OUTLAWS. Amsterdam Reviews 

3,053
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the jewelry, noting that items often exceed expectations and look even better in person. The delivery service is frequently highlighted for being super quick and efficient, with many appreciating the careful packaging. Reviewers also commend the outstanding customer service, citing fast responses and helpful resolutions to any issues. However, some customers mentioned issues with sizing, finding rings or bracelets to be too small or not fitting consistently despite ordering the same size. A few people also experienced slow delivery times or problems with couriers, leading to delays or misdelivered packages.

What people talk about most

Product

People report positive experiences with product, consistently praising the fantastic quality, solid... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as fantastic, well-made,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and quick shipping... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the quick dispatch and delivery of... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting its speed, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

absolutely love this ring! The quality exceeded my expectations, and it looks even better in person than in the photos. It’s well made, comfortable to wear, and has a unique style that really stands... See more

Company replied

Rated 5 out of 5 stars

Amazing team in investigating my lost peice in transit, totally respectable and understandable. Swift responses and was great at what they do. Couldn't fault this company. Always true and faithful ✨️... See more

Company replied

Rated 5 out of 5 stars

the experience with outlaws was brilliant. not only were they super friendly throughout (thank you Joanna and Jack) but they gave me a 30% discount on my purchase. the jewellery i got was great qualit... See more

Company replied

Rated 5 out of 5 stars

I LOVE my piece, I got 2 of the Together Forever for me & my fiance, he hasn't seen them yet we go on vacation soon and I plan to give it to him then. I also got Ancient 13 ring for my brother as a fa... See more

Company replied


Company details

  1. Jewellery shop

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(3,053)

1,290 reviews in the last 12 months

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Rated 5 out of 5 stars

A fantastic experience buying from…

A fantastic experience buying from Outlaws a superb quality products backed up by a fantastic service and fast delivery service. Brilliant!!!

24 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Raj,

Thank you for sharing your experience with us.

Knowing everything came together, from the quality of the pieces to the service and speedy delivery, is exactly what we strive for every day.

We appreciate your support and hope to see you back for another piece soon.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

The jewelry is well made with attention…

The jewelry is well made with attention to detail . People who see them know that it’s St Michael. Communication with the Team regarding shipping details was extremely responsive and transparent and honest . A pleasure to do business with .

6 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Michael,

Reviews like yours make all the hard work worthwhile.

It's great to hear you noticed the attention to detail and that the St. Michael design is instantly recognizable. We're also really pleased our team was able to keep you informed every step of the way.

Thanks for putting your trust in Outlaws.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Very nice necklace

Very nice necklace. Good quality and wearing nicely. Lots of compliments. I was skeptical at first but it is not turning my neck green. Well worth it. Great service

6 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Glenn,

Great to hear your first impression turned into such a positive experience.

We're really glad the necklace has lived up to your expectations and that you're getting plenty of compliments wearing it. Hearing that you're happy with the quality and the service means a lot to us.

Enjoy wearing it, and we appreciate your support.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

absolutely love this ring

absolutely love this ring! The quality exceeded my expectations, and it looks even better in person than in the photos. It’s well made, comfortable to wear, and has a unique style that really stands out. , and the ring arrived beautifully packaged. I’m very happy with my purchase and would definitely recommend Outlaws to anyone looking for a quality piece of jewellery.

6 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Luciana,

Knowing the ring exceeded your expectations and looked even better in person is exactly what we hope for. We're also really happy to hear you noticed the craftsmanship and that it arrived beautifully presented.

Thank you for recommending Outlaws. Enjoy wearing it, and we hope to welcome you back for another piece soon.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

All 5 rings are great

All 5 rings are great - solid, attractive and stand out from the crowd. The addition of the measuring tape will be handy for future orders too!

6 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Wayne,

Thanks so much for the awesome review, brother.

Really glad to hear you're happy with all five rings. It's great to know the ring sizer will come in handy for future additions to the collection too.

Wear them well, and thanks for being part of the crew.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Great items for sale with top quality…

Great items for sale with top quality products. Nice and solid with products like st Michael rings etc.
Highly recommended. On time delivery ans good customer service. 5 ***** from me

9 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that you love the solid, premium build of the St. Michael ring is an incredible win for the crew.

We pour a lot of energy into making sure every piece feels substantial and stands out, so knowing we hit the mark with both the gear and prompt delivery means everything to the team.

Enjoy rocking your pieces.

Rated 4 out of 5 stars

Great Quality, Useless follow up

The first item I ordered was a crucifix, the quality is extremely good, I've ordered a St Michael's ring too, and see myself building quite a collection... However!
Both these orders stipulated two day delivery, the first took 8 days, the second has been more than a week, and still not left the courier warehouse.
This Company use EVRI couriers, and there's always something with them, late, Mis-delivered, lost, whatever.
I just got an email from Outlaws saying "Evri has hit a bump in the road and we need YOU to follow up with them" Me?? Really?!
You employ the couriers Mr Amsterdam, that's your job.
If they even offered an option like, Free Delivery - Evri
Tracked and signed - Royal Mail, with the option for the customer to pay the postage. Rather that tha Evri!!
Plus, you contact Outlaws from their Contact us bit on their site, they just ignore you, I've written twice now, no response!
The 4 stars is for the quality of the gear, 0 stars for follow up, customer service and ensuring your customers stay sane.
Marc C

5 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Marc,

Thank you for the candid feedback and for recognizing the quality of the crucifix. It is incredibly frustrating to deal with shipping delays, and the situation with Evri falls short of the standard expected.

The responsibility for delivery sits firmly with the company, and expecting a customer to clear up a courier issue is not acceptable. The feedback regarding an alternative shipping option like Royal Mail is a valid solution that will be brought directly to management to give customers better control over their deliveries.

Additionally, the lack of response from the contact form is being investigated immediately to ensure messages are no longer missed.

Rated 5 out of 5 stars

I LOVE my piece

I LOVE my piece, I got 2 of the Together Forever for me & my fiance, he hasn't seen them yet we go on vacation soon and I plan to give it to him then. I also got Ancient 13 ring for my brother as a father's day gift which he loves he wears it all the time now. Very happy 😊 every item is beautifully made. Will continue to grow my collection.

17 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

J&jtreasures,

Hearing that your brother loves his Ancient 13 ring and wears it constantly is an incredible win for the crew.

We put everything into crafting beautiful, meaningful pieces, so we are absolutely honored to be a part of your Father's Day gifting and your upcoming vacation surprise with the Together Forever pieces. Have an amazing time celebrating with your fiancé.

We look forward to helping you grow your collection.

Rated 5 out of 5 stars

Always get my jewelery from outlaws

Always get my jewelery from outlaws. Great quality and excellent value for money love this place

1 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Lisa,

Having you consistently choose us for your jewelry collection is the ultimate compliment for the crew.

We put everything into maintaining premium quality and real value, so knowing you love the gear and keep coming back means the world to the team.

Rated 1 out of 5 stars

Rubbish

The bracelet was way too small ( child sized not expected quality and the ad didnt offer any sizing options.Cost me £16 to return and still no refund !!!!

20 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Bob,

I'm genuinely sorry you're feeling this way, brother.

I've just checked your return myself, and I can see why the refund hasn't been completed yet. I've sent you an update directly explaining exactly what's holding things up.

As soon as your return reaches our warehouse, we'll get it processed as quickly as possible.

We'll stay on it with you until everything is sorted.

Outlaws Amsterdam

Rated 5 out of 5 stars

Wired

Another review of this excellent piece of wrist jewellery, great quality well worth it & highly recommended

4 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that you took the time to drop another review for your piece is a massive win for the crew.

We pour a lot of energy into delivering premium quality that justifies every bit of your investment, so knowing it earned your high recommendation means everything to the team.

Enjoy rocking your wristwear.

Rated 5 out of 5 stars

Perfect

Every aspect of the transaction was perfect and the pieces are fantastic.

16 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that every single part of your experience went seamlessly and that you love your new gear is a massive win for the crew.

We pour a lot of energy into perfecting the full process, so knowing we hit the mark completely means everything to the team.

Enjoy rocking your pieces.

Rated 5 out of 5 stars

Great products

Great products, got about 10 rings, 1 chain and 2 wristbands. Always quick delivery. Always good quality. Boxes are nice too.

2 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Having you build out such an epic collection with us is the ultimate compliment for the crew. We put everything into maintaining that premium standard across the board, so your continued trust means the world.

Rated 5 out of 5 stars

Love my pieces

Love my pieces, look and feel great when wearing them and was quick delivery 🤙🏻 10/10 would recommend and will be buying again

27 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that your pieces look and feel great when wearing them, combined with quick delivery, is a massive win for the crew.

We pour a lot of energy into making sure the gear stands out and arrives fast, so knowing you are already planning your next purchase means everything to the team.

Enjoy rocking your pieces.

Rated 5 out of 5 stars

OUTLAWS create amazing jewellery…

OUTLAWS create amazing jewellery pieces. That great in-fact , I have ordered twice from them. I now having a lovely collection of rings.
The service I received was impeccable.
I did have an issue with one order being misplaced (the couriers fault not theirs) and they went above and beyond to get the issue resolved. I cannot fault these guys. 10/10

3 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that you've already ordered twice and built up a lovely collection of rings is a massive win for the crew.

We pour a lot of energy into crafting distinct pieces and stepping up when shipping issues happen, so knowing the team went above and beyond to sort out that courier mistake means everything to us.

We really appreciate you taking the time to share a 10/10 review.

Rated 5 out of 5 stars

Good

Good. Very good.

4 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that everything went very well is a massive win for the crew.

We pour a lot of energy into keeping the entire experience seamless, so knowing we hit the mark perfectly means everything to the team.

Rated 5 out of 5 stars

They responded fairly quickly made sure…

They responded fairly quickly made sure I wasn’t worried about anything and overall got it done and presented me with the available options so I’m thankful to how quickly it got settled

3 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that our team resolved everything quickly, kept your mind at ease, and clearly laid out your options is a massive win for the crew.

We pour a lot of energy into keeping our support fast and stress-free, so knowing you felt taken care of and thankful for the quick settlement means everything to the team.

Rated 5 out of 5 stars

Great shop beautiful jewelry

Great shop. Really beautiful jewelry. Good quality. They're very helpful with questions, returns, or exchanges. But above all, they have cool jewelry that you can be proud to wear.

3 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that the beautiful jewelry, solid quality, and dedicated support for questions or returns hit the mark completely is a massive win for the crew.

We pour a lot of energy into crafting distinct pieces that stand out, so knowing you feel proud to wear our gear means everything to the team.

Enjoy rocking your pieces.

Rated 5 out of 5 stars

Exceptional craftsmanship backed by one of a kind customer care and service

Exceptional craftsmanship backed by customer service that's just as impressive.

I was initially drawn to this company for their unique, rugged, aged designs. Seeing their strong support for the veteran community made the decision even easier.

Ordering was simple, and shipping updates were great. Unfortunately, the carrier marked my package as delivered when it hadn't arrived. I expected to wait days for a response, but the team replied immediately and got to work. This wasn't lip service—they stayed in touch, provided updates, and remained committed until the issue was completely resolved.

When my order arrived, the quality exceeded my expectations. Outstanding craftsmanship, premium materials, and designs you won't find everywhere else. Combined with fair prices, veteran support, and truly exceptional customer service, they've earned a loyal customer. I'll gladly recommend them to family, friends, and fellow veterans.

26 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that the outstanding craftsmanship, fair pricing, and real-time support during that carrier issue completely hit the mark is a massive win for the crew.

We pour a lot of energy into standing firmly behind our word and delivering unique, rugged gear, so knowing our commitment to the veteran community and responsive service earned your loyalty means everything to the team.

We are incredibly honored to have your support and your recommendations to family, friends, and fellow veterans.

Rated 4 out of 5 stars

Received message from a recent…

Received message from a recent return/exchange request and still waiting on actual return materials.

1 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that you are still waiting on your return materials after receiving our initial message is something we want to get sorted out for you quickly.

We pour a lot of energy into keeping our support responsive, so we apologize for any delay in getting the physical labels or instructions into your hands.

Please reach out to our team with your order number, and we will double-check the status and get everything resent to you immediately.

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