Outdoorsiness.com Reviews 

105
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Finding quality commercial pool furniture was easy here. The new pool chaise lounges are stylish and extremely durable, which is essential for our business. We also grabbed a sturdy square picnic tab... See more

Rated 5 out of 5 stars

I ordered the 5' log swing. The item came in the expected timeframe and was fairly easy to assemble. I was able to put it together by myself with no help. The swing is beautiful but more important... See more

Rated 5 out of 5 stars

We were looking for an R.V. power connector and found the right one at Outdoorsiness. It was the right one for our installation, priced reasonably, AND in stock ready to ship. We ordered, it was shipp... See more

Rated 5 out of 5 stars

Whether it's a commercial picnic table for the park or pool furniture for relaxation, Outdoorsiness has it all. Their products are well-crafted, practical, and aesthetically pleasing. Every purchase h... See more

Company details

  1. Outdoor furniture shop
  2. Camping Shop
  3. Caravan Supply Shop

Written by the company

Everything You Need For The Outdoor Hospitality Industry from RV Parks, Campgrounds, Resorts, Hotels and more. Pool furniture, cedar furniture, electrical supplies


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

105 reviews

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No recent history of asking for reviews

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4.6

All reviews

(105)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered 2 RV Pedestals from…

I ordered 2 RV Pedestals from Outdoorsiness in April. I was immediately charged, but have waited 2 months to receive these products. In May, I was told they would arrive June 20th. When they did not arrive, and I was once again forced to reach out to Outdoorsiness, I was not given any concrete information on the status of my order. When I recontacted and said I would be notifying my credit card company of a possible scam (I also questioned the unprofessional nature of the "company's" website and customer service), I received an email notifying me that my order would be cancelled. I returned this email with another request for an order status. The following day, I received an email telling me my order was expected to be filled June 30th, followed by an email stating "scratch that" your order has been cancelled and allotted to another customer. This after waiting over 2 months and having been charged for MY order.

23 June 2021
Unprompted review
Outdoorsiness.com logo

Reply from Outdoorsiness.com

We are extremely sorry for the misunderstanding on shipping times. Our lead times are shown on our product page, with a pop-up on this specific product and on our order confirmation emails. While we understand your frustration, we unfortunately, had to cancel the order due to your credit card dispute. If you would like to replace the order, please let us know and we will do everything we can to assist you. We appreciate your feedback and if you have any further questions feel free to reach out.

Rated 5 out of 5 stars

Satisfied in every way!

I am so happy to be able to write a review for Outdoorsiness! Everything about your company and your product was perfect.
I needed 6 pool chairs for my son's wedding on June 12th. I started looking to order them about 3 months ahead of time, but soon realized that every company was back logged due to COVID, except Outdoorsiness. I loved the fact that I could actually call your company and talk to someone about my order. I spoke a real live person, who assured me that the company could have them manufactured and delivered by the first week in June.
They did indeed come in time! They were extremely well packed and covered in blister pack wrapping for protection. The light blue mesh color with white trim looks fantastic next to the pool and completed the decor for my son's outdoor wedding. The chairs are very sturdy and extremely well made.
Thank you so much for your careful attention to every detail!
An extremely satisfied customer,
Kathy

19 June 2021
Rated 5 out of 5 stars

I can't thank you enough

I can't thank you enough! My entire experience with your company was a pleasure. Firstly, your website made it easy to find the chairs I was looking for and place my order without trying to sell me random products or add ons that leave a customer confused and wondering if the product they ordered is in fact complete. Next, your customer service people replied to my emails promptly answering my questions and allaying my concerns. My order arrived exactly when it was promised and it was packaged beautifully protecting my purchase, which was exactly what I ordered! Finally, the quality and craftmanship of the chairs is outstanding. These chairs are worth every penny I paid and I wouldn't hesitate to order again. Thank you!

17 June 2021
Rated 2 out of 5 stars
Outdoorsiness.com logo

Reply from Outdoorsiness.com

We know delays can be frustrating! We always do our best to accurate estimate lead times and do so on our product pages as well as email confirmations. We are grateful for your business and happy you received your pool equipment with lots of summer left! Feel free to reach out to us if you have any questions: Sales@outdoorsiness.com

Rated 4 out of 5 stars

I gave you four stars every time I…

I gave you four stars every time I emailed you you responded in a very responsible time even though I did not get what I ordered I don't think it was y'all's fault y'all refunded my money when I ask for it so I have no complaints thank you and have a blessed day Steven B

4 June 2021
Outdoorsiness.com logo

Reply from Outdoorsiness.com

We are truly sorry for the manufacturers delays; it's been an unprecedented year in supply chain demands, to say the least! We wish you only the best with your future projects and hope we can be of assistance in the future.

Rated 5 out of 5 stars

5' log swing

I ordered the 5' log swing. The item came in the expected timeframe and was fairly easy to assemble. I was able to put it together by myself with no help. The swing is beautiful but more important extremely comfortable! The seat is beautifully contoured and fits 3 adults comfortably. I can't say enough about the craftsmanship as well as the excellent customer service. I hardly by any larger ticket items without reading several reviews. This company came highly recommended by many, and now myself included.

25 May 2021

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