Palm Spas Reviews 208

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

What a company to deal with, after purchasing our hot tub last year during major house renovations its been nearly a year before we've had room to set it up, Palm Spa's have been there constantly to h... See more

Rated 4 out of 5 stars

Contacted palm spas about hot tube great customer service! Always responsive! Great quality hot tub with amazing sound system.and light features Would highly recommend anytime you need to know I just... See more

Rated 5 out of 5 stars

A bit late putting this review on but thats due to us enjoying our hot tub. Our experience with palm spas was first class from start to finish. We would like to thank everybody involved in supplying a... See more

Rated 4 out of 5 stars

Great service from day 1 of enquiry, to sale to delivery. Delivered all the way to Newquay and arrived when they said they would. Great advice on installation. Had a slight technical issue but spare p... See more

Company details

  1. Hot Tub Shop

Written by the company

Palm Spas Chesterfield offer a huge range of luxury hot tubs, swim spas and accessories in the UK and with nationwide delivery.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

208 reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I love my tub

I love my tub, fabulous service, brilliant guys brought it and positioned it for me and would definitely recommend you to anyone looking. In fact think my friend is in the process of buying one off you
Fabulous

14 October 2020
Unprompted review
Rated 5 out of 5 stars

Colada Hot Tub - Just Awesome

My Colada Hot Tub arrived last Thursday Amazing service from Palm Spas 👌
From order to delivery / installation I have nothing to fault.
Jaime assisted in my order and kept in touch when I had any queries.
Aaron and Billy installed it exactly where I wanted and explained everything to me in great detail (hot tub novice) including some great tips on looking after the tub.
The family are loving the tub, bubbles, speakers and lights.
Thanks Palm Spas 👍

3 October 2020
Unprompted review
Rated 5 out of 5 stars

Really good hot tub provider

Really good hot tub provider, honest, trustworthy and helpful. Had our hot tub delivered yesterday. Great service and Ben and Billy who delivered were very friendly and set everything up. Very knowledgable and explained everything we needed to know. Happy customer :))

1 October 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic hot tubs, great value & great company

Brilliant company with amazing value Hot Tubs and fantastic customer service. Our Tub was installed by Billy and Grant who made sure everything was working perfectly and gave us a clear explanation of how to manage the tub, chemicals etc. HUGELY pleased and would thoroughly recommend them.

23 September 2020
Unprompted review
Rated 5 out of 5 stars

Palm Spas, A very quick turnaround

Palm Spas were the only company who could get a new Hot Tub to me before October. It was ordered, delivered & installed in 3 weeks so I was very impressed. The install team were great & knowledgeable so it was fully installed & fully set up within 3 hours & we were in it with drinks & smiles by the evening!😎🥂....Thanks Guys... great job!

26 August 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Quicker delivery time than expected and excellent product knowledge from the friendly, helpful staff. Highly recommend both the product and the team. Thank you, we couldn’t have asked for more,

25 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Just had our new hot tub delivered and installed absolutely brilliant service would highly recommend, delivered by Jordan and Ben, Jordon explained everything fully including adding the chemicals and ensured we were happy before leaving.

19 August 2020
Unprompted review
Rated 5 out of 5 stars

Just taken delivery of our new Spritz…

Just taken delivery of our new Spritz spa , fantastic service the delivery went without a hitch I’d just like to compliment Luke and Jordan on their professionalism and courteousness were really helpful and explained everything spot on . Would highly recommend palm spas to anyone .

10 August 2020
Unprompted review
Rated 5 out of 5 stars

Super Impressed!!!

What can I say other than I’m super impressed! From the first phone call with Jamie to the delivery of our Trident Spa on Friday 7th August the Palm Spas team have been AMAZING! Big shout out to the delivery boys Aaron & Jordan they did a fab job of the install (they made it look so easy) thanks for everything guys and we hope to have many years happy tubbing!

9 August 2020
Unprompted review
Rated 5 out of 5 stars

Absolutley delighted with the hot tub

Absolutley delighted with the hot tub, Grant and Luke did an amazing job getting the hot tub where we wanted it, hit a few snags but the boys were really professional about it, really pleased with everything.

8 August 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Well what can I say, what a brilliant service from start to finish. Great communication from Aaron and Jordan on route to delivery. Delivery was on time and after some removal of my fence panels we managed to get it in. Superb hot tub and a great set up by Aaron and Jordan. Very impressed thanks guys.

6 August 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish from the crane guy getting it in the garden to jordan doing the set up and talking me through the features. The service received was excellent and the hot is amazing thanks again to Jamie and all your team

31 July 2020
Unprompted review
Rated 5 out of 5 stars

Cracking service

Cracking service - loving the hot tub viva - Arron was spot on came and installed and showed me everything and even put my gate back on.

25 July 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service we had to wait for delivery as they where on order. But when it arrived it was top class service. The two guys who delivered it where fantastic. We have a big garden and nothing was too much trouble. They placed it in place and then filled it up and checked it was working ok. Would recommend them 100% as there service is fantastic. Great guys thank you.

23 July 2020
Unprompted review
Rated 5 out of 5 stars

1st class service

Just had our new hot tub delivered from palm spas by Aaron and Ben. Excellent service, product and walk through by both the guys. Worked hard to get it in place with tricky access and very informative demo. Well done would highly recommend Palm Spas.

23 July 2020
Unprompted review
Rated 5 out of 5 stars

From start to delivery nothing has been…

From start to delivery nothing has been too much for them. Tub was due to be delivered on the Wednesday and Paige called to say could deliver that day (Monday) as a space had become available. Access was tight but Luke made easy work of it. Would highly recommend Palm Spas

23 July 2020
Unprompted review
Rated 5 out of 5 stars

I just wanted to say a huge thank you…

I just wanted to say a huge thank you to Aran and Ben for delivering our hot tub, it wasn’t the easiest of jobs but they did it and made sure I was happy with everything before they left . Highly recommended, very friend service and only a phone call away if needed . Thank you 🙏

20 July 2020
Unprompted review

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