you so very much.

21 February 2022
Rated 5 out of 5 stars

Pleasant Experience

Placed our order with John since I called to confirm multi-color options. He was very knowledgeable about the products they sell. The price was better than most other places.

21 February 2022
Rated 5 out of 5 stars

This was truly a painless process

This was truly a painless process. Ordering on line was easy. I received exactly what I ordered. Communication with the company was good. Continued communication during the delivery process. Pricing is more than competitive. We received our delivery in less than one month.
We purchased four balcony height swivel chairs. Assembly was not complicated, though matching some bolts was a bit difficult. They seem adequately comfortable for our dock and we look forward to many years of enjoyment.

6 February 2022
Rated 5 out of 5 stars

Fast Shipping

We ordered a free standing frame for our porch swing. Although it hasn't arrived yet, it shipped much sooner than expected. So far so good!

11 January 2022
Rated 5 out of 5 stars

I had trouble ordering online

I had trouble ordering online, as my credit card was not being approved. I called customer service and spoke with a delightful woman (cannot recall her name). She helped to resolve the issue quickly and efficiently!

5 January 2022
Rated 5 out of 5 stars

I had many options

There were many places to order my furniture from and all the prices were the same. I decided to call all of the places I had it narrowed down to and see who would answer their phone and be patient, courteous and show that they really wanted my business. This was where I was the most pleased after I got off of the phone.

14 December 2021
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Reply from Outdoor Furniture Plus

Hi Marcus.
So glad that we were able to help. You will love your Berlin Gardens. It is the best Poly furniture to own!
Merry Christmas.
Holly

Rated 5 out of 5 stars

Good web site

Good web site. Easy to use and understand. Now let's see it we receive it B4 Xmas!

14 December 2021
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Reply from Outdoor Furniture Plus

Hi Clay.
Thank you again for your order. I wanted to touch base with you in regards to your comment. We indicate on our site that it takes 2/3 weeks to ship this item and since you are having it finished, it will take at least 2 weeks to get it finished for you and ready to ship. Seeing that Christmas is 10 days away and the fact that it will have to ship across the country, I'm pretty positive that you will not receive your bench before Christmas. If this is a problem or you have questions, please reach out to us direct through our website as we are happy to help!
Merry Christmas.
Holly

Rated 3 out of 5 stars

I didn't want to log in etc

I didn't want to log in etc. and made a call to the number provided.
The gal explained to just go to checkout. She was right.
The cost of shipping was very high, but with things the way they are right now it's understandable.

13 December 2021
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Reply from Outdoor Furniture Plus

Hi Judy. I'm glad that I was able to help. Please let us know if we can help again.
Holly

Rated 5 out of 5 stars

Delivery was fast not sure of the…

Delivery was fast not sure of the quality of the merchandise as it is a Christmas present and have not opened it hope is as good as the service

12 December 2021
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Reply from Outdoor Furniture Plus

Patricia. Thank you for your comment. Our log furniture is highly popular and people are very pleased with the quality so you shouldn't have an issue at all! But if for some weird reason you do, we are always here to help.
Mary

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