I needed help with a custom sized gable end vent, and the amazing people at Outdoor Furniture Plus helped put it all together for me and it worked out fantastic! Thank you, Larry Jensen-Jensen constr... See more
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Fantastic company and products. I purchased a log swing and it came quickly and in perfect condition. Customer service was great and they even shipped for free. I will definitely be purchasing from th... See more
Company replied
I worked with John on ordering our furniture. He was extremely helpful with getting colors right between types of items, and providing more information on specific items. It was a large order for us... See more
Sales rep reached out to ask if I had any questions about what I had put in my cart. I did! They take PayPal, which means I don’t need to risk entering my card numbers on an unfamiliar website. I wo... See more
Company replied
Company details
Contact info
Knoxville, TN, United States
- 877-595-8543
- help@OutdoorFurniturePlus.com
- outdoorfurnitureplus.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Buying Experience
Communication around expected delivery was excellent. Price is in line with the market. Good customer service.
THe arbor is lovely!
THe arbor is lovely. Strong and well made. The company thought of everything you’ll need. Screws, driver bit, very nice directions. It was packaged well and very thoughtfully so the arbor was secure.
I wish I had a photo of it placed with my Honeymoon climbing rose on it but it’s a work in progress right now, I still have to prime and paint it to match my white picket fence and place and attach to my fence. We get heavy winds here and it needs to be stable.
I wish an anchor came with the arbor for the legs, only thing I wished when I opened the box.
Thank you so very much.
Pleasant Experience
Placed our order with John since I called to confirm multi-color options. He was very knowledgeable about the products they sell. The price was better than most other places.
This was truly a painless process
This was truly a painless process. Ordering on line was easy. I received exactly what I ordered. Communication with the company was good. Continued communication during the delivery process. Pricing is more than competitive. We received our delivery in less than one month.
We purchased four balcony height swivel chairs. Assembly was not complicated, though matching some bolts was a bit difficult. They seem adequately comfortable for our dock and we look forward to many years of enjoyment.
Overall experience was not bad
Overall experience was not bad. Received an email from their CS team about my order and they followed up quickly.
Very professional experience
Easy to navigate site
Easy to navigate site; found what I was looking for and explanations were easy to find and understand.
Fast Shipping
We ordered a free standing frame for our porch swing. Although it hasn't arrived yet, it shipped much sooner than expected. So far so good!
Very easy online ordering
Very easy online ordering. Quality products and excellent price plus free shipping. Cannot wait to receive order.
I had trouble ordering online
I had trouble ordering online, as my credit card was not being approved. I called customer service and spoke with a delightful woman (cannot recall her name). She helped to resolve the issue quickly and efficiently!
Both Holly and John have been great…
Both Holly and John have been great answering all our questions. Looking forward to receiving our outdoor patio furniture.
Ya'll have an incredible outdoor…
Ya'll have an incredible outdoor selection. Absolutely wonderful.
I had many options
There were many places to order my furniture from and all the prices were the same. I decided to call all of the places I had it narrowed down to and see who would answer their phone and be patient, courteous and show that they really wanted my business. This was where I was the most pleased after I got off of the phone.

Reply from Outdoor Furniture Plus
Good web site
Good web site. Easy to use and understand. Now let's see it we receive it B4 Xmas!

Reply from Outdoor Furniture Plus
I didn't want to log in etc
I didn't want to log in etc. and made a call to the number provided.
The gal explained to just go to checkout. She was right.
The cost of shipping was very high, but with things the way they are right now it's understandable.

Reply from Outdoor Furniture Plus
Delivery was fast not sure of the…
Delivery was fast not sure of the quality of the merchandise as it is a Christmas present and have not opened it hope is as good as the service

Reply from Outdoor Furniture Plus
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