Our experience at Partridge MINI was wonderful from day one up to the handover of the car. Ricardo Lopes was incredibly helpful, knowledgable and patient. We weren’t sure about what we wanted and he... See more
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We recently purchased a Mini from Shaun at Partridge Mini Chandlers Ford. The service we received from Shaun excellent. Shaun was very helpful, knowledgeable, patient, answered all our questions c... See more
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We have been very impressed with staff at Partridge Mini over the years. We collected Mini number 4 today! Jack has looked after us from day one of this purchase. He has been kind,attentive and nothi... See more
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I can’t recommend Chris at Partridge MINI highly enough! From start to handover, he has been absolutely amazing — friendly, professional, and genuinely helpful every step of the way. Nothing was too m... See more
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Company details
Written by the company
Welcome to Partridge MINI. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. Visit us today.
Contact info
United Kingdom
- partridgemini.co.uk
4.9
Excellent
348 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great customer service
Great customer service, friendly, welcoming, informative, would highly recommend using partridge mini
19 June 2026
Unprompted review
Reply from Partridge MINI
Hi Sally
Thank you so much for the wonderful review and recommendation, it really does mean a great deal to us all and we are delighted you enjoyed the Partridge experience.
Best wishes The Partridge Team
I was booked in for a test drive this…
I was booked in for a test drive this morning with Christopher what a great experience very friendly & welcoming ,Christopher went through all the options that I could have answered questions before I even thought off them . Going back in October to order my convertible mini . Many thanks again Christopher
16 June 2026
Unprompted review
Reply from Partridge MINI
Hi Miss Gray,
Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that Christopher provided you with such a welcoming and informative experience during your test drive.
It’s great to know he was able to answer all your questions and help you explore the options available. We look forward to welcoming you back in October and helping you find your perfect MINI Convertible.
Best Regards The Partridge Team
A fantastic experience at Partridge
Jack was fantastic, very professional and efficient and filled us with confidence. We ended up buying a really funky mini for the family to use.
13 June 2026
Unprompted review
Reply from Partridge MINI
Hi,
Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that Jack provided you with a professional and efficient experience, and that he helped give you the confidence to find the right vehicle for your family.
We hope you enjoy your new MINI - it sounds like a brilliant choice! We’ll be sure to pass your kind words on to Jack, and we look forward to welcoming you back to Partridge in the future.
Best Regards The Partridge Team
Disappointed
Bought our mini back in April and wanted to collect on 1st May. We were persuaded to collect on the 30th April with the promise of a full 12 months tax. When I checked the tax runs out at the end of March 27. Complained and was told they no longer do this even though the DVLA allow them to get 1 year and 1 week tax on a new car. No compensation and no call back to discuss further hence my now 1 star review. If you buy a new car don’t get talked into collecting earlier than you want to. Very disappointing.
30 April 2026
Unprompted review
Reply from Partridge MINI
Hi Sally,
Thank you for taking the time to share your feedback.
We are genuinely sorry that your experience did not meet the standards you expected, particularly regarding the vehicle taxation discussed prior to collection. We completely understand why this was disappointing, especially as your decision to collect the vehicle earlier than originally planned was influenced by the information provided at the time.
Having reviewed the matter internally, we identified that an error was made regarding the taxation period applied to the vehicle. Whilst this was not intentional, we fully appreciate that this does not change the frustration and disappointment caused.
We regret that we have not been able to reach a resolution that you feel is satisfactory. We did make contact after the issue was raised and have since attempted to continue the conversation, as we genuinely wanted the opportunity to discuss your concerns further and explore whether there was a way forward.
Customer experience is extremely important to us, and we are sorry that on this occasion we fell short of your expectations. If you would be willing to speak with us again, we would welcome the opportunity to discuss the matter personally and see if there is anything further we can do.
Kind Regards The Partridge Team
Excellent service
Ben at Partridge Mini made the experience of buying a new car easy and enjoyable. His knowledge of the range of cars and accessories was excellent and helped ensure we ended up buying a car that fully met our needs. We would highly recommend Ben and the team at Partridge Mini.
31 May 2026
Unprompted review
Reply from Partridge MINI
Hi Jason
Thank you for taking the time to leave such a wonderful review and for your recommendation.
We are delighted to hear that Ben made your car-buying experience both easy and enjoyable. Finding the right vehicle is an important decision, and it's fantastic to know that Ben's knowledge of our MINI range and accessories helped you choose a car that perfectly suits your needs.
Your kind words mean a great deal to Ben and the entire team at Partridge MINI. We are passionate about delivering a personal and enjoyable experience for every customer, and it's rewarding to know we achieved that for you.
We hope you enjoy every moment in your new MINI and look forward to welcoming you back to Partridge MINI in the future.
Best wishes The Partridge Team
Excellent Servuce
Throughout the whole process each and every member of staff was polite friendly and extremely helpful
In particular Rowan who handled my purchase with laughter, expert product knowledge and professionalism
22 May 2026
Unprompted review
Reply from Partridge MINI
Hi Richard
Thank you so much for the wonderful review, which is very much appreciated and we are delighted you enjoyed the experience at Partridge.
We know Rowan will be very happy to see such feedback and we all wish you many happy motoring miles in your new MINI.
Best wishes The Partridge Team
Ben was very helpful and insightful and…
Ben was very helpful and insightful and made our visit to the showroom very enjoyable.
28 May 2026
Unprompted review
Reply from Partridge MINI
Hi Dal
We are delighted to hear that you enjoyed your recent experience with Partridge, and thank you for taking the time to leave a review. The team will be very pleased to receive your comments, which are very much appreciated.
Best wishes The Partridge Team
Shaun Greenley was such a friendly and…
Shaun Greenley was such a friendly and helpful salesman. He was very communicative and always went above and beyond to help! Such a genuinely nice guy too and made us all as a family with young kids feel very welcome.
21 March 2026
Unprompted review
Reply from Partridge MINI
Hi Tara
Thank you for the wonderful review, we are so pleased you enjoyed the Partridge experience and that Shaun was able to make the process special and enjoyable too.
We know he will be delighted to receive such praise and we wish you many happy motoring miles in your new MINI.
Best wishes The Partridge Team
An easy 5 stars!
Painless, stress-free and updated at every point of the purchase. Ricky is an asset to the dealership!
2 May 2026
Unprompted review
Reply from Partridge MINI
Hi Andy
Thank you for the wonderful review!
We are delighted you have enjoyed the Partridge experience and we will certainly pass your feedback to Ricky, who we know will be thrilled to receive such praise.
Wishing you many happy motoring miles in your new MINI.
Best wishes The Partridge Team
Fantastic service from Rowan.
We had fantastic service today from Rowan. What he didn’t know about the different mini’s is not worth knowing. He was so friendly, extremely patient and personable with our millions of questions. He took the time to explain in great detail all the differences between the different packs etc. He is a real asset to Partridges.
Can’t wait to take delivery of our new mini.
9 May 2026
Unprompted review
Reply from Partridge MINI
Hi Kay
Thank you so much for your wonderful review. We are delighted to hear that Rowan provided such fantastic service and made your Partridge experience so enjoyable. We will be sure to pass on your kind words to him, with which we know he will be thrilled.
Congratulations on your new MINI, and thank you for choosing Partridge. We are looking forward to you to taking delivery and start enjoying it!
Best wishes The Partridge Team
Exemplary service from Rowan and Chris
Exemplary service from Rowan and Chris
8 May 2026
Unprompted review
Reply from Partridge MINI
Hi Peter
Thank you for your wonderful review!
We know that both Rowan and Chris will be delighted with your feedback.
Best wishes The Partridge Team
Thank you Partridge Team Mini
The Partridge Mini team went that extra mile to make the purchase of our new Mini Aceman as smooth as possible. Many thanks to the whole team, and a big shout out to Jack. Thanks again.
24 February 2026
Unprompted review
Reply from Partridge MINI
Hi Andrew
Thank you for your lovely review! We are so pleased to hear that the Partridge MINI team helped make the purchase of your new MINI as smooth and enjoyable as possible.
A special thank you for recognising Jack, we will be sure to pass on your kind words to him and the rest of the team.
We really appreciate your support and hope you enjoy every journey in your new MINI Aceman.
Best wishes The Partridge Team
My Mini Story!
Had a great experience buying my Mini Cooper 5 door with much help and enthusiasm from Jack. My daughter and I called in as I’d seen a Mini online that caught my eye. Well, I was pipped to the post! Had a chat with Jack and he used that car as a benchmark, and found me an even better one online from Mini UK. He had it transported down for me to see and try. Easy choice it had to be mine!
Jack went through it all with me and arranged everything that I decided to go with. He was so patient and knowledgeable explaining everything clearly in detail. He kept me in the loop at all times as things progressed. It couldn’t have been easier for me. He even said that if I had any queries that I could give him a call and pop back to see him if necessary.
When Jack handed me the keys on Friday he also presented me with a beautiful arrangement of flowers as I’d mentioned that it was my birthday! Thank you so much Jack you’re a real star⭐️
1 May 2026
Unprompted review
Reply from Partridge MINI
Hi Claire,
Thank you for taking the time to share your wonderful experience!
We’re so pleased Jack was able to find you the perfect MINI and make the whole experience smooth and enjoyable. He’ll be delighted to hear your kind words - especially knowing the birthday surprise made it extra special.
Wishing you many happy miles in your new MINI, and we’re always here if you need anything!
Best Regards The Partridge Team
Partridges of Hampshire
Went to Patridges (having had a negative experience at Snows Portsmouth the day before) and this showroom was a completely different kettle of fish. Welcomed into the showroom by a very pleasant receptionist at the outset and then shown straight over to Ben our salesman. He was extremely knowledgeable and clearly knew his stuff! From discussing what model met my needs, to explaining everything in the car before our test drive, to sorting out all the paperwork once I had decided to go ahead with the purchase, Ben gave us his full attention and ensured we were satisfied with all aspects of my purchase. He has the patience of a saint given the amount of questions I fired at him!!
Thank you for making this an exciting experience. Uber excited to be picking up my new E-Mini in a couple of weeks. I can’t wait…
4 May 2026
Unprompted review
Reply from Partridge MINI
Hi Lysa,
Thank you for such a detailed and thoughtful review.
We’re really pleased to hear that your experience with us was such a positive one from the moment you arrived. It’s great to know the team made you feel welcome and that Ben looked after you so well throughout - from helping you find the right model to guiding you through the test drive and purchase. We’ll definitely pass your kind comments on to him.
Thank you for choosing us, and we’re just as excited for you ahead of collection. We look forward to seeing you again very soon!
Best Regards The Partridge Team
Great service
Dealt with Jack who was patient knowledgeable and extremely helpful.
3 May 2026
Unprompted review
Reply from Partridge MINI
Hi,
Thank you for your kind review. We’re really pleased to hear that Jack was patient, knowledgeable and helpful throughout - we’ll be sure to pass your comments on to him.
We appreciate you choosing us and hope you’re enjoying your new MINI.
Best Regards, The Partridge Team
Delighted with our new Mini
Jack was very helpful and patient. Answered all our questions and talked us through the handover in great detail. Nothing was too much trouble. He kept us up to date while we were waiting and always returned our calls.
30 April 2026
Unprompted review
Reply from Partridge MINI
Hi Diana,
Thank you for your lovely review!
It’s great to hear that Jack looked after you so well and took the time to answer all your questions and guide you through the handover. Keeping you updated and being there when needed is exactly what we aim for, so it’s really good to know that came across. We'll be sure to pass on your comments.
We hope you enjoy your new MINI and if you need anything, you know where we are!
Best Regards, The Partridge Team
Just picked up my new mini yesterday
Just picked up my new mini yesterday, very impressed with Partridge Mini. Excellent customer service from Rowan, very efficient and friendly! Would definitely recommend 😀
1 May 2026
Unprompted review
Reply from Partridge MINI
Hi Lizzie,
We’re so pleased to hear you had a great experience with us and that Rowan made everything smooth and enjoyable - we’ll be sure to pass on your kind words to him.
Congratulations on your new MINI - we hope you're loving it already!
Best regards, The Partridge Team
Ricky
Ricky - thank you for making my car buying experience so easy
Would recommend this garage - staff were all lovely
1 May 2026
Unprompted review
Reply from Partridge MINI
Hi Gill
Thank you for the wonderful review and recommendation!
We know Ricky will be thrilled with your comments and we are delighted that you have enjoyed the Partridge experience.
Wishing you many happy motoring miles in your new MINI.
Best wishes The Partridge Team
Just wanted to say a Ben Thankyou to…
Just wanted to say a Ben Thankyou to Chris and Ben at mini garage in chandlers ford . Fantastic service . Friendly and helpful x
30 April 2026
Unprompted review
Reply from Partridge MINI
Hi Linda
Thank you for your review and kind words!
We know that both Chris and Ben will be delighted to receive such feedback and remind you we are here if you need us.
Once again, the review really does mean so much to us all.
Best wishes The Partridge Team
Great service buying our new Mini
Great service buying our new Mini. Shaun was very helpful and made the handover a special experience.
24 April 2026
Unprompted review
Reply from Partridge MINI
Hi Andrea
Thank you for taking the time to leave a review of your recent Partridge visit, we are delighted that Shaun was able to make the handover experience special and we wish you many happy motoring miles in your new MINI.
Best wishes The Partridge Team
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