Partybunk Reviews 

256
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, most reviewers were somewhat happy with their experience overall. Consumers often praise the dedicated support team, mentioning that staff members are polite, responsive, and readily available to assist with various questions. Reviewers frequently express satisfaction with the rapid communication when managing account matters or service inquiries. However, some customers also noted unexpected charges and automatic subscription renewals. A few other people also felt that receiving a promised refund was subject to certain conditions. People frequently expressed frustration regarding unresolved payment inquiries and challenges with billing resolutions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful team members who... See more

Refund

Customers had ambiguous experiences with refund as some reviewers expressed deep frustration over denied... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that support staff respond quickly and... See more

Payment

Reviewers express strong dissatisfaction and frustration regarding unexpected payments, highlighting billing... See more

Subscription

People report negative experiences with subscriptions, noting they were charged for memberships they never... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kenny has been kind and helpful until now. He promised to refund the money Partybunk charged to my credit card without my authorization. Is good to know that there are escalation teams like trustpi... See more

Rated 4 out of 5 stars

I decided to cancel within the second day. Customer service says they will refund my money if so, that will be great. I will do an updated experience to let everyone know after they credit my money ba... See more

Rated 4 out of 5 stars

Was appreciative of the escalation team and Imani for refunding the money for something I never purchased. I thought I was purchasing something else that turned out to be a Partybunk.com membership. W... See more

Rated 4 out of 5 stars

I have never heard of this company before today when I noticed a charge that did not authorize. The customer service team responded quickly to my email inquiring about the charges and redirected the p... See more


Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

256 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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3.6

All reviews

(256)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reinbursed

Contact made was immediate and the problem was taken care of immediately

30 December 2025
Unprompted review
Rated 1 out of 5 stars

This company is a fraudulent nightmare

This company is a fraudulent nightmare. I take back my previous semi-positive review, which i only copied and pasted at the request of someone from the supposed "Escalation" department of "partybunk.com", who replied to my complaints and agreed to grant my refund IF I leave a review saying they gave me a refund AND requesting that I give them at least 4 stars. They do respond to threats to report them to BBB for their scam operation (which it is) and unauthorized charges to your account. My threats were not empty. I will follow through now and do whatever I can to put them on blast. They never gave me my refund AND I've just been notified that they've charged me yet again for a "downgraded" membership. BEWARE OF THIS SCAM OPERATION! ZERO STARS!

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Shame on you

Update, they never refunded my money like they said they would, they are scammers !!! I never even received a product from them, very disappointed Emerald !!!! Shame on you all !! He asked me to post a good review, which I did, and he never refunded my money !!! Do not trust them !

25 December 2025
Unprompted review
Rated 2 out of 5 stars

Emerald was helpful but...

Emerald was helpful in resolving my issues. However, the experience of using partybunk.com was very frustrating. There was a facebook ad for food storage containers that I ordered from. Then after I thought I had ordered them, partybunk.com charged me for the order dollar amount plus another $16 for "membership". I messaged partybunk.com to check the status of my order of the containers and they stated that they did not have an order for the items. That was when I found out the charges were actually "memberships" and not actual order. Their ads are very misleading.

26 December 2025
Unprompted review
Rated 4 out of 5 stars

Kenny has been kind and helpful until…

Kenny has been kind and helpful until now. He promised to refund the money Partybunk charged to my credit card without my authorization. Is good to know that there are escalation teams like trustpilot to support this kind of situations that usually end having to pay for something you didn´t choose. Thanks.

4 December 2025
Unprompted review

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