Palace of Chance Reviews 76

TrustScore 1.5 out of 5

1.7

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment and refund processes, finding it extremely difficult to withdraw their winnings. Customers frequently report facing significant challenges in receiving their funds, often due to requests for new documents or extended payout delays. Reviewers also express strong dissatisfaction with the customer service, describing it as unhelpful and expressing concerns about the clarity of payout policies. Some people were dissatisfied with the service in general, feeling that the company is quick to take deposits but presents challenges when it comes to withdrawals.

What people talk about most

Payment

Users describe negative interactions with payment, frequently reporting significant difficulties and delays... See more

Refund

Customers consistently note negative experiences with refund. Many reviewers report that the company denies... See more

Service

Reviewers express strong dissatisfaction with the service. Many report that withdrawal processes take longer... See more

Customer service

Clients share negative opinions on customer service. Many reviewers report issues with support agents,... See more

Based on these reviews

Rated 2 out of 5 stars

It's only been a week since I cashed out $200 and the customer service person said it has been approved so 3 stars for now. It's not possible to have multiple accounts with enclave casinos unless you... See more

Rated 1 out of 5 stars

Worst gambling site out there they take money no problem but make it next to impossible to withdraw this company should be out of business. If your sick of being out through hell for a withdraw help m... See more

Rated 1 out of 5 stars

do not bother using this site; once you want to withdraw never ending verification and documents needed and replies every few days or so. i will close my account and just forget about it. very frust... See more

Rated 5 out of 5 stars

Good casino. Won and cashout 1400$ last month. Slow cashout and many times demanded the same document but cashout in final.

Rated 5 out of 5 stars

Awesome promotions. Simple interface. They do delay sometimes but Do pay. Recommended.

Rated 1 out of 5 stars

Update I am well past the 7-10 business days for the payout to be processed and I still haven’t received anything On June 25th, I requested a withdrawal for $556.26. It says it takes 7-10 business... See more

Rated 1 out of 5 stars

Deposited $30, and they withdrew $51.76 from my bank account. Don't bother, they did this 3 times before I noticed. SCAM. Had to change my bank card number and surely they stopped taking small amounts... See more

Rated 1 out of 5 stars

Do not waste your money here. After several deposits, I finally won just a little money and every time I submitted it for approval, there was something new they needed just to prolong the process, hop... See more

Rated 1 out of 5 stars

If I could give ZERO stars I would. Cannot explain how trash this casino is. They won't give you the money you won unless you give them 3months of bank statements id front and back and a picture of yo... See more

Rated 1 out of 5 stars

I have been dealing with these clowns for weeks trying to receive my winnings. They are a complete joke and make you jump through so many hoops. I get not being able to collect money from free spins... See more

Rated 1 out of 5 stars

It is possible to win here, but they lie about their payout policies and typically take over a month to pay. If you win anything big, they will eventually cut off all access to support and your host.... See more

Rated 1 out of 5 stars

Plain and simple, SCAM! Don't deposit, it's a one way street, they take your money and won't release any winnings......NONE! I have a $2500 withdraw that's been pending for over three weeks. Co... See more

Rated 1 out of 5 stars

Takes over a month to withdrawal funds. They say 7 to 10 days to approve withdrawal and another 7 to 10 days to process but thats only counting business days and even then takes longer then 10 days ea... See more

Rated 1 out of 5 stars

Same thing has happened to me that has happened to everyone else leaving reviews. This place is a scam, I accepted 1 sign up bonus and played through the requirements. Met the threshold to withdraw, t... See more

Rated 1 out of 5 stars

After using free spins and playing through 45x's I was left with $452.00. My account said that I could redeem $116. I requested to redeem $100. Part of the verification was that I had to deposit $10 i... See more

Rated 1 out of 5 stars

I played this casino for years. Upon hitting a fairly large win.. I submitted all the required documents set forth by this casino.. which in my opinion.. is extreme. Wire transfer was the only opt... See more

Rated 1 out of 5 stars

Well it's been over a month. I have been told five times my situation has been escalated and it will take 72 hours. 5 TIMES! This is after sending the necessary information to them at least 10 times!... See more

Rated 1 out of 5 stars

Played here for a few years. They don't care about loyalty and tell you what you want to hear - just to toy with you. Takes over 1 full month to get paid out. Don't for once think they value you they... See more

Rated 1 out of 5 stars

I received a free chip with a hook of come back and play again on us: I won over $1,000 because I hit a jackpot after my $2,500 play through my bonus money was.reduced to $100 (maximum for the free ch... See more

Rated 1 out of 5 stars

If I could give zero stars I would. Total rip off - can’t withdraw for some bogus reason - I think I was a lion in a past life or something similar. Jk but this is a joke for a company. DO NOT wast... See more

Rated 1 out of 5 stars

It’s all a scam, I’ve broken the play through on my deposits and they say I have an Invisible play through remaining. Won’t allow me to withdraw. Bonuses are NOT real. Took photos of the CS chat a... See more

Rated 1 out of 5 stars

SAVE YOURSELF, SAVE YOUR MONEY AND TIME! PALACE OF SCAMS WILL NOT PAY YOU. IF BY SOME AMAZING ODDITY YOU DO WIN, THEY'LL SAY YOU HAVE MULTIPLE ACCOUNTS AND YOU VIOLATED TERMS. (WITH NO PROOF MIND YOU... See more

Rated 1 out of 5 stars

Why do I have to put one star? It's should be zero. They're scam artists. I deposited money, they matched me and there was a bonus with so many spins or whatever, but I ended up winning money, but cou... See more

Rated 1 out of 5 stars

I have tried off and on for several weeks now to withdraw just $100. I was given free spins that miraculously I turned into over 30,000, but with only a limit of 100 that could be withdrawn. But to my... See more

Rated 1 out of 5 stars

🚨 Misleading Bonus Tactics & Withdrawal Denial – Avoid Palace of Chance Rating: ★☆☆☆☆ I recently signed up at Palace of Chance (an Inclave-login casino) after receiving a promotional e... See more

Rated 1 out of 5 stars

Total scammers, they will not let you withdraw your winnings and keep coming up with ridiculous reasons for that. They wanna know everything about your life yearly statements of banks specific wallets... See more

Rated 1 out of 5 stars

THIS PLATFORM IS THE REASON WHY THE GOVERNMENTIS ALWAYS TRYING TO SHUT ALL THIS STUFF DOWN..THESE PEOPLE CAN NOT BE HONORABLE OR HONEST.. THE EXACT REASON WHY GAMBLING IS REGULATED SO HEAVILY. SHADY P... See more

Rated 1 out of 5 stars

It has been over 3 months and I still haven't received my winnings. STAY FAR AWAY!!! Complete joke!

Rated 1 out of 5 stars

Hands Down the worst biggest scam site I’ve ever played. Take my advice and stay away it would take all day to type all the ways they screwed me out of money.


1.7

Bad

TrustScore 1.5 out of 5

76 reviews

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Rated 1 out of 5 stars

THIEVES

THIS site and all sites affiliated with ENCLAVE are scams and thieves, i have played every single one, over 15 of them and at first while the playthru is going i will do well , usually getting up to around 1000 to 2000 then as soon as i get close to the point of withdraw, welll all of a sudden, wouldnt ya know it, i lose my ass and if i do get thrown a bone and able to withdraw 100 bucks or something , they make up some bullsh%t excuse about multiple accounts one week then next time they just ignore my withdraw all together, funny when i deposit money they never bring up the fact of multiple accounts....so anyone reading this, if your smart, heed my warning, STAY AWAY FROM ALL ENCLAVE SITES, they will rob you flat out....

23 October 2023
Unprompted review
Rated 1 out of 5 stars

Scam!

So I signed it for the first time a couple days ago I won $100 surprisingly everything seem to be going well until I only got my deposit back. I reached out to customer support they said that it was denied because I have multiple accounts, but that’s not true and I tried to explain it the mistaken. this is an attempt not to pay after jumping to numerous hoops of theirs waiting days almost a week for them to tell me it’s been denied when all of the transactions on my account say approved I don’t know what kind of scam stuff they’re pulling but it’s ridiculous. I don’t have another account.

23 August 2023
Unprompted review
Rated 1 out of 5 stars

Here scam 100%

They don’t withdraw funds to a btc wallet, they have 5-6 days of regulation, but much more has passed.
They do not respond to emails, they do not answer substantive questions in live chat. Here scam 100%

11 August 2023
Unprompted review
Rated 1 out of 5 stars

I requested a withdrawal over a month…

I requested a withdrawal over a month ago and they still haven't sent it and they refuse to email me back about it and the chat people say they escalated it to a manager a month ago so they can't do anything else about it.. terrible place..

8 April 2023
Unprompted review
Rated 2 out of 5 stars

Extremely hard to cash out.

Extremely hard to cash out.
After waiting for weeks I was denied numerous times on my same withdrawal request without an explanation as to why since all was verified and followed all the T&C.
Customer service take very long to respond to chats.
I do not recommend

20 August 2022
Unprompted review
Rated 1 out of 5 stars

They make it superhard to cash out

They make it superhard to cash out. Cash out will take allot of time. If you work hard then you have cash in about 1-1.5mouths If not so lucky 2 mounths. Low Rtp also!! And also very fishy bonus rules. Read them!

15 April 2022
Unprompted review

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