Product is great, exactly what I was looking for. Delivery took really long though.
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Oxyaider is a young energetic, private company registered in South Africa that focuses on people’s health, their well-being, sales, after-sales services of quality and affordable Home Medical Equipment, and Respiratory Therapy products in the local market. Oxyaiders mission is to provide the best healthcare solution money can buy and creating a long lasting after sales service, by delivering a wide range of specialty products and services ensuring quality care for all patients and as a reliable partner to the health care community.
Contact info
South Africa
- oxyaider.co.za
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Placing an order using oxyaider website…
Placing an order using oxyaider website is very easy, and the payment options makes things very simple,they always communicate and keep you updated with your order until it is delivered to you.....
Everything was good
Delivery was quick
Delivery was quick. Would have 5 stars, if I didint have to call in a first check my order .After that everything was actioned promptly
Bad with communication
Receive what I ordered on time
Fast delivery
No delivery of feeding tubes…
To date I'm still waiting for my 8 size 18 feeding tubes,,what are you not indicating on your system during ordering phase if an item is out of stock.This is a long wait,,I've marked down as non compliant on assessment because I don't have this item .
Good service
Usual great experience
Always punctual with great quality products at affordable prices.
Great service and fast delivery
quick delivery and great product!
Fast and easy checkout
Fast and easy checkout. Delivery was also fast. Prices of products purchased was very affordable.
Received strips that really helped when…
Received strips that really helped when none of the chemists could help which benefited my partner.
Fair price on item purchased,which performs adequately.
The item ordered not delivered 10 days after paying for it.However, when I enquired about its whereabouts,response was swift: delivery took place later that day- credit to individual fielding queries, and to Courier Guy who did the delivery!
My mother are very happy with the shower chair.
I order the shower chair it were deliver it few days.
My mother are very happy with the shower chair.
Thank you.
Johann Steenberg
Customer service is great
Customer service is great. Timely feedback. I would probably buy from you again and I will also recommend others
It was great with fast communication
It was great with fast communication, but sadly I asked if the cane had a swivel and you said it did not. It does, but we’ll keep the cane and work around it. Still a great product otherwise and good quality. Would be better and more stable without the swivel in my opinion. I would buy from them again as that part of the experience was excellent. Fast delivery and great service.
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