Great service! When we moved to our house we had an unfinished raised patio (just concrete) with a wooden balustrade that blocked the view. We decided to have a resin bound surface laid and the balu... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
OMG have been incredible - from start to finish, from quote to completion the experience has been faultless and nothing was too much trouble. Prompt and responsive, helpful and creative Ed and his t... See more
Company replied
From start to finish, dealing with OMG has been a pleasure. Please could you pass on our thanks to the lads for the outstanding work that they did on the gates and the steps, to say we were impressed... See more
Company replied
Absolutely perfect! Just completed our resin driveway and can't recommend this company highly enough, from start to finish they were superb. Ian called to provide a quote, no pushy sales, he measure... See more
Company replied
Company details
Written by the company
Outdoor Makeover Group delivers the highest quality outdoor home improvement installations throughout Cornwall and Devon. We are a family run business, with over 45 years combined experience in the industry and we are dedicated to offering a personal touch to all projects - all of our projects include a full project management service that puts the customer first. From resin bound driveways to composite decking, timber fencing to garden landscaping, we do it all. Get in touch today for your FREE quote to start bringing your dream to reality.
Contact info
Unit 1 Trebursye Business Park, PL15 7ES, Launceston, United Kingdom
- 0800 593 1166
- info@outdoormakeovergroup.co.uk
- outdoormakeovergroup.co.uk
4.8
Excellent
114 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I cannot fault the team from OMG.
I cannot fault the team from OMG. They did a complete makeover of my garden in 4 days and what a fantastic job they made of it. I would not hesitate to recommend them to anyone.
31 October 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you so much for your kind words and glowing review! We're thrilled to hear that you're happy with your garden makeover and the work our team put in. It was a pleasure bringing your vision to life, and knowing you're satisfied means the world to us. Your recommendation is the highest compliment we could receive—thank you! If you ever need anything in the future, don't hesitate to reach out. Enjoy your beautiful new garden!"
The quintessence of perfection.
OMG oozes quality and perfection at each and every level, their professionalism is apparent throughout the Company. The finished product was engineered impeccably and in good time. Congratulations to each and every person working there, a performance that can not be bettered!
Dr. Robert L. Onions.
Cornwal
22 October 2025
Unprompted review
Reply from Outdoor Makeover Group
Dear Dr. Onions,
Thank you for your incredibly kind words and for taking the time to share your experience. We’re truly honored by your praise and delighted to hear that our commitment to quality, perfection, and professionalism shone through at every level.
Your recognition of our team’s efforts and the impeccable engineering of the finished product means so much to us. We’ll be sure to share your congratulations with everyone involved—it’s feedback like yours that inspires us to keep delivering our very best.
Thank you once again for choosing OMG. If there’s ever anything we can assist you with in the future, please don’t hesitate to reach out.
A fantastic experience!
A fantastic experience throughout the installation of our composite decking with glass balustrades.
Everybody has been so professional and helpful in making our project a reality. The installation team worked so hard and quickly brought our dream to life. The finished decking is incredible, thanks everybody at OMG.
22 October 2025
Unprompted review
Reply from Outdoor Makeover Group
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with the installation of your composite decking and glass balustrades. Our team takes great pride in delivering professional and helpful service, so it means the world to us that we could help bring your project to life.
We'll be sure to pass on your kind words to the installation team—they’ll be delighted to know their hard work made such a positive impact. Enjoy your incredible new decking, and thank you for choosing OMG! If you ever need anything in the future, don’t hesitate to reach out.
Kitchen, tile and worktops respray
From the start of my kitchen respray to the conclusion OMG have been thoroughly efficient, professional and a pleasure to work with.
The communication from the lady in the office to the gents in the workforce has been excellent, the final result is beyond good, well done all concerned and I would thoroughly recommend this firm.
8 October 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us, from start to finish. Our team takes great pride in delivering excellent communication and top-notch results, so it means a lot to know we exceeded your expectations. Your recommendation is the highest compliment we could receive—thank you! If you ever need anything in the future, don't hesitate to reach out."
What a great company to deal with
What a great company to deal with, so professional. We were kept informed during all stages of the process and any issues we had were dealt with swiftly and to our satisfaction. The work carried out was to a very high standard using high quality materials. Would definitely recommend the company, such an stress-free experience.
29 September 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for your kind words! We're so glad to hear that you found the process professional and stress-free. Keeping our customers informed and addressing any concerns promptly is always a top priority for us, and we're delighted that you were happy with the high standard of work and materials. Your recommendation means the world to us—thank you! If there's anything else we can assist you with, please don't hesitate to get in touch."
The Company are very professional
The Company are very professional , from booking the appointment , to the quotation , through to the actual work being performed.The contractors were respectful of the property , courteous, efficient and worked to very high standard .I am extremely happy with the transformation of a tarmac drive to a beautiful Resin Drive .
25 September 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for sharing your experience! We're delighted to hear that you found our team professional and the entire process—from booking to completion—smooth and efficient. It's wonderful to know you're happy with the transformation of your driveway; a resin drive truly makes a stunning difference! Your kind words about our contractors' respect and high standards mean a lot to us. If you ever need anything in the future, we're here to help!"
I would like to say what a pleasure it…
I would like to say what a pleasure it is to have OMG team working next door. It has been so wonderful to watch their great skills in action. The OMG team are so respectful and polite who not only take pride in their work, but also making sure to respect those next door in Forder Village. 5 🌟
16 September 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you so much for your thoughtful feedback! It’s fantastic to hear that our team’s skills, professionalism, and respect made such a positive impression, even as neighbours. We always strive to not only deliver great results but also to be considerate of the surrounding community. Your kind words and 5-star rating mean the world to us—thank you!"
Garden make over with french and gate
Arrived on the date and on time. Very professional, friendly, nothing was to much trouble. Cleared everything out, so we did not have to do a thing before hand. So pleased with the result. Would definitely recommend
2 September 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for your lovely feedback! We're so glad to hear that you found our team professional, friendly, and accommodating throughout your garden makeover. It’s great to know we could make the process hassle-free for you and that you’re pleased with the final result. Your recommendation means so much to us—thank you!"
Really pleased with the end product.
Really pleased with the end product.
Great communication.
Definitely recommend.
1 August 2025
Unprompted review
Reply from Outdoor Makeover Group
Thank you so much for your kind words! We're thrilled to hear you're pleased with the end product and had a great experience with our communication. Your recommendation means the world to us. Looking forward to working with you again in the future!
Fantastic
What can I say apart from carrying out a brilliant job on my new fence and resin at my front garden and new Astro turf, the staff and management are fantastic Gareth Ed Eli Terence Junior Devon and I am sorry can’t remember the two guys who laid the Astro turf but all there customer skills are excellent I would highly recommend this company.
25 June 2025
Unprompted review
Perfect Patio!
Very pleased with my new patio from OMG. The guys were very professional from start to finish. Excellent quality materials and workmanship. Shane and Aaron were exceptional. Will definitely recommend and use again.
10 July 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for your wonderful feedback! We're so glad to hear that you're pleased with your new patio and that Shane and Aaron provided exceptional service. We take pride in using high-quality materials and delivering top-notch workmanship, so it’s great to know we met your expectations. Your recommendation means so much to us, and we’d be delighted to work with you again in the future!"
OMG Fence relacement.
OMG were brilliant at replacing our fence, from receiving the quote it was only a few days before they came to do the work.Excellent customer service on the Phone, they were very efficient and professional and friendly. nothing was too much trouble, job was finished in a couple of days. I would highly recommend OMG.
20 June 2025
Unprompted review
Reply from Outdoor Makeover Group
Thank you so much for your kind words and glowing review! We're thrilled to hear that you had such a positive experience with OMG. Providing excellent customer service and ensuring the job is done efficiently and professionally is always our top priority. We're so glad we could replace your fence quickly and to your satisfaction. Your recommendation means the world to us—thank you for trusting us with your project!
Great service!
Great service!
When we moved to our house we had an unfinished raised patio (just concrete) with a wooden balustrade that blocked the view. We decided to have a resin bound surface laid and the balustrade replaced with stainless steel posts and yatch wire. From our first contact with Naomi in the office and Ed, who came to do the survey, everything went perfectly. We visited the showroom to decide on the colour of the gravel and Naomi's advice was invaluable, helping us choose the perfect colour. Devon and Nathan did an excellent job making a set of steps and laying the resin bound surface. Terry's work on the balustrade was brilliant. Makes a real difference dealing with a "family firm" instead of a faceless company. Thanks to everyone at OMG.
2 June 2025
Unprompted review
Reply from Outdoor Makeover Group
Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your new patio and balustrade. It’s great to know that Naomi, Ed, Devon, Nathan, and Terry all contributed to making your experience seamless and enjoyable. We take pride in being a family-run business, and it means the world to us that you felt the difference. Your kind words and appreciation truly make our day. Thank you for choosing OMG, and we hope you enjoy your beautiful new space for years to come!
Best desicion we've ever made
We had a slope in our garden that was wasted so decided to have a decking coming out from the house over the slope. We went to visit O.M.G and it was the best thing we've ever done! From the first instance we found the staff very helpful and amenable and made an appointment the next day for one of their staff to visit and determine sizes. The very next day we had a quote sent that was agreeable. We visited the showroom again to give the go ahead with the project and choose the materials and colours. We are glad of that because after discussion we decided to go with a glass balustrade. The project was started just a few weeks later and two lovely workers arrived promptly on the expected day. They worked like trojans all day and the next and finished the decking. The next day another lovely man returned to complete the balustrade of glass! We are absolutely thrilled by the work finished and excellent staff and service given from start to finish and we cannot believe the huge exspance to our garden living space that has made a tremendous difference thanks to O.M.G! We would highly recommend them. Iain and Jenny White Launceston Cornwall
4 June 2025
Unprompted review
Reply from Outdoor Makeover Group
Thank you so much, Iain and Jenny, for your glowing review! We’re absolutely delighted to hear how thrilled you are with your new decking and glass balustrade. It’s wonderful to know that our team could help bring your vision to life and make such a positive impact on your garden space. We’ll be sure to pass on your kind words to everyone involved in the project. Your recommendation means the world to us, and we’re so glad you chose OMG for this transformation. Wishing you many happy moments enjoying your beautiful new outdoor space!
Very professional service
Very professional service. Very efficient keeping me informed. Very friendly staff. Excellent workmanship. Thank you so much.
30 May 2025
Unprompted review
Reply from Outdoor Makeover Group
Thank you for your kind words! We're so pleased to hear that you found our service professional, efficient, and friendly. It’s great to know you’re happy with the workmanship as well. Your feedback means a lot to us—thank you for choosing OMG!
Excellent communication and very…
Excellent communication and very efficient and friendly workmen. Job looks great. Very pleased.
27 May 2025
Unprompted review
Reply from Outdoor Makeover Group
Thank you for your lovely feedback! We're thrilled to hear you’re pleased with the job and that our team’s communication and efficiency stood out. It’s always our goal to deliver great results with a friendly touch. Thank you for choosing OMG!
VERY pleased with the process from…
VERY pleased with the process from start to finish.
Exceeded all our expectations.
Shane has done a fantastic job.
Thank you - would recommend to anyone.
16 May 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for your fantastic feedback! We’re thrilled to hear that the process exceeded your expectations and that Shane delivered such great results. Your recommendation means the world to us, and we’re so grateful for your kind words. If you ever need anything in the future, we’d be happy to help!"
New build garden transformation
Right from the beginning, from first phone call to the finished project, faultless. Efficient, courteous and very hard working teams that kept me updated through the job. I now have a fantastic social garden area. I am thrilled to bits and am looking forward to spending time in my new garden. Thoroughly recommend OMG for a garden makeover.
8 May 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for your amazing feedback! We’re so pleased to hear that your garden transformation was a faultless experience from start to finish. Our team takes pride in being efficient, courteous, and keeping our customers informed throughout the process. It’s wonderful to know you’re thrilled with your new social garden area—we hope you enjoy many happy moments there! Your recommendation means so much to us—thank you!"
Beautiful decking using high grade materials
Initial contact was friendly and efficient with a home visit by the surveyor organised swiftly. The quote was received promptly and a very swift installation date arranged. The team of two arrived on time and were very efficient, friendly and focused. Excellent decking achieved using top grade materials. Love the end result to bits ! Great job by all involved, well done. Will definitely return for, future projects.
8 May 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for your wonderful review! We’re delighted to hear that you had such a positive experience, from the initial contact to the completion of your beautiful decking. It’s great to know our team’s efficiency, friendliness, and focus stood out, and that you’re loving the end result. Using top-grade materials and delivering excellent results is always our goal. We look forward to working with you on future projects—thank you for your trust and kind words!"
Very professional and pleasant company…
Very professional and pleasant company to deal with who recently installed new aluminium railings/ ballastrade on our outside patio. Terry who fitted them was brilliant and worked so hard to install them as it was difficult job. They are really great and I can totally recommend this Company to anyone who want something similar
29 April 2025
Unprompted review
Reply from Outdoor Makeover Group
"Thank you for your kind words! We’re so glad to hear you had a great experience with our team and that you’re happy with your new aluminium railings and balustrade. Terry will be thrilled to know his hard work and dedication made a difference, especially on such a challenging job. Your recommendation means so much to us—thank you!"
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