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Partybunk Reviews 

256
•
TrustScore 3.5 out of 5

3.6

Gaming services
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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, most reviewers were somewhat happy with their experience overall. Consumers often praise the dedicated support team, mentioning that staff members are polite, responsive, and readily available to assist with various questions. Reviewers frequently express satisfaction with the rapid communication when managing account matters or service inquiries. However, some customers also noted unexpected charges and automatic subscription renewals. A few other people also felt that receiving a promised refund was subject to certain conditions. People frequently expressed frustration regarding unresolved payment inquiries and challenges with billing resolutions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful team members who... See more

Refund

Customers had ambiguous experiences with refund as some reviewers expressed deep frustration over denied... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that support staff respond quickly and... See more

Payment

Reviewers express strong dissatisfaction and frustration regarding unexpected payments, highlighting billing... See more

Subscription

People report negative experiences with subscriptions, noting they were charged for memberships they never... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kenny has been kind and helpful until now. He promised to refund the money Partybunk charged to my credit card without my authorization. Is good to know that there are escalation teams like trustpi... See more

Rated 4 out of 5 stars

I decided to cancel within the second day. Customer service says they will refund my money if so, that will be great. I will do an updated experience to let everyone know after they credit my money ba... See more

Rated 4 out of 5 stars

Was appreciative of the escalation team and Imani for refunding the money for something I never purchased. I thought I was purchasing something else that turned out to be a Partybunk.com membership. W... See more

Rated 4 out of 5 stars

I have never heard of this company before today when I noticed a charge that did not authorize. The customer service team responded quickly to my email inquiring about the charges and redirected the p... See more

Company details

  1. Gaming services

Contact info

3.6

Average

TrustScore 3.5 out of 5

256 reviews

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No history of asking for reviews

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3.6

All reviews

(256)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

complete misrepresentation…

completely misrepresented themselves AND tried to make fraudulent charges on my applepay card..
add on tiktok under primal rage toys (for a hatching dino egg)
promised refund for positive feedback- my conscious is not for sale!

21 November 2025
Unprompted review
Rated 2 out of 5 stars

Turned around...

I got signed up for an account or membership I didn't actually sign up for and charged fees for said account without my permission. However, Emerald with the escalation team is working to make it right and get my full refund issued, thanks Emerald.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

This site is a scam

I really don’t have an experience to rate. I was outright scammed. I clinked a fraudulent link on facebook saying I could get a discount on SHEIN and there was two charges posted to my account from partybunk.com and fiestakeeper.com. When I talked to them to tell them I never made a purchase or subscription or even heard of them. They offered no refund. Only for me to use the credits that I never purchased and that they will cancel the subscription I never made. The sites are also similar. Every time I click something it takes me back to the customer service chat. I’ll just cancel my card and get a new one.

10 November 2025
Unprompted review

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