I guess the best thing I can say is that I never really give much thought to viruses because I have full confidence in PANDA. The only confusing thing I find is when I get renewal offers long before I... See more
Company replied
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Review summary
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Reviews shaping this summary
came back to panda after trying others that shall not be mentioned, but one began with an Mc....first tried panda as a freebie a while back, liked it, but new pc came bundled so had to go with the Mc.... See more
Company replied
Always reliable protection.. Bot so happy that your auto renewal price was one hundred pounds more than when I went on your website to purchase it. You really ought to reward your loyal customers not... See more
Company replied
As an internet security software. They have improved a lot with better tool which easy to use and a solid database. The firewall is a bit tricky to install but there always seem to have someone availa... See more
Company replied
Company details
Written by the company
Panda Security is one of the world's leaders in IT security products. It provides powerful antivirus solutions to protect Windows, Android and Mac devices. Panda Security's technology is especially designed to, among other things, protect customers' Internet activities (online shopping and gaming, parental controls, online banking, etc.), as well as securing Wi-Fi networks against third-party attacks.
SIMPLEXITY!
Written by the company
- Panda Security makes complex things simple
- Browse, buy or play safely with the best technology Panda Security.
Contact info
2600 LAKE LUCIEN DR., SUITE 115, FL 32751, Maitland, United States
- 800 603 4922 x 7015
- support@us.pandasecurity.com
- www.pandasecurity.com
4.0
Great
23k reviews
Asks customers to review
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Excellent and Trustworthy
Excellent and Trustworthy - 10/24/26
Experienced a terrible situation with Microsoft, and thought it couldn't be resolved. Used Panda Cloud Cleaner and then subsribed to Panda. Thank you for an excellent product! More than excellence, however, is trustworthy. A product you can trust.
17 October 2026
I never received the product and your…
I never received the product and your customer service was non existent
17 October 2026
I have not yet experienced the product…
I have not yet experienced the product as such. I have not yet used the device on which I installed the product. My assessment will come later. However, its installation was not easy for me.
17 October 2026
Too much extremely annoying harrassment…
Too much extremely annoying harrassment about renewal! It almost made me feel I didn't want to renew with you.
Certain amount of difficulty resintalling. If it's a renewal I can't understand how it can't be automatic instead of having to disintall and then reinstall.
16 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Clear and quick
8 October 2026
Reply from Panda Security
Hi there,
Thank you for your feedback! We’re glad to hear that you found the experience clear and quick.
We really appreciate your trust in Panda Security and hope to continue providing you with a smooth and reliable experience.
Issue with refund (3)
I still haven't received a refund...
Is this what you call promptly resolving a situation?
Give me back my money.
4 October 2026
Unprompted review
Reply from Panda Security
Hi there,
We’re very sorry that you are still waiting for your refund. We completely understand your frustration, especially if you were expecting the matter to have already been resolved.
We would like to check the status of your refund and understand what is causing the delay. Please verify your review through Trustpilot and share your details with us, so we can locate your case and follow up accordingly.
We apologize for the inconvenience and the delay.
All round security
Easy to implement, provides a secure environment. Also, the support provided if you have new issues was excellent.
7 October 2026
Reply from Panda Security
Thank you so much for the wonderful feedback! We are thrilled to hear that you found the setup process straightforward and that our security features give you peace of mind. It is also fantastic to know that our customer service team was able to assist you promptly and effectively when you needed help. Your satisfaction is our top priority.
It was quick and easy
14 October 2026
Reply from Panda Security
We are glad you enjoyed your experience with us. We always aim to make our process as swift and simple as possible for our valued customers. Thank you so much for your positive feedback.
easy to use
easy to use seems at present to work well still learning to navigate but Yes good
4 October 2026
Reply from Panda Security
Thank you so much for the wonderful five-star feedback. We are thrilled to hear that you are finding our software simple to operate and performing effectively as you continue getting accustomed to its features.
Website explanation of website
The state of my phone once it was installed made finding my apps difficult as l have these on my home page. I have e mailed the security section to ask them to cancel my subscription as l am within the cooling off period. I have had zero response. And the cost of a phone all to London is too costly.
Just be warned it may have a 4.5 rating on here. My experience is.0.0
7 October 2026
Unprompted review
A solid performance and reliability.
As an internet security software. They have improved a lot with better tool which easy to use and a solid database. The firewall is a bit tricky to install but there always seem to have someone available to help The price if the annual or monthly worth every penny.
10 October 2026
Reply from Panda Security
We are glad you enjoyed your experience with our improved security tools and database. It is wonderful to know that our support team was readily available to assist you with the setup process. We appreciate your feedback regarding the value of our subscription plans.
Reply from Panda Security
We are glad you enjoyed receiving our helpful recommendations, and we truly appreciate your positive feedback.
I've sent you several e-mails but I…
I've sent you several e-mails but I never got any answer.
8 October 2026
Reply from Panda Security
Thank you for your feedback. We will review our inbox to fix this communication issue.
I Cancelled the Advanced Dome plan…
I Cancelled the Advanced Dome plan well before the renewal day, but some hoe Cleverbridge still renewed the advance plan, Cannot find any where to request a refund as I an now using Dome Essential
1 October 2026
Reply from Panda Security
Thank you for taking the time to share your feedback. We regret that an unwanted charge occurred after you opted out of your previous subscription. We are currently investigating how this automatic renewal happened and working to improve our cancellation processes. Additionally, we are reviewing our account portal to ensure requesting assistance for billing adjustments becomes much easier.
I can't activate my subscription
I can't activate my subscription, I don't have the activation code, can you finally send it to me?
8 October 2026
Reply from Panda Security
Thank you for your feedback. We regret the issue with your missing access credentials and are currently sending them to you.
Reply from Panda Security
We are glad you enjoyed your experience setting up and starting our software. Thank you for your feedback!
Quick and simple question & answer…
Quick and simple question & answer results
Always professional
Couldn’t ask for more
8 October 2026
Reply from Panda Security
We are happy to hear that our swift responses and professionalism met your needs. Thank you!
I want to cancel Panda and they won't…
I want to cancel Panda and they won't let me!
28 September 2026
Reply from Panda Security
Hi there,
Thank you for your feedback.
We're sorry to hear that you're having difficulties cancelling your subscription. We understand how frustrating this can be, and this is not the experience we want for our customers.
We would like to review your case and help clarify the available cancellation options. This will allow us to locate your account and provide you with personalized assistance.
Thank you for bringing this to our attention.
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