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Oxford Prestige Reviews 11

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TrustScore 4 out of 5

3.8

Car dealer
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Company details

  1. Car dealer
  2. Car service
  3. Used car dealer

Written by the company

Oxford Prestige is a family run car dealership in Oxford. Providing premium vehicles for the used market. We specialise in luxury, 4x4, executive and sports cars. We have 30 years combined experience within the trade and pride ourselves in providing first class customer service and the best specification used cars. We also have an extensive network of main dealers we work with to access of premium stock, all vehicles sold with warranty, finance options, delivery across the UK. We also buy cars directly from the public and provide free valuations and appraisals.

Contact info

3.8

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Absolute pleasure to find the gem that…

Absolute pleasure to find the gem that is Oxford prestige. From the start to finish I found jaf and his team to be friendly, professional and attentive: From the moment I stepped foot into there show I felt i was treated with value and respect and not just another customer.

I can’t thank them enough for their service and the vehicle they supplied me. A totally refreshing experience and definitely won a customer for life.

18 April 2026
Unprompted review
Rated 2 out of 5 stars

Bad experience

Good initial communication but very slow providing a video of the car. It looked as described so agreed a £500 deposit and viewing the following day (5hr round trip) on agreement that my deposit would be refunded in full if not happy and the car was not as described. It wasn’t, needed at least £1000 to make it right. Obviously didn’t buy it but Jaf refused to pay my full deposit back and got just £250. I’d personally avoid at all costs as he’s not true to his word.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service and really pleased with…

Great service and really pleased with my new car. Highly recommended.

16 June 2025
Unprompted review
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Reply from Oxford Prestige

Thank you for the great feedback! We're so pleased to hear that you found the process smooth and transparent — that’s exactly what we aim for. Enjoy your new car, and we’d be delighted to welcome you back in the future!

Rated 5 out of 5 stars

5 Star

Went to go and look at an audi s3, the car wqs in outstanding condition and i new within 5 minutes of a test drive i waa buying it. Jaf was a pleasure to deal with, i was under no pressure at all and made me feel calm even though id never driven an automatic. The process was smooth and easy. He talked me through warranty and all questions i asked him. Highly reccommend buying from here. Il be back at some point

12 March 2025
Unprompted review
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Reply from Oxford Prestige

Thank you so much for your wonderful review! We're absolutely thrilled to hear that the Audi S3 exceeded your expectations and that you felt confident from the moment you test drove it. Jaf will be especially pleased to know he made you feel at ease throughout the process—it's always our goal to provide a pressure-free and smooth experience. We appreciate your recommendation and are excited to have you back whenever you're ready for your next purchase. Enjoy your new car, and don’t hesitate to reach out if you need anything at all!

Rated 5 out of 5 stars

Love my new Porsche Cayenne from Oxford…

Love my new Porsche Cayenne from Oxford prestige
Super friendly and helpful
Even spent time on showing my wife and I how everything works
Would definitely recommend to everyone

26 January 2025
Unprompted review
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Reply from Oxford Prestige

Thank you so much for your wonderful review! We're thrilled to hear that you're loving your new Porsche Cayenne. It was our pleasure to assist you and your wife, and we're glad we could take the time to walk you through all the features of your new vehicle. Your recommendation means a lot to us, and we look forward to helping you again in the future. Enjoy your new ride!

Rated 1 out of 5 stars

Had a bad experience bought a car from…

Had a bad experience bought a car from Oxford Prestige which turned out to be a car with stolen parts causing me lots of problems
Car was delivered not clean and with white powder on the back seat

Mr Jafor Ali doesn’t answer my calls when he does he tells me he will call back and no calls returned
Typical salesman tactic - save your money and AVOID!

2 December 2024
Unprompted review
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Reply from Oxford Prestige

Thank you for your feedback. We take all concerns seriously and strive to maintain the highest standards of customer service. However, we would like to clarify that Trustpilot reviews are not always verified, and in this instance, Trustpilot's request for further proof of the transaction was not responded to.

After reviewing our records, we have found no evidence of a transaction or purchase made with us under the details provided in your review. We take pride in the quality of our vehicles and the transparency of our service. If there are any misunderstandings or issues that need to be addressed, we encourage you to contact us directly so we can assist you further. We are always committed to resolving any concerns in a professional and timely manner.

Thank you for your understanding.

Rated 5 out of 5 stars

Super friendly experience staff

The customer service is second to none here, Jaf went well above & beyond to make sure everything we discussed in the deal was taken care of with the handover of my RSQ3. With which I am highly delighted, stunning vehicle, as described, no nonsense sales tactics. 5 stars all the way.

25 October 2024
Unprompted review
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Reply from Oxford Prestige

Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with Jaf and the team. It's great to know that the handover of your RSQ3 was seamless and that you're delighted with your stunning new vehicle. We truly value a no-nonsense approach and are so glad it resonated with you. Your 5-star feedback means a lot to us, and we look forward to assisting you again in the future. Enjoy your new ride!

Rated 5 out of 5 stars

Recently bought a Car from Oxford…

Recently bought a Car from Oxford Prestige. Was picked up from the train station by Jaf and taken to the showroom. Here i was able to inspect and drive the car. The paperwork was attended to. I paid a deposit and returned a few days later to collect a lovely motor, a thing of beauty. Thanks Jaf and OPL, Dave

11 September 2024
Unprompted review
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Reply from Oxford Prestige

Thank you so much for sharing your experience, Dave! We're thrilled to hear that you had a smooth and enjoyable process with us. Jaf will be especially happy to hear your kind words about the service he provided. We’re so glad you're happy with your new car and that everything went smoothly from start to finish. If you ever need anything in the future, don't hesitate to reach out. Enjoy your beautiful new motor, and thanks again for choosing Oxford Prestige!

Rated 5 out of 5 stars

Amazing Experience

I recently sold my car to Oxford Prestige and I couldn't be more impressed with the experience. From the initial conversation to the final paperwork, every step of the process was seamless and hassle-free. The vehicle inspection process was thorough and efficient, and the mechanics were transparent about any issues they found. The paperwork was handled quickly and professionally. What really stood out, however, was the customer service. From the moment I walked onto the lot, I felt like I was treated like family. The staff were always available to answer questions, offer advice, and provide reassurance throughout the process. I would highly recommend Oxford Prestige to anyone looking to buy or sell a car. The prices are competitive, the selection is vast, and the staff are top-notch. I'll definitely be back for my next vehicle purchase!

3 July 2024
Unprompted review
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Reply from Oxford Prestige

Thank you so much for your incredible review! We're absolutely thrilled to hear that your experience with Oxford Prestige was so positive. We take great pride in offering a seamless, transparent, and friendly process for our customers, and it's wonderful to know that we met those expectations. Your kind words about our customer service mean the world to us, and we’re delighted that you felt well taken care of throughout the process. We look forward to welcoming you back for your next vehicle purchase. Thanks again for your recommendation!

Rated 5 out of 5 stars

A very refreshing car buying…

A very refreshing car buying experience, the car was as described and the service was excellent.

1 July 2024
Unprompted review
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Reply from Oxford Prestige

Thank you so much for your kind words! We're thrilled to hear that you had a refreshing car buying experience with us. We strive to provide honest and excellent service, and we're so glad it reflected in your visit. If you need anything in the future, don’t hesitate to reach out. Enjoy your new car!

Rated 5 out of 5 stars

Fantastic day picking my new car up

Fantastic day picking my new car up. Absolutely pleasure doing business with this company. More than helpful going the extra mile to make life easy. 10/10 would definitely recommend and will definitely deal with again. Thank you very much.

15 June 2024
Unprompted review
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Reply from Oxford Prestige

Thank you so much for your kind review. It was a pleasure to do business with you and we always endeavour to keep every transaction as smooth as possible. We look forward to seeing you again and hope you continue to enjoy your new car.

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