Our experience at Partridge MINI was wonderful from day one up to the handover of the car. Ricardo Lopes was incredibly helpful, knowledgable and patient. We weren’t sure about what we wanted and he... See more
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Welcome to Partridge MINI. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. Visit us today.
United Kingdom
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I bought my mini over a year ago and have gone back to the sales team many times to help me with various things eg how to to work certain things in the car that I’m not sure about. The whole team are truly amazing, always friendly and helpful and never mind me going in yo ask questions…. infact they always say anytime I need help don’t hesitate to contact them.
I visited this week as I wasn’t sure about my automatic headlights and Ricky spent time explaining and demonstrating how to work them etc. He was so helpful and friendly and even asked if I wanted my car washed! Fantastic supportive team… makes me want to always have a mini!!

Reply from Partridge MINI
I recently purchased a Mini Cooper S from Jack at Partridge in Eastleigh.
The sales experience from start to finish was outstanding.
Jack looked after me from day one, sorting out all the necessary paperwork and the handover of my new mini. He even sorted out my personalised number plate for me.
Thank you Jack for taking the time and care and making me feel a very valued customer.

Reply from Partridge MINI
Shaun was fantastic when purchasing our new mini. He was kind, knowledgeable and effective with all communication. A super service! Thank you! Lisa and Paul

Reply from Partridge MINI
I purchased a brand new MINI Cooper this May (2026) from MINI Partridge at Chandlers Ford, Hampshire.
The service I received from Shaun Greenley was exemplary. He was really helpful, answered all my queries straight away and helped me understand all the new gismos and gadgets in my new car. I would recommend this service every time!

Reply from Partridge MINI
I’ve recently purchased my first Mini. The service I received was exceptional. As soon as I walked into the showroom, stated what I wanted - all the team involved made it so easy. Loved the proactive communication and the speed my new car was delivered.
Speed was a huge factor. Also loved how the team told me about additional options with no sales pushing and in the end the insurance was cheaper than any other company. Huge thank you to Jack Anderson-Sharpe who was my main contact.

Reply from Partridge MINI
We were looking at replacing our existing vehicle as we were not happy with it. We decided to look at a Mini. Partridge Mini was recommended by a close friend so we booked an appointment. From the moment we entered the showroom, we were struck by the friendliness of all the staff. We dealt with Jack Anderson-Sharpe who was amazing and after a conversation, he set about finding us the right vehicle. Jack was extremely knowledgeable and helpful and friendly. He went over and above for us, we felt, and were very, very happy with our new vehicle. We would not hesitate to recommend Jack or Partridge Mini and would definitely return. Excellent all round.

Reply from Partridge MINI
This was an easy company to deal with, largely because of the openness, confidence and lack of blether of our contact, Jack Anderson‑Sharpe. Consequently, it was not too daunting buying without seeing the car, something I would normally be loth to do.

Reply from Partridge MINI
Great service all round from as soon as I walked through the door meeting the receptionist. I wasn’t 100% sure of what I wanted to drive but having had a chat with Ben we came to the conclusion that I needed something fun and sporty. I took a car for a test drive a couple of days later and was allowed to have it a couple of hours to really get a good feel of the car and to play with the screen. We just need to find the right one now.

Reply from Partridge MINI
Ben has been brilliant all the way through my dealings with him. I expressed interest in test driving a vehicle, before the agreed date/time Ben had sent me an informative video with a tour of the vehicle and useful information. He has been pleasant, professional and courteous and I am very happy with the service I have received.

Reply from Partridge MINI
I went to Partridge Mini in the hope I would be able to test drive an approved used car. The experience from start to finish was professional, kind and so helpful. Rowan was our rep and it was a pleasure to business with someone who was genuine and extremely helpful. I'm so glad we decided to buy with these guys.

Reply from Partridge MINI

Reply from Partridge MINI
Jack was a brilliant advocate for Partridge Mini. Extremely engaging and personable, not pushy. The whole process was smooth, well communicated and a pleasure

Reply from Partridge MINI
I was looking to buy an approved Mini and was shown and dealt with by Rowan. He was excellent, the whole experience at my pace, no pressure applied and made to feel at ease through each stage of the process. He really made it an enjoyable experience test driving a couple of their cars to narrow down what worked best for me.

Reply from Partridge MINI
Excellent new car sales from Ricky. Honest from the minute we walked in. Very knowledgable on the vehicles. Thank you

Reply from Partridge MINI
I had a fantastic experience with Rowan on Sunday. He really knows what he is talking about unlike many other dealerships and clearly has a love for all things mini! Nothing was too much to ask and he could not have been more accommodating if he tried! Thank you again for all of your help and time over the weekend !

Reply from Partridge MINI
Rowan provided a very friendly, professional service during the purchase of my recent mini countryman. He took the time to explain the functions of the car, was patient and demonstrated a sound knowledge of his product. Thank you Rowan.

Reply from Partridge MINI
Rowan was very professional and pleasant to do business with. The whole process in securing my wife's mini was smooth. I can recommend this dealer.

Reply from Partridge MINI
Shaun was so incredibly helpful. He talked us through the various models and finance options and arranged a test drive in 2 different models. We have definitely found the car we want when we come to the time to trade in our car. We have no hesitation in recommending Partridge Mini and Shaun.

Reply from Partridge MINI
From start to finish, the experience of dealing with Partridge Mini was exceptional, with no hard sales and brilliant service from Jack Anderson-Sharpe who filled us with confidence and kept us updated at all times, so well done Jack and I’d suggest the car industry needs more people like him.

Reply from Partridge MINI
I was treated to a great service by Ben Sillence who explained everything and helped me through the technical process he was polite and very professional.i would certainly do business with him again.

Reply from Partridge MINI
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