Parfum Muse Reviews 23

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Ordered from them Monday, box arrived next day. They even included a bag of samples. Cannot fault the service at all. I buy a lot of fragrances and will 100% be using this company again. I wish I... See more

Rated 5 out of 5 stars

Not only well priced, but beautiful packaging, super fast posting and lovely customer service. So much so, I ordered again! There is a unique range so try something everyone else doesn't have. Th... See more

Rated 1 out of 5 stars

Unfortunately, they sell fake perfume. The scent is nothing like the original—completely off. The only noticeable smell was a strong, overwhelming scent of alcohol. Very disappointing and definitely n... See more

Company replied

Rated 5 out of 5 stars

First time buyer and I’m so impressed. Super quick delivery, beautifully packaged even though i just bought the perfume for myself. Only stumbled across while searching for the best price for a restoc... See more

Company details

  1. Perfume store
  2. Cosmetics and Perfumes Supplier

Written by the company

Parfum Muse, taking centre stage in the world of luxury fragrance ecommerce. Offering the luxury of an in store experience from the comfort of your own home. Customers can discover and purchase fine fragrance, home fragrance and luxury body products in an accessible way, across a carefully curated portfolio of niche luxury and premium lifestyle brands. Customers are invited to enjoy exclusive seasonal Fragrance Discovery Boxes, frequent Gift with Purchase activations, educational content via the NOTED blog, a generous customer loyalty reward program via the Spritz Club, alongside complimentary samples, gift wrap and next day delivery with every order for a seamless customer experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

23 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great experience!

Fab company! Postage was quick and my sample arrived extremely well packaged with a nice little note! Would highly recommend ordering from them :)

14 November 2023
Unprompted review
Rated 5 out of 5 stars

100% Genuine Item, Great Service.

So obviously seeing only one review on here I was a bit hesitant, but after doing a bunch of research on the company, seeing well known people in ‘Fragcomm’ they’ve worked with, discovering that they are listed on BDK’s website as an official stockist (as well as followed by BDK on Instagram), and a bit more digging, I was convinced that it was looking legit. Can’t be too careful these days.

Of course the proof is in the pudding, so I bought me a bottle of Frapin 1270 and it is 100% genuine - I know the fragrance well and have another Frapin bottle to compare to so I would be able to tell if anything was off. The delivery, packaging/wrapping and all round experience of the order was also fantastic - some nice little extra-mile touches with the wrapping in particular was nice to see.

I feel like it’s a shame that maybe more people won’t use this site due to the lack of reviews on here, so I figured I’d add this on here to give them a bit more exposure. 😁👍🏻

8 October 2023
Unprompted review

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