Amazing team in investigating my lost peice in transit, totally respectable and understandable. Swift responses and was great at what they do. Couldn't fault this company. Always true and faithful ✨️... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great purchasing experience through these legends. The emails and banter back and forth. They live thier roles. Website is well designed and the goods themselves are top notch, there's no difference b... See more
Company replied
The service was fantastic, the pieces were very good overall. The larger ring was a little tight but when ordering online size can always be a bit of a gamble. The smaller ring was perfect as was the... See more
Company replied
the experience with outlaws was brilliant. not only were they super friendly throughout (thank you Joanna and Jack) but they gave me a 30% discount on my purchase. the jewellery i got was great qualit... See more
Company replied
Company details
Information provided by various external sources
OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”
Contact info
Amsterdam, Netherlands
- info@outlaws.amsterdam
- outlaws.amsterdam
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wow!
Wow! My husband received and unexpected gift and we reached out to the team to identify the sender. Their repo se time was amazing, 2 minutes for a real response! We identified who sent it quickly it then the follow up was also timely and ‘real’…no bots here! Well done. Customer service is amazing and I won’t hesitate to place orders with Outlaw!
1 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that our team jumped in within two minutes with a real, human response to help you solve the mystery gift is a massive win for the crew.
We absolutely refuse to hide behind bots, so knowing our speed and personal touch gave you an amazing customer service experience means everything to the team.
Welcome to the family, and we look forward to helping you with your own orders whenever you are ready.
Reply from OUTLAWS. Amsterdam
Hearing that you love your new ring and your delivery arrived fast is a solid win for the crew.
We pour a lot of energy into crafting distinct pieces and getting them to your door quickly, so knowing the experience delivered for you means everything to the team.
Enjoy rocking your new piece.
Reply from OUTLAWS. Amsterdam
Hearing that our service and communication hit the mark perfectly is a solid win for the crew.
We pour a lot of energy into keeping everything clear, fast, and helpful from start to finish, so knowing the experience delivered for you means everything to the team.
Simply awesome!
The product is even better than the picture. The communication from the company itself is stellar. I would buy from them again and highly recommend Outlaws Amsterdam!
26 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that your new piece looks even better in person and that our communication hit the mark is a solid win for the crew.
We pour a lot of energy into keeping you clearly informed and crafting distinct designs that stand out, so knowing the experience earned your stellar recommendation means everything to the team.
See you again soon for your next piece.
The quality of these pieces are…exceptional
The quality of these pieces are exceptional. I’ve had some of my rings for over 4 years, and they’re holding up like brand new. I highly recommend!!
1 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that your rings have held up like brand new for over four years is a massive win for the crew.
We pour a lot of energy into crafting durable, premium pieces built to stand the test of time, so knowing our quality has delivered for you over the long haul means everything to the team.
Thank you for the stellar recommendation and the long-term support.
Crossbones ring
I ordered a skull ring (crossbones), and I couldn't be happier with it! The quality is incredible for the price, and it exceeded my expectations. I also loved the overall presentation of the package—it was beautifully packed and showed great attention to detail. Without a doubt, this has been the best online shopping experience I've ever had. I'll definitely be ordering again!
17 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that your new skull ring exceeded expectations and delivered the best online shopping experience you have ever had is a massive win for the crew.
We pour a lot of energy into crafting high-quality pieces and perfecting the unboxing experience, so knowing that the attention to detail and presentation hit the mark perfectly means everything to the team.
See you again soon for your next piece.
Great piece
Great piece - Looks Even better than on the pictures. Unfortunately the delivery is not so fantastic. Took its time and was not delivered to my home, but to a pick up point of the forwarder….
1 July 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you love the look of your new piece is a great win for the crew.
However, the shipping delay and unexpected drop-off location are definitely frustrating. We want every delivery to be seamless right to your front door, and we will address this with our couriers to ensure better service moving forward.
Enjoy rocking your new gear.
I had to contact you as the delivery…
I had to contact you as the delivery was running a couple of days late and you guys were so helpful and very quick to reply. It’s been an absolute pleasure dealing with you and I will definitely purchase again. Thank you
4 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that our team stepped up with fast, helpful communication when your delivery ran a bit late is a solid win for the crew.
We always want things to arrive right on schedule, but when delays happen, we make sure to have your back immediately. Knowing the experience left a great impression and earned your repeat business means everything to the team.
See you again soon for your next piece.
Love the narrative that comes along…
Love the narrative that comes along with your orders, haven't received mine yet, it's a gift for my boy, so far the interactions, order process, ease of use of the website has been great and I can see me ordering for him again from here, excited for my delivery 😊
26 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that our brand's vibe resonated with you and that your experience from start to finish has been seamless is a solid win for the crew.
We pour a lot of energy into building a meaningful experience around our pieces, so your feedback means everything to the team. We hope the upcoming arrival makes a phenomenal gift.
Farao ring
I'd been getting ads for OUTLAWS Amsterdam for a while, and I'm glad I finally decided to order. The whole ordering process was super easy, shipping was smooth, and everything showed up exactly as expected.
I ended up getting the Farao ring, and it's awesome. It looks just as good in person as it did in the photos, and you can tell it's really well made. It is lighter than expected but fits perfectly, and I've already gotten a few compliments on it.
I'm really happy with my purchase. If you've been seeing their ads and are wondering if they're worth it, I'd say go for it. I'm definitely happy I did.
14 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you finally jumped on our ads and are completely happy with your new Farao ring is a solid win for the crew.
We work hard to make sure our online photos match the real deal, so knowing the details hit the mark, fit perfectly, and are already catching compliments means everything to the team.
Enjoy rocking your new piece, and thank you for the awesome recommendation to anyone else on the fence.
Outlaws
Seen this company on Facebook and Instagram and loved the designs of some of the jewellery, so decided to treat myself to 3 rings and a chain, the site was really easy to use. They were ordered the Sunday night and took a week to arrive. The wait was definitely worth it! Good communication on how the shipment was progressing, when they arrived i was surprised at how good a quality these items were for the price I absolutely love my items. Going to order more in the future if anything catches my eye. If your humming and haying about making the purchase 100% recommend you do as you won't be disappointed.
25 May 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you decided to treat yourself to three rings and a chain after seeing us on social media, and that the wait was 100% worth it, is a solid win for the crew.
We pour a lot of energy into keeping communication clear during shipping and delivering premium quality for the price, so knowing your new pieces exceeded expectations means everything to the team.
See you again soon whenever something else catches your eye, and thank you for the stellar recommendation.
Quality is on point
Quality is on point, great selection of jewelry. Loved all the pieces I purchased and will definitely be buying more in the future
1 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you loved all your pieces, appreciated the selection, and plan to buy more in the future is a solid win for the crew.
We pour a lot of energy into crafting distinct pieces that deliver on every front, so knowing our quality hit the mark means everything to the team.
See you again soon for your next piece.
Loved this product so much I bought a…
Loved this product so much I bought a different type to go with. Great coms and quick delivery. Both pieces are really well made
24 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Mark,
There's no better compliment than enjoying your first piece so much that you came back for another. We're also glad to hear the communication, quick delivery, and craftsmanship all lived up to expectations.
Thanks for your support. Enjoy both pieces, and we'll be here when you're ready to grow the collection.
My favorite jewelry company
Outlaws Amsterdam is my go to site for all my jewelry. Their products are built tough. I wear their gear every day and receive a lot of compliments on all the pieces I’ve bought from them. But what really keeps me coming back is the customer service. This company truly cares about their customers and our experience with them. They’ve been more than willing to work with me on multiple occasions and I am extremely grateful for it. I’ll always recommend these guys. I’ve had such a great experience with them and have nothing but good things to say, great products, and even better people!
29 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Michael,
It's hard to put into words how much a review like this means to us.
Knowing our pieces have become part of your everyday life is incredible, but hearing that our customer support is what keeps you coming back is the biggest compliment we could ask for. We always aim to treat people the way we'd want to be treated, so it's great to know that's been your experience.
Thank you for your continued trust, your recommendations, and your support over the years. We're proud to have you riding with the Outlaws crew.
I got three pieces for my first order
I got three pieces for my first order. They fit as expected and nice heavy pieces. Wear them every day
12 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Micah,
Seeing this kind of feedback makes all the hard work worthwhile.
Starting with three pieces and hearing they've become part of your everyday carry is exactly what we love to hear. Heavy, comfortable, and built to be worn day in and day out.
Thanks for trusting us with your first order. Here's to adding a few more pieces to the collection down the road.
a delivery eta would help to improve…
a delivery eta would help to improve the experience.
30 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Nurul,
Thanks for taking the time to leave a review, brother 👊
And that's fair feedback.
We do share our delivery estimates on the website before checkout, and you'll also receive tracking details as soon as your order ships. If you didn't receive either of those, I'd genuinely like to know what went wrong.
Feel free to reach out to us directly and I'll happily look into it from my side.
Appreciate the feedback, brother. It helps us keep improving ⚔️
Sam
Awesome company
Awesome company, speedy delivery, will be definitely using again big love to the outlaws
29 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Nw Business,
We're glad everything arrived quickly and that you had such a positive experience with us. Hearing you'll be back for more is the kind of compliment we never take for granted.
Big love right back to you. Enjoy your gear, and we'll see you again when you're ready for the next piece.
The Captains ring
The Captains ring I purchased in black is amazing. It’s definitely a conversation starter. I love it. Will be buying more because I wear it all the time and it gets dull so I need to keep a fresh one on deck. OUTLAWS keep making good shit. Thinking about getting a motorcycle like my homeboy and starting a bike club soon. We will need leathers eventually. Thanks again
3 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Jason,
We’re stoked to hear the Captain’s Ring is catching attention and getting people talking, that’s exactly what it was made for.
It means a lot to know you’re already thinking about your next pieces. Keep wearing it with pride, and if that bike club takes off, we’d love to see it.
Thanks for your support and for riding with the Outlaws crew.
I spoke to your customer service team
I spoke to your customer service team
And They were very professional and
Resolved my question quickly
Thanks
Frank
29 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Frank,
We're happy to hear our support team was able to assist you and resolve everything smoothly.
We appreciate you sharing your experience.
Reply from OUTLAWS. Amsterdam
Riches,
There's nothing better than wearing a piece that turns heads and starts conversations.
Thanks for taking the time to leave a review, and welcome to the Outlaws crew.
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