While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered a top as a mothers day gift and I was worried it wouldn't arrive on time. I emailed paco customer service and the top was given to a courier that day and arrived the next day. Delighted wit... See more

Rated 5 out of 5 stars

Love Paco clothing particularly Dresses & Tops. Recent purchase of top which is lovely but disappointed with colour looked nice shade of blue on website but it is actually navy! Only hitch for me wit... See more

Rated 4 out of 5 stars

Unfortunately, several of the items I ordered did not fit me, so I brought them back to my local Paco store (where the brand I ordered wasn't sold). The staff there were very helpful and explained t... See more

Rated 5 out of 5 stars

I couldn't praise paco enough ,fabulous clothes great prices fast delivery ,I was talking to a lovely helpful lady from. Yer online store she ordered what I wanted I received my order in two working d... See more

Company details

  1. Ladies' clothes shop

Information provided by various external sources

Beautiful high quality women's fashion. The latest fashion trends all at affordable prices. Worldwide Delivery and free delivery over €60 in the Republic Of Ireland.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

441 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Returns policy price and quality

Made the mistake of buying two items on sale as a gift. The items didn't fit so could only return for other items within 3 weeks. The stock in the shop hasn't changed so v difficult to find alternatives. Found a shirt but could not find anything else. Assistant kindly extended for a week so I'll give credit to someone else. Prices in paco have gone up quality of fabrics gone down and styles have become tacky. Jewellery also very cheap looking.Paco was not always like this. Who ever is buying for the shops needs to realise that people will notice poor quality. Such a pity it used to be good. Returns policy also not reasonable for customers.

17 May 2025
Unprompted review
Rated 5 out of 5 stars

5 lovely items

I have to return 2 of my 5 items as they don't fit, but all the items are fabulous quality, beautifully made and very well priced.
Lovely staff member also rang me in advance of shipping because he noticed a typo on my order. I had ordered the wrong size on 1 item. Really good service 👏 I was impressed with that

24 April 2025
Rated 1 out of 5 stars

Terrible experience in Paco Monaghan.

Terrible experience in Paco Monaghan.
Bought sale item as gift for someone. Went to return and was told the staff member was unable to issue a credit note. Would have to return when manager present. This person was quite rude also - said could exchange but shop was closing on 20 mins.
When I did return manager said item could only be exchanged. No credit note. This should be pointed out at time of sale. Was not. Manager at least was apologetic but it is an awful company. Have spoken to people since with similar experience. Avoid avoid avoid

12 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look