Parx Mortgage and Insurance Services Reviews 64

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We used Parx Mortgages to buy our first home and cannot fault their service at all. Alex, Hussiyen and Caroline have been exceptional and so kind. Our purchase became complicated but no issue was too... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience dealing with Alex at Parx Mortgage and Insurance Services. He handled my mortgage so effortlessly, making the entire process smooth and stress-free, especially as I... See more

Company replied

Rated 5 out of 5 stars

A massive thank you to Alex and the team for making the mortgage process so seamless. This is the second time I’ve used their services, and the level of support is always top-notch. They are so friend... See more

Company replied

Rated 5 out of 5 stars

Parx were absolutely fantastic when dealing with my mortgage application. Huseyin was so helpful, always checking in and keeping me in the loop with emails and phone calls, and sorting out any issues... See more

Company replied

Company details

  1. Mortgage broker

Written by the company

We are here to give you expert, tailored advice to help you get the best mortgage and insurance for you and your family. For First time Buyers, Re-Mortgage, Moving Home, Buy to Let, Life Insurance, Critical Illness, Income Protection and Home Insurance. You're in good hands. Over 30 years experience with access to more than 100 lenders and insurers, available at a time to suit you and NO BROKER FEES.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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Rated 5 out of 5 stars

Specialist mortgage

I went to Parx for my remortgage based on a recommendation and it definitely made the whole process so simple and straightforward. I had been struggling to find a broker who dealt with complex situations, but with Alex and the rest of the team it was sorted within a week! Alex was professional, reassuring and gave me confidence that I’ve got the best possible deal. I will definitely be going back!

23 May 2025
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Marianne
Thank you for your 5-star review. Not every mortgage is straight forward so we are over the moon we could help you. We look forward to working with you in the future.

Rated 5 out of 5 stars

Excellent service

I recently used Parx to arrange a mortgage on a purchase. Alex was brilliant and really helped us achieve a great deal. It was by far the easiest part of the process and I'm thankful to their team for the advice and service.

6 January 2025
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Neil

Thank you very much for 5 star review. We really appreciate you taking the time to write a review.
We look forward to working with you soon.

Rated 5 out of 5 stars

Excellent service

Excellent service , Alex is always available to answer any questions or queries. I am a first time buyer and this process has been very smooth and stress free.

Would highly recommend the team at Parx.

24 April 2025
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Sarah

Thank you very much for your 5-star review....it means a lot to us to hear about your experience. We all hope you enjoy your new home and look forward to working with you in the future.

Rated 5 out of 5 stars

5 stars isn’t enough for Parx mortgages 🌟 🌟🌟🌟🌟🌟

If you’re a first time buyer, renewing your mortgage, or looking for insurance, I can’t recommend Parx mortgages enough.

The team is made up of hardworking, dedicated, down to earth, patient professionals.

As a first time buyer ourselves, the process of getting a mortgage and buying our first home was incredibly daunting, but the Parx team were with us every step of the way.
Supplying honest advice, valuable experience, and none stop support.

Alex and the team guided us through the whole process, broke down all the jargon, and made the journey very smooth sailing.

Honestly, I don’t know why you would consider anyone else!?

We would like to say a big thank you again to the whole team for all their hard work.

We’ll be in touch when the mortgage is due for renewal.

Best wishes

Jonathan & Charlotte

Ps, the cupcakes were lovely.

21 March 2025
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Jonathon & Charlotte
We hope you have settled into your new home. Thank you for your 5-star review. As recommendations go this has to be right up there so thank you. if there is anything we can help you with please feel free to contact any of the Parx team. Hopefully speak to you soon.

Rated 5 out of 5 stars

Mr & Mrs Wright

What lovely chaps at Parx, so friendly and welcoming. We found Alex to be so professional and knowledgeable and great with communication. We have been able to re mortgage and are better off and have paid off our Help To Buy. Although we haven’t met Caroline in person her communication is spot on and she’s very on the ball. Lovely touch the cupcakes being delivered! We would highly recommend Parx and will go to them again when mortgage deal ends!

3 March 2025
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Gill

Thank you very much for your 5 star review. We are so pleased we could help you.
We look forward to working with you again and happy you enjoyed the Parx Cup Cakes.

Rated 5 out of 5 stars

first-time buyers

As first-time buyers, we couldn’t have asked for a better experience with Parx Mortgages. From the very beginning, the team were friendly, professional, and incredibly supportive. They guided us through every step of the process with clarity and reassurance, making what can often be an overwhelming experience feel completely seamless.

Communication was outstanding throughout – we were always kept informed and never left with unanswered questions. Their attention to detail, responsiveness, and genuine care for their clients truly set them apart. We’re so grateful for their help and wouldn’t hesitate to recommend them to anyone!!

11 April 2025
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Lucy

Thank you for your 5 star review. Buying your first home can be a bit daunting so we are delighted to help you on your first home journey. We look forward to working with you again.

Regards

David

Rated 5 out of 5 stars

Really great service

Really great service. Attentive, thorough, pro-active. It was refreshing, never had to ask twice for anything. Alex had strong relationships with all of the main lenders and was able to leverage these to get us an amazing deal.

31 March 2025
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Andrew

We are so pleased to hear this and thank you for your 5 star review.....We do try and go that extra mile for all our customers......Thank you very much.

Regards

David

Rated 5 out of 5 stars

Alex walked me through the process of…

Alex walked me through the process of moving house providing reassurance and great advice throughout. Making himself available at times outside of my work hours. He even managed to save me money with my new mortgage.
I wouldn’t hesitate to recommend Alex and the team, the service was seamless and professional.

20 March 2025
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Neil

I hope you are well.

Thank you very much for your 5 star review. We like to think we are available whenever you need help or advice. For us its important to be there for our customers. Look forward to working with you again soon.

Rated 5 out of 5 stars

Excellent Service – Made the Mortgage Process Easy!

We had a fantastic experience working with Parx Morgage & insurance services. Alex was incredibly helpful throughout the entire mortgage process, taking the time to explain our options and ensuring we made the best financial decision for our situation. His expertise and guidance made everything so easy and stress-free. We truly appreciate his patience and dedication, and we highly recommend them to anyone looking for a knowledgeable and trustworthy mortgage broker!

4 March 2025
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Johan

Thank you very much for your 5 star review....We pride ourselves on honesty, trust and integrity so thank you for your kind words.

Rated 5 out of 5 stars

100% recommend!

We dealt with Alex when remortgaging our home to upsize, having only done the process once before he explained every little detail and no question was silly!
When we had problems with queries from a lender, Alex and Caroline were quick to chase and solve.
The literal icing on the cake was a hand delivery of cupcakes to celebrate our new home! Thank you for making the process so easy.

28 February 2025
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Sarah
Thank you very much for your 5 star review....we are so pleased to have helped you. We hope you enjoyed the cakes.

Rated 5 out of 5 stars

Great company

Alex made getting the best mortgage so easy, he did so much work for me and supported me throughout, would highly recommend Alex and the team. He also provided contacts for financial advice - wills/pensions etc which again have been really helpful.

18 December 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Andrea

Thank you so much for finding the time to leave us a review.......this means so much to us all.
Hopefully will see you soon.

Rated 5 out of 5 stars

A brilliant service

A brilliant service! Alex made a stressful process much easier. He was easily contactable and gave clear advice throughout the process. He managed to sort a good deal and made sure I understood each step of the process. I would definitely recommend!

13 December 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Charlotte

Thank you you so much for your 5 star review it really means a lot. If in the future you need any help please feel free to contact us.

Best Wishes

ParX

Rated 5 out of 5 stars

Above and beyond level of service

We used Alex and Parx for two property purchases. Unfortunately the 2nd fell through but in terms of mortgage application I could not recommend Alex and Parx enough. The level of communication throughout was outstanding. We even benefited from two improved rates during our application as Alex regularly monitors the interest rates on our behalf. The Parx application is very user friendly making daunting tasks such as uploading statements/payslips simple. We will definitely use Parx when our fixed rate finishes.

22 November 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Dear Thomas

Thank you very much for your 5 star review, we appreciate your feedback and look forward to helping you in the future.
Best Wishes
ParX Mortgage and Insurance Services

Rated 5 out of 5 stars

Alex was great from the start

Alex was great from the start, he helped us through every stage (being first time buyers we didn’t have a clue). He always went above and beyond for our needs and his communication was top notch. He put us at ease and we couldn’t thank him enough

9 December 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Charlie
Thank you very much for your review we hope you are enjoying your new home....it can be a bit scary buying your first home so we are pleased we could help you.

Rated 5 out of 5 stars

Couldn’t fault Alex and the team

Couldn’t fault Alex and the team - he was with us every step of the way in finding the best mortgage rate and insurance. As first time buyers he made the process simple and efficient with outstanding customer service and communication.
We can’t thank Alex enough!

19 December 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Megan

Thank you very much for your 5-star review we really appreciate it. Buying your first home can be quite daunting so to read your review is fantastic. Thank You

Rated 5 out of 5 stars

My experience with Parx Mortgages &…

My experience with Parx Mortgages & Insurance was excellent! The team were professional, knowledgable and always there to answer any of my questions. Their WhatsApp service was really easy to use and a great way to communicate quickly with the team.

They secured a great mortgage deal and made sure we had the best rates on the market and took a look over my insurance policy and changed it to fit my families needs.

The process was smooth and stress-free. I highly recommend and will definitely return for future policies!

16 September 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Khloe
Thank you for your fantastic 5 star review we are over the moon you had a great experience.
We will look forward to working with you soon.
Best Wishes from
The team at Parx Mortgage and Insurance services.

Rated 5 out of 5 stars

Great communication and secured us the best deal on the market!

Alex and the team were brilliant from the first initial phone call through to the end. Their communication is second to none and they were on it when the rates were dropping, making sure we got the best deal right up until 2 weeks before!

They put our minds at ease, and gave us multiple options that suited our lifestyle. They even looked into our life insurance policy, making sure we are fully protected now that we have a child.

Another personal touch, they even delivered complementary cakes and bottle openers. What a lovely touch!

Cant recommend Parx Mortgages & Insurance enough! We will definitely be using them again for future policies.

16 September 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Thank you very much for your 5 star review we really appreciate it. Glad you enjoyed the cakes.
Look forward to working with you in the future. Take Care

Rated 5 out of 5 stars

Great service

Great service, Highly recommend. Alex was really helpful, I was a first time buyer and he was great at explaining the different options available to me, always kept in touch and had my best interest at heart. Highly recommend and most importantly the best rate available to me.

16 October 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Daniel
Thank you very much for your review. It can be a daunting experience when purchasing your first home so we are really pleased Alex could help you.

Rated 5 out of 5 stars

I was worried about my mortgage due to…

I was worried about my mortgage due to not only the increased percentage rate but also due to the fact I was required to pay back an equity loan. I was stressed and unsure around the whole process but as soon as I spoke with Alex all my anxiety went away. Alex clearly went through all my options with zero pressure. He kept me updated throughout the process and there was never a time where I felt I needed to chase for updates. All the people brought in to support the process were amazing. I also love how I receive monthly updates to make sure I’m still on the best rate which helps my peace of mind.

1 August 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Millie
Thank you very much for your 5 star review we really apricate your comments. Our mortgage monitoring service has become very popular and helpful, its a great service and thanks for using it.

Rated 5 out of 5 stars

Amazing service

Amazing service, no question left unanswered, kept us up to date for each stage of the mortgage application process. Great advice was provided to match our circumstances. We will be using this service again.

15 August 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Paulina
Thank you very much for your 5 star review. Alex and the team will always try and go that extra mile for our customers. We look forward to helping you again soon.

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