Parkfords Reviews 118

PM Samuel Blowers has been very helpful on my exchange day when the buyer's incompetent solicitor asked for a document at the last minute while my own property manager was off.

We have a very good contact with our building Manager Emily at Parkfords. We find her always ready to discuss our concerns and an active partner in dealing with repairs. This is our first experience as leaseholders and I must say that so far it has been much better than we had anticipated.

Helpful advice regarding lease extension, point us in the right direction

We switched to Parkfords and after reviewing our budget and previous agents costs they managed to reduce our service charge by over 30%. Would highly recommend.

Good customer service and prompt action fixing our roof. Really appreciate Sam’s courtesy call even when he was off with Covid. Thank you!

Wonderful service. Prompt and helpful staff. They alleviated a lot of stress!

Totally neglectful property management company, who do not take the initiative to maintain a block and instead wait for complaints to pile in before they take action.

Always cutting corners and telling tenants and leaseholders that they can’t do anything.

Incredibly frustrating. DO NOT hire this company to manage your property!

Had a flood in our flat from neighbours upstairs and we went through Parkfords to sort out the building damage Samuel Blowers from Parkfords was faultless from day one in process of organising builders. He communicated throughout and he arranged builders to start works ontime

Cannot praise him.enough

Awful company & service !!!
I wish I could give 0 stars! They charge based on their needs not based on what you have to pay. Management financial education is 0 plus they don’t know what they are talking about. Useless!

Worst management company ever!! Stay away!!! Corrupt and dishonest. I wish there was an option to give 0 stars.

I'm a surveyor and have been working on buildings managed by Emily Gillum. I have found Emily to be extremely knowledgeable, organised and hard working. I have worked with many property managers over the years, and Emily stands out as the best.

We have worked as a contractor for Parkfords for many years on a variety of works across the South Coast. Always found anyone that works at Parkfords to be helpful and responsive. The whole team are always very friendly and things are always actioned very quickly.

We have worked with Parkfords for many years and have formed a great working relationship with them. The whole team are extremely helpful and very enthusiastic and have a very Proactive approach to FM. Shelley ,Gracie ,Gemma, Emily and Leanne are a very strong team collectively and would highly recommend their services and experience in property management.
Look forward to many more years working with the team.

No customer service and they will do anything they can to avoid actioning any work. Difficult to work with and never a positive tone. They frequently ask for additional payment with little justification, despite little to no quality of service. Quite secretive and no oversight. They are not completely incompetent so have given 2 instead of 1 star. Would not recommend.

It is really refreshing to work with such a proactive company.
I have worked with Parkfords for the last five years, they are always quick to respond to their tenants, which makes my job much easier, they are also quick to pay so I don’t have to waste time charging money. In particular I would like to thank Emily, she always follows up on jobs and gets back to me quickly when I have left a message.
I would thoroughly recommend Parkfords.

We moved over to Parkfords from Countrywide and they have put our service charge up each year and they have recently charged us for wet and dry risers that do not exist in our building! It is blind robbery!

Compared to what we had before this is transformative.
Having someone who responds to our requests is great. The drawback is that it has brought to light works which should have been done before and so our costs have increased dramatically. Overall responsiveness is OK but is often detracted by contractors and their availability

We have worked with and carried out many jobs for Parkfords over the years.
We have formed a close working relationship dealing with mostly Gracie, Shelley and Gemma.
Always a pleasure working with you, hopefully for many more years to come!

I have worked with Parkfords for over 5 years now and in that time we have built a solid working relationship, they are a pleasure to deal with. I deal mostly with Emily and Shelley, they are on the ball and get the job done.

We have carried out works for Parkfords for a few years now and built a brilliant working relationship with all the team especially Emily who has been our main point of contact for over a year now. She’s very friendly and easy to work for.