OUTLAWS. Amsterdam Reviews 2,754

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 876 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, unique designs, and comfortable fit, often noting that items exceed expectations and feel substantial. The delivery service is frequently described as smooth and efficient, with many appreciating the careful packaging. People also highlight the positive interactions with customer service, commending their helpfulness and responsiveness in resolving issues. However, some customers reported dissatisfaction with delivery times, mentioning significant delays and issues with courier services. A few other people also felt that the sizing of rings was inaccurate compared to the provided charts, leading to discomfort or the need for returns. There were also occasional mentions of receiving items that appeared damaged or not as advertised, and some found the return process to be costly.

What people talk about most

Product

Consumers express high satisfaction with the product quality. Many reviewers praise the perfect fit,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent craftsmanship, noting... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the fast delivery, with... See more

Order

Reviewers mention positive feedback about their orders. Many customers express satisfaction with the ordering... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These rings absolutely exceeded my expectations. The quality feels fantastic right out of the box, solid, comfortable, and really well made. The details and finish look even better in person, and th... See more

Company replied

Rated 5 out of 5 stars

I have been disillusioned lately ordering on-line from various companies,with items being sub-standard and mis represented in ads. How refreshing to get a well made piece of quality jewelry, impecabl... See more

Company replied

Rated 5 out of 5 stars

My wife bought me the Anker skull necklace for my birthday,I am very pleased and I shall proudly wear this. The craftsmanship that has gone into this is amazing and I shall definitely be buying more... See more

Company replied

Rated 5 out of 5 stars

Ive bought a fair bit from Outlaw Amsterdamn rings and necklaces. Absolutely love the peices. Wouldn't go anywhere else now for these sorts of peices. Delivery is decent to the UK, customer se... See more

Company replied


Company details

  1. Jewellery shop

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Problem with shipped handled perfectly

I placed my order and got the confirmation email. It said 4-9 days shipping, and that they would let me know when my order shipped out.
I never got any other emails, so 8 days after I placed the order, I reached out to their customer support.
I got a quick reply saying that my order had indeed shipped out, and they also included a tracking link.
There must’ve just been a bug in their system, and that’s why I didn’t get any of the usual update emails, but the problem was handled perfectly!!
Very excited to receive my order - I ordered a few years ago as well, and I still wear those rings daily:)) They’re amazing - beautiful and lasts FOREVER! And the pricing is totally reasonable! Would definitely order again.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

I bought the free bird ring

I bought the free bird ring, the site is easy to navigate around, many choices of styles to suit any would be client.

I received my purchase in good time., and received updates too boot on the delivery.

The free bird (raven ring) is a personal choice to me, I was 13 yrs old and I had what I can only call a one in million experience with this absolutely stunning bird, and from that day to present day, the Raven is what I call my spiritual animal...and this ring is a reminder for me of that day.

Love the ring, 5 star service throughout will be visiting the site again soon.

And nearly forgot, I also received a neat little ring sizer, so you can pick the correct size, so what ya waiting for, go visit the site pick a piece and enjoy.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Great all round service

When ordering and paying, I instantly got updates on what was happening with my items. I got updates on the delivery. When I got my items the packaging was great! You can tell they put just as much into presenting the item as they do to the items themselves. The items were great aswell, definitely worth a browse and possibly a purchase!
When I have been in touch with the team. They have been amazing. They were so polite and friendly. I was in contact with a lovely person called Joy. It just makes the experience a little more enjoyable

18 May 2026
Unprompted review
Rated 5 out of 5 stars

I discovered Outlaws on Instagram

I discovered Outlaws on Instagram. I liked the style of the jewels but also the artistic nature of the pictures. I bought a neckless with a cross then a few rings. First they look in reality as nice as on Instagram. Second, quality is there, either with stainless or silver items. No disappointment ! Third, delivery is great : quick, reliable and with a good follow up and information. I admit that I overlooked the many messages I received after my purchases which spoke about a community. Then the sliver ring handmade I ordered was slightly smaller than the size expected. I contacted the customer service. I was thrilled by the approach, the care and the empathy. It was really a personalised approach caring for my problem, interacting constantly with me. It was so great that I mentioned it as exceptional after sales service around me. The problem is not yet solved but the way forward is promising. What I learned from it ? It is more than a product and marketing, it is a rewarding experience. Customer care is a great experience. Finally I feel what being part of a community means. What an experience, crew !

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Outlaws… amazing

Hi , I’m client of Outlaws long time ago , I had maybe 6 or 7 rings, one is best than another, literally I bought 2 pieces Ang got one free , I didn’t expect that, was actually good surprise and I saw the other, not only this I can choose the gift, so! No words can describe my happiness! I really like the 3 piece, really amazing and good looking and quality as before, so fellas I really recognize everyone to order at least once, and u see , you comes back as client again . Best regards Leandro Mattei

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer and my necklace was…

Excellent customer service and my necklace was exactly as pictured! Will definitely be ordering some more. 🤘🏻

11 May 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Honored to hear that our customer service team took care of you and that your necklace arrived looking exactly as sharp as the pictures.

We work hard to ensure the real thing matches the imagery perfectly, so knowing the details hit the mark and that you are already planning your next order is incredible feedback for the crew.

Rated 5 out of 5 stars

Great stuf for a great price

Great stuf for a great price

15 May 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Honored to hear that your new gear arrived and delivered great quality for a great price.

We push hard to ensure that solid craftsmanship and unique designs remain accessible, so knowing you found excellent value in your purchase is a massive win for the crew.

Rated 5 out of 5 stars

Best Experience

These rings absolutely exceeded my expectations. The quality feels fantastic right out of the box, solid, comfortable, and really well made. The details and finish look even better in person, and they have a great weight to them without feeling bulky.

The fit was perfect, which is always a huge relief when ordering anything online. I’ve been wearing them constantly since they arrived and I genuinely love the look and style of each one. The packaging was great too, even the bag they came in is good. Extremely happy with this purchase and would absolutely buy from them again. Highly recommend.

22 May 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Honored to hear that your new rings absolutely exceeded your expectations straight out of the box.

We push hard to create jewelry with a solid weight, comfortable fit, and fine details that truly stand out in person, so knowing every single piece hits the mark for you means everything to the crew. Hearing that the fit is perfect and that even the packaging and bag delivered a great experience is the ultimate win for us.

Enjoy wearing them constantly, and we look forward to having you back for more gear down the road.

Rated 5 out of 5 stars

Tentacle ring

Fantastic seller really pleased with my ring. Fantastic quality and fits perfectly

22 May 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Honored to hear that your ring arrived fitting perfectly and that you are pleased with the quality.

Ensuring a true fit and solid craftsmanship are two things we focus on with every single piece, so knowing everything came together exactly right for you is the best news for the crew.

Rated 5 out of 5 stars

I wanted to change a ring and the were…

I wanted to change a ring and the were so helpfull and the conversation was so clear that I could change my ring easily greetings

21 May 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Honored to hear that our team made your ring exchange smooth and straightforward.

We believe that clear communication and effortless service are just as important as the quality of the jewelry itself, so knowing you felt fully supported is exactly what we aim for. Enjoy the new piece once it arrives.

Rated 5 out of 5 stars

True outlaw spirit

I reached out to them on a limb for a collaboration and they responded immediately. Nicest people to do business with. I’m definitely recommending them everywhere!

22 May 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Honored to hear that your outreach turned into such a positive experience and that our quick response set the right tone.

We always respect when people take a chance and reach out to collaborate, so knowing that the team made the process smooth and welcoming means everything to the crew. We are stoked to have your recommendation.

Rated 5 out of 5 stars

Well crafted piece of jewelry.

Ring looked as nice in person as it did in the picture, really well crafred. Very happy with this piece. Fast delivery too, thank you. 😁😁

25 April 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Honored to hear that your ring arrived looking just as sharp as it did in the photos and that you are happy with the craftsmanship.

We work hard to ensure the real thing matches the imagery perfectly, so knowing the details and the fast delivery hit the mark for you is exactly what the crew aims for. Enjoy wearing the new piece.

Rated 5 out of 5 stars

My wife bought me the Anker skull…

My wife bought me the Anker skull necklace for my birthday,I am very pleased and I shall proudly wear this.
The craftsmanship that has gone into this is amazing and I shall definitely be buying more items from Outlaw Amsterdam.I would highly recommend buying from this company.I did have to wait about a week but the wait was well worth it.

20 May 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Honored to hear that your new Anker skull necklace arrived as a great birthday gift and that you are proud to wear it.

We put a lot of dedication into the intricate craftsmanship of our designs, so knowing the detail stands out to you is awesome feedback for the crew. We appreciate your patience with the week-long delivery, and hearing that the final piece was well worth the wait makes it all worthwhile.

We look forward to welcoming you back for your next piece and appreciate the high recommendation.

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