Panda Security  Reviews 

23,289
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 340 reviews, reviewers had a great experience with this company. Customers frequently praise the user-friendly interface and note that the software works seamlessly in the background to protect all their connected devices without causing any system slowdowns. People appreciate the reliable security features that provide peace of mind during everyday internet browsing and gaming sessions. However, some reviewers noted issues with subscription renewals and confusing automated offers arriving well before the expiration date. Consumers also experienced aggressive sales pitches from support staff and encountered frustrating technical difficulties when trying to resolve installation problems. A few users mentioned that customer service representatives were sometimes unhelpful or difficult to reach during urgent situations.

What people talk about most

Product

Customers had ambiguous experiences with product, with many long-term users praising its seamless network... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the software is easy... See more

Service

People report mixed experiences with service, as long-term consumers express high satisfaction with... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting a wide range of differing... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, presenting mixed views on the renewal process and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I guess the best thing I can say is that I never really give much thought to viruses because I have full confidence in PANDA. The only confusing thing I find is when I get renewal offers long before I... See more

Company replied

Rated 4 out of 5 stars

Like Panda, but a little snafu with renewal. I purchased 1 month ahead of time a 3 yr. panda dome advanced and downloaded etc. no problem. I thought when my old subscription was done this new one w... See more

Company replied

Rated 5 out of 5 stars

When I purchased my new computer, I told the technician about the excess spam and ads with my previous one. I had several incidents o f someone changing my files and adding apps. Panda was recommen... See more

Company replied

Rated 5 out of 5 stars

when my laptop is on you wouldn't know panda is running , unlike Norton and McAfee who both slow the system down .Twice I have rang customer support and on each occasion they were very polite and they... See more

Company replied


Company details

  1. Software company

Written by the company

Panda Security is one of the world's leaders in IT security products. It provides powerful antivirus solutions to protect Windows, Android and Mac devices. Panda Security's technology is especially designed to, among other things, protect customers' Internet activities (online shopping and gaming, parental controls, online banking, etc.), as well as securing Wi-Fi networks against third-party attacks.

SIMPLEXITY!

Written by the company

Panda Security makes complex things simple
Browse, buy or play safely with the best technology Panda Security.

Contact info

4.1

Great

TrustScore 4 out of 5

23k reviews

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No recent history of asking for reviews

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4.1

All reviews

(23,289)

898 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent protection.

We’ve been using Panda on our home system for over 5years now. Panda systems work extremely well, easy to set up and use. They work seamlessly in the background protecting your network and devices. Pricing is very competitive hence our loyalty to the brand. No fuss, it just works. 5*.

4 September 2026
Unprompted review
Rated 2 out of 5 stars

Confusing process for protecting…

Confusing process for protecting additional devices.
Confusing emails stating that devices not protected.
Dashboard is dominated by information on additional products you are selling. Information on the performance of the product just purchased is secondary.

4 September 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback. We understand your concerns regarding device management, notifications and the dashboard. We've shared your comments with our Product team, as this type of feedback helps us improve the overall experience. We will also contact you via Trustpilot to obtain your details and see how we can assist further.

The Panda Security Team

Rated 5 out of 5 stars

Great service

Great service until now very happy with the service but I have the scum and dirt it's called McAfee they are virus please help me to get rid of it thank you

4 September 2026
Unprompted review
Rated 5 out of 5 stars

It is easy to set up and run Panda

It is easy to set up and run Panda. Compared to bigger (!) names, it is very cheap. Renewal is simple and DOESN'T involve doubling the price. Great product!

1 September 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're really pleased to hear that Panda is easy to use, reasonably priced, and that renewing your subscription has been straightforward.

The Panda Security Team

Rated 1 out of 5 stars

The app does not stop adds from…

The app does not stop adds from bombarding my tablet, these adds are telling me that i have hundreds
Of viruses, also it is asking for permissions to scan the battery, and one other thing, but my tablet wont give the permissions, I would very much like this to be sorted, as my device is of no use at the moment

Regards

2 September 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

We're sorry to hear about the issues you're experiencing on your tablet. The warnings and messages you describe may be related to a security or configuration issue on the device, and we'd like to help investigate it. We will contact you via Trustpilot to obtain your details and follow up directly.

The Panda Security Team

Rated 5 out of 5 stars

I think panda securiy offers a good…

I think panda securiy offers a good service and good costs

1 September 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your kind words. We're pleased to hear that Panda meets your expectations and offers good value.

The Panda Security Team

Rated 5 out of 5 stars

Easy to navigate and value for money

Everything is so easy to navigate and in my opinion, it's value for money.

31 August 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're glad to hear you're satisfied with Panda and the value it provides.

The Panda Security Team

Rated 1 out of 5 stars

Product doesn't protect virus are…

Product doesn't protect virus are coming through and the phone goes crazy that panda doesn't block virus i used avg with no problem soon I bought panda security virus start to come through within of days of purchase I think panda is a scam ripoff not blocking or stopping with other company no problem

19 August 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

We're sorry to hear about your experience. We'd like to learn more about the issues you've described and review your case. We will contact you via Trustpilot to follow up directly.

The Panda Security Team

Rated 5 out of 5 stars

when my laptop is on you wouldn't know…

when my laptop is on you wouldn't know panda is running , unlike Norton and McAfee who both slow the system down .Twice I have rang customer support and on each occasion they were very polite and they couldn't do enough for me . I would recommend panda security , it's an excellent antivirus and it's very well priced .

28 August 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your kind words! We're delighted to hear that Panda protects your PC without affecting performance and that our support team has been helpful whenever you've needed assistance. We truly appreciate your recommendation and your trust in Panda.

The Panda Security Team

Rated 5 out of 5 stars

Company renewed as advertised and for…

Company renewed as advertised and for the price quoted great service

13 August 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're delighted to hear that your renewal was completed as expected and at the quoted price. Thank you for your trust in Panda.

The Panda Security Team

Rated 5 out of 5 stars

Panda is protective

Panda have been protecting my PC for many years.
The product is easy to use and most important, I feel safe. It has always been competitively priced and keeps up to date with harmful preditors.

27 August 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your loyalty and trust over the years! We're delighted to hear that Panda keeps your devices protected and gives you peace of mind. Thank you for choosing Panda.

The Panda Security Team

Rated 5 out of 5 stars

Panda review

Very Happy with Panda security and find technical support team friendly and helpfull most recently with subscription, given at a great price.
Charlie.

17 August 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your kind words! We're delighted to hear that you're happy with both our protection and the support you've received from our team. Thank you for your trust in Panda.

The Panda Security Team

Rated 5 out of 5 stars

Lovely service

Product
Service
Customer communications

25 August 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're glad to hear you're satisfied with Panda and our service.

The Panda Security Team

Rated 5 out of 5 stars

I do not worry about security on my…

I do not worry about security on my devices.

24 August 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're delighted to hear that Panda gives you peace of mind and helps keep your devices protected. Thank you for your trust.

The Panda Security Team

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