I ordered a top as a mothers day gift and I was worried it wouldn't arrive on time. I emailed paco customer service and the top was given to a courier that day and arrived the next day. Delighted wit... See more
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See what reviewers are saying
Love Paco clothing particularly Dresses & Tops. Recent purchase of top which is lovely but disappointed with colour looked nice shade of blue on website but it is actually navy! Only hitch for me wit... See more
Unfortunately, several of the items I ordered did not fit me, so I brought them back to my local Paco store (where the brand I ordered wasn't sold). The staff there were very helpful and explained t... See more
I couldn't praise paco enough ,fabulous clothes great prices fast delivery ,I was talking to a lovely helpful lady from. Yer online store she ordered what I wanted I received my order in two working d... See more
Company details
Information provided by various external sources
Beautiful high quality women's fashion. The latest fashion trends all at affordable prices. Worldwide Delivery and free delivery over €60 in the Republic Of Ireland.
Contact info
Paco Bandon Business Centre, Cork , Ireland
- +353238854732
- info@pacoretail.com
- paco.ie
Hasn’t replied to negative reviews
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I loved the trousers
I loved the trousers. Lovely colour and style. The picture on the website was spot on and they were dispatched quickly. A great shopping experience
Returns policy price and quality
Made the mistake of buying two items on sale as a gift. The items didn't fit so could only return for other items within 3 weeks. The stock in the shop hasn't changed so v difficult to find alternatives. Found a shirt but could not find anything else. Assistant kindly extended for a week so I'll give credit to someone else. Prices in paco have gone up quality of fabrics gone down and styles have become tacky. Jewellery also very cheap looking.Paco was not always like this. Who ever is buying for the shops needs to realise that people will notice poor quality. Such a pity it used to be good. Returns policy also not reasonable for customers.
I ordered a trousers 29 “ leg and got…
I ordered a trousers 29 “ leg and got delivered trousers 22” leg and returned them.
5 lovely items
I have to return 2 of my 5 items as they don't fit, but all the items are fabulous quality, beautifully made and very well priced.
Lovely staff member also rang me in advance of shipping because he noticed a typo on my order. I had ordered the wrong size on 1 item. Really good service 👏 I was impressed with that
Always helpful and great value !
Super fast delivery
Super fast delivery, well packaged. Very easy to return to store - I needed a larger size! Good quality.
Very prompt and efficient
Not happy
Not very impressed got an email to say it was shipped then got an email to say it was cancelled
Terrible experience in Paco Monaghan.
Terrible experience in Paco Monaghan.
Bought sale item as gift for someone. Went to return and was told the staff member was unable to issue a credit note. Would have to return when manager present. This person was quite rude also - said could exchange but shop was closing on 20 mins.
When I did return manager said item could only be exchanged. No credit note. This should be pointed out at time of sale. Was not. Manager at least was apologetic but it is an awful company. Have spoken to people since with similar experience. Avoid avoid avoid
Prompt delivery
Top companyThe clothes are lovely ,generous fit…
The clothes are lovely ,generous fit and good quality.
Clothes arrived in quick time in perfect condition.
Love Paco to keep me in top style always
Great jumper
Great jumper lovely the colour great fit nice and warm in the cold spell
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