ParkfordsReviews 

118
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve had the pleasure of working with Kay Quinlan at Parkfords over multple sites and I couldn’t recommend her highly enough. Kay is exceptionally responsive – any queries or issues are dealt wi... See more

Rated 1 out of 5 stars

Lift breaking regularly in block. Extremely poor communication. No one gets back to you, despite saying they will. We have had to chase many times. We have been lied to and told that it would be fixed... See more

Rated 5 out of 5 stars

I have been contacting Brandon Bryan ever since he started working in our area a few months ago, and he has been very helpful, courteous and attentive. He has given good and honest explanations of tim... See more

Rated 5 out of 5 stars

Our flat was burnt and we didn’t have anywhere to go, Emily and Brendon came to see us and since been extremely helpful and amazingly professional. Every time i needed Emily for an advice or an updat... See more


Contact info

3.9

Great

TrustScore 4 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(118)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Sale of Flat

I recently sold my flat with Parkfords being the managing agent. My main contact was Emily. Emily was efficient, polite, friendly and very helpful throughout the process with any questions or queries I raised.

30 March 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant Service.

Queries always answered professionally.

My property has greatly improved since Parkfords have taken over management.

I would definitely recommend to anyone looking for a managing agent.

27 March 2021
Unprompted review
Rated 5 out of 5 stars

Cladding

As an owner of a property with cladding, the financial burden due to it having to be removed, has been devastating. However, Parkfords have eased this process by going above and beyond, ensuring that we have remained well informed throughout and have provided their expertise when needed. When comparing this to previous managing agents, I would highly recommend Parkfords.

17 March 2021
Unprompted review
Rated 5 out of 5 stars

Helpful and Friendly

Always found Parkfords to be helpful and friendly. Whenever I have raised an issue they have sorted quickly.
Compared to the previous agents they are wonderful.
Would recommend

4 March 2021
Unprompted review
Rated 1 out of 5 stars

Money grabbing

Money grabbing, verging on unethical company! They cannot be classed as a 'managing agent' as they don't manage anything other than securing themselves thousands of pounds in fees from reluctant leaseholders, who unfortunately are stuck in the system.

2 March 2021
Unprompted review
Rated 3 out of 5 stars

Fairly Good

We have had a number of managing agents over the years and although Parkfords are not perfect they are by far one of the better agents we have had.

22 February 2021
Unprompted review
Rated 5 out of 5 stars

Relief at last!

After requesting our management company was changed, our freeholder finally appointed Parkfords. Since their management, we have seen a vast improvement of the upkeep of our property. The staff are always helpful, and respond promptly to any emails/calls. I would 100% recommend Parkfords.

5 February 2021
Unprompted review
Rated 1 out of 5 stars

AVOID at ALL COST!!!!

As mentioned by all other reviews this is probably the worst property management one could come across. be aware of hidden charges and not bothering to come over and inspect the property or do any work. Currently speaking to our lawyers on legal action.

19 January 2021
Unprompted review
Rated 1 out of 5 stars

Avoid At All Costs

They take a 'block management' approach to our property which a house split into two properties. Management Fees are extortionate for doing bugger all and they always find ways of bumping up the annual service charge costs. Serious problem in our property currently which they are slow in dealing with. Come across as a tinpot little company. Avoid at all costs.

13 November 2020
Unprompted review
Rated 1 out of 5 stars

If you can avoid this company at all…

If you can avoid this company at all cost
Horrible service
Rude
They overcharge
Never do the jobs they are paid to do
You email them you rarely hear back and if they do get back to you it’s never in a professional manner
One of the worst companies I have ever come across
Have dealt with other management companies this is the only one I have ever had isscues with, they are only in this sector to squeeze as much profit out of each contract as possible they do not care about the job they do or the service they offer
Avoid at all cost

13 November 2020
Unprompted review
Rated 1 out of 5 stars

They have should of carried work out to…

They have should of carried work out to the fire doors 10 months ago but still waiting on the work to be done they would on a murder charge if their was a fire in this building and the generally up keep of the cleaning the yard at back of the building is disgusting over grown full of dirty and they not interested to do anything about it So plz who regulate these companies and the action they do

3 September 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look