oVertone Color Reviews 

14,745
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 163 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the products for leaving their hair soft, shiny, and healthy, often resulting in vibrant, rich colors that receive compliments. Many also find the application process and ordering experience to be easy and straightforward. Conversely, a small portion of people felt dissatisfied with order fulfillment, citing missing items, incomplete deliveries, lost packages, and slow shipping times. Some reviewers also noted product inconsistencies, including formula changes, unexpected color outcomes, quick fading, and issues with texture or staining.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing excitement to try it but... See more

Quality

Customers had ambiguous experiences with quality, with many expressing satisfaction, praising the products... See more

Order

Reviewers mention negative feedback about order fulfillment, with many customers reporting not receiving... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the product's ease of use and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting prompt service and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love using titanium overtone. I am in the process of growing out my grays. With that comes nasty brassy strands. With the titanium it transforms the dry washed out look, leaving the silver vibran... See more

Rated 4 out of 5 stars

Very good product but very very pigmented! I had blue hair for 5 years and I used the blue depositing mask for years to maintain my color, you just need to wear gloves when applying or it can tint you... See more

Rated 3 out of 5 stars

The dye didn't work for me, it was more dull brown than red and just darkened hair. The consistency is also difficult to apply. What really could be improved is actual instructions instead of a few st... See more

Rated 3 out of 5 stars

I am getting compliments. However, the color fades very quickly into various shades of pink. It looks great for about one or two days (the actual mask, not the conditioner). I wish you could create a... See more


Company details

  1. Hair product shop

Written by the company

Semi-permanent pigmented conditioners & nourishing hair care products. oVertone offers a hair-healthy alternative to hair dye and simple in-shower solutions for color maintenance. 100% vegan & cruelty-free.


Contact info

3.7

Average

TrustScore 3.5 out of 5

15k reviews

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3.7

All reviews

(14,745)

163 reviews in the last 12 months

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Rated 3 out of 5 stars

Eh, it's okay.

A solid 3-star experience. I used overtone's Black Velvet depositing treatment mask on and off for about a year. I noticed in late 2024, early 2025, the formula changed and it's way less pigmented than it was which is disappointing. It works for fun semi-permanent color, but for lasting color, look elsewhere. It does condition well and does actually have a moisture-rich formula. It smells of chemicals and if you have a sensitive scalp, definitely do a strand test before using. Also it has terrible gray/white hair coverage. I think it's only function is really for vibrant colors you want to wear for like 2-3 weeks. Although, I haven't tried it on freshly bleached hair so it may last longer depending on the hair color base/wash schedule, not sure. Way too expensive for the sizes. Like c'mon, less pigment, smaller tubs, more money? We know the economy's trash but like have your consumer in mind. We all want good products that can go the distance in terms of bang for our buck. Speaking of, a tub is only enough for 1 round of dye for like a lob/bob hair length, if you have longer hair, you'll need to buy 2 or 3, maybe even 4 depending on how long/how pigmented you want to keep it.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Cherry chestnut turns gray hair purple

I have used Overtone colors a lot. I like the various shades of silver to give my grey hair life and shininess. I’ve used purple to support my Baltimore Ravens. I just tried the cherry chestnut, hoping it would turn my greys into a shiny brown with cherry highlights. It didn’t. My hair came our purple! Just a warning to other silver vixens that this color on grey hair will result in purple.

1 June 2025
Unprompted review
Rated 4 out of 5 stars

Changed formula and shipping problems

I've been shopping with Overtone for a couple years now, and they've been my go-to for keeping my color vibrant between visits to my stylist, and first to recommend to friends.

However, this recent order had a couple problems:

- First off, the majority of the items that I initially ordered did not get shipped, resulting in me only receiving 1 of 6 items that had been ordered. I reached out to customer service and they were extremely quick to remedy this and sent me the missing items immediately. Excellent customer service, I am satisfied with this side of the transaction, minus the delays in receiving my product while it was resolved.

- Secondly, and this is the big one for me: it appears the formula for the coloring conditioner has been changed. I used to order the "Extreme Blue" color, which has since been replaced with "Cosmic Cobalt". No big deal, I thought, its just a name change, so long as its the same product its fine! However, I discovered upon opening the bottle of conditioner, that more had been changed to the formula: It now contains large amounts of menthol! This is stated nowhere on the product, not even the usual buzzwords that hygiene products typically use to indicate menthol ("cooling", "soothing", etc). Just an extremely vague warning that it "could contain irritants, test on a small area before using".

As I recall, there used to be very small amounts of menthol in it before, but only enough for a vague aroma and not much more than that. This new formula, however is *packed* with the stuff, and as the pungent smell assaulted my nose I realized I was in trouble. You see, I'm allergic to menthol. Trace amounts are not a problem for me, its a mild irritant in those kinds of quantities at best, makes my skin red and itch a little bit and could be mitigated by taking allergy medication prior to using it, but the amount present in the new formula left my entire scalp in hives, as menthol quickly absorbs into the skin and lingers even with extensive rinsing.

Now, I realize this is partially on me, the label *does* say to test a small spot before using due to the possibility of irritants, but I had been using this product for a couple *years* without issue, and am *very* unhappy to discover that I now have to take the time to experiment with other brands.

TLDR: if menthol is a concern to you, this product may not be for you.

29 April 2025
Rated 5 out of 5 stars

I haven't used the color I just…

I haven't used the color I just received yet, but I have used different ones over the years, and I love that it freshens my color and I look like I just went to the salon. I have hot pink hair, and it is a great product!

29 April 2025
Rated 5 out of 5 stars

Love this product

Love this product! The color is rich, it fades at just the right pace so I have some control over how purple I am, and the product is affordable and gets to me quickly.

1 May 2025
Rated 5 out of 5 stars

You guys are great

You guys are great! I've been buying Overtone for a decade? And I have never been disappointed. Further, I regularly buy samples to give to friends and family, who ultimately wind up becoming loyal customers themselves.

I appreciate everything y'all do.

5 April 2025

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