Parx Mortgage and Insurance Services Reviews 64

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We used Parx Mortgages to buy our first home and cannot fault their service at all. Alex, Hussiyen and Caroline have been exceptional and so kind. Our purchase became complicated but no issue was too... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience dealing with Alex at Parx Mortgage and Insurance Services. He handled my mortgage so effortlessly, making the entire process smooth and stress-free, especially as I... See more

Company replied

Rated 5 out of 5 stars

A massive thank you to Alex and the team for making the mortgage process so seamless. This is the second time I’ve used their services, and the level of support is always top-notch. They are so friend... See more

Company replied

Rated 5 out of 5 stars

Parx were absolutely fantastic when dealing with my mortgage application. Huseyin was so helpful, always checking in and keeping me in the loop with emails and phone calls, and sorting out any issues... See more

Company replied

Company details

  1. Mortgage broker

Written by the company

We are here to give you expert, tailored advice to help you get the best mortgage and insurance for you and your family. For First time Buyers, Re-Mortgage, Moving Home, Buy to Let, Life Insurance, Critical Illness, Income Protection and Home Insurance. You're in good hands. Over 30 years experience with access to more than 100 lenders and insurers, available at a time to suit you and NO BROKER FEES.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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Rated 5 out of 5 stars

Alex was absolutely brilliant with…

Alex was absolutely brilliant with helping me secure the best rate. I spoke to a few mortagage advisors as a first time buyer and Alex’s knowledge and trustworthiness shon through, really clear in explaining things especially as I hadn’t got a clue about what to expect! It was very pressured from the vendors towards the end but Alex was great in doing all he could to make sure everything went as smoothly as possible and going the extra mile to make sure it all went through in time. Thanks Alex and the team!

18 September 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Elizabeth
Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience with Alex. Rest assured, we continuously strive to improve and provide excellent service to all our customers.

Rated 5 out of 5 stars

Alex was brilliant for us

Alex was brilliant for us, very courteous and knowledgeable. We were very happy with the fees charged and we would recommend to anyone no problem.

17 April 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Thank you so much for the kind review James. We are committed to not charging brokers fees and rely heavily on referrals so kind reviews such as yours are so important to us. We pride ourselves on finding the right products for our clients based on overall costs, which takes into account both interest rates and fees and are pleased that everything worked out for you and you were happy with our service and advice.

Rated 5 out of 5 stars

Completely personalised advice perfect…

Completely personalised advice perfect for my circumstances. If I had gone anywhere else I suspect the fees would have been crippling. Highly recommended!

14 September 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Andy

Thank you very much for your 5 start review.

We really appreciate you taking the time and sending us your comments.

Glad we could help you.

Regards

David.

Rated 5 out of 5 stars

Alex made buying my first home…

Alex made buying my first home possible! He helped every step of the way and was so helpful in explaining the mortgage and home buying process; as well as getting me the best mortgage rate possible! Amazing service and great team! I would 100% recommend Alex and Karli, thank you both!

20 August 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Annie
Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers. We really appreciate it.

Rated 5 out of 5 stars

Amazing company and guy, will be using again

Alex and the team have been amazing throughout our first time buyer process. He explained everything in great detail and we felt confident in what we had discussed and what we were getting into after every meeting with alex through the entire process. Great guy would highly recommend him to anyone wanting to get great mortgage offers and on insurance matters too. 5 star we will be using him again.

3 July 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Joshua. Thank you for your 5-star review. Anytime you need anything please give us a call. We look forward to serving you again.

Rated 5 out of 5 stars

The absolute best 10/10

We were recommended to use Alex and his team, by one of the local estate agents, to get in touch in regards to getting and finding a mortgage.
Alex has been be very very helpful and knowledgeable throughout this entire process, securing us the best mortgage rate available and advising us every step of the way with our mortgage and other insurance covers.
We can't recommend Alex and his team enough! they have been super and we will be using them religiously for any future houses or insurance matters.
10/10

3 July 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Emma. We really appreciate you taking the time to leave us a 5-star review. It means a lot to us all. Thank you.

Rated 5 out of 5 stars

Excellent knowledge and service.

Alex and his team went above and beyond to help find the right mortgage product for us. His knowledge of the market was excellent and he made sure the product worked for us.
Alex also supported us with finding life cover which was a huge help in what can be quite a confusing market.

Nothing was too much trouble, a top notch experience throughout. We would highly recommend and will continue to use Parx for any future requirements.

Thank you for all your help!

30 May 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

We really appreciate you taking the time to leave us a review, Richard. These are the stories that keep us motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience.

Rated 5 out of 5 stars

Excellent

Alex and the team went above and beyond to find me a mortgage that worked in quite a complex situation. Couldn’t recommend them highly enough!

30 April 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello James. Thank you for your 5 star review. All the team are really pleased we could help you. Please keep in touch and always here to help. Regards the Parx team.

Rated 5 out of 5 stars

Parx mortgage and insurances are the…

Parx mortgage and insurances are the best I have ever used. They find the best mortgage on the market and they couldn’t be more helpful. We will always use them moving forward.

11 June 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Thank you for the fantastic review Jacqueline, We loved being of service to you and hope we can assist you again soon.

Rated 5 out of 5 stars

We were recommended by friends to get…

We were recommended by friends to get in touch with Alex for our remortgage. We found him to be very helpful and knowledgeable, securing us the best mortgage rate available and advising us every step of the way. Would highly recommend

5 February 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Dear Elizabeth, thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

Rated 5 out of 5 stars

Excellent all round! Couldn’t recommend Parx enough!!

We’ve now known Alex for 10 years and dealt with him many times, our 5 year fixed deal was up this year and I was delighted to find that Alex was now trading on his own as Parx, the knowledge that Alex brings to the table is second to none, his attention to detail is exceptional and to boot his manner is very friendly and extremely professional. We have trusted Alex to look after us many times and hopefully that relationship will continue for many years to come.

12 April 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello David
We really appreciate you taking the time to leave us your 5 star review. These are the messages that keep us motivated to continue doing what we're doing, and we are so happy to hear that you had a great experience dealing with Alex. We look forward to working with you in the future.

Rated 5 out of 5 stars

A truly deserved 5 star+ company

A truly deserved 5 star+ company. From the first meeting Alex has been amazing. His knowledge and advice was second to none.

Our purchase was not always plain sailing and Alex has been at the end of the phone when I've panicked or been promptly replying to my emails when I have had yet more questions

His support and professionalism when I was struggling to get my head round life insurance and income protection was unwavering and despite him having other clients the personal approach never wavered.

I cannot recommend highly enough and will continue to use Parx mortgages in the future and will fully recommend to family and friends.

12 April 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high quality service and your feed back is a great encouragement to us all. We look forward to working with you again.

Rated 5 out of 5 stars

Excellent service

Parx completed our mortgage renewal. Alex made the process easy from start to finish and I would highly recommend their services. Alex is easy to communicate with, informative, knowledgeable and trustworthy. Our mortgage was completed stress free thank you Alex. Will be recommending to all friends and family.

7 May 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Evette

Thank you so much for your review we really appreciate your comments. Take Care

Rated 5 out of 5 stars

Fantastic experience start to finish

Fantastic experience start to finish. Made every step simple. Extremely responsive & happy to help with any questions we had along the way.

17 May 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Jack

Thank you so much for your review. Its very much appreciated. Glad we could help you.

Rated 5 out of 5 stars

Great service and crystal clear advice.

As a first time buyer the advice and support I have been given has been invaluable throughout. Alex went above and beyond at late notice, long past the normal working day to secure me the best mortgage available, whilst providing me with ample information so that I felt confident in my choice of product. Five stars well deserved.

2 May 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Thank you very much for your review its very much appreciated. Really pleased we could help you. Enjoy your new home.

Rated 5 out of 5 stars

Excellent advice provided and a highly…

Excellent advice provided and a highly professional service with a quick response. I would recommend this service to anyone who needs mortgage advice.

1 April 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Catherine
Thank you for your very kind review.
Kind Regards

David
Relationship Manager at Parx Mortgage and Insurance Services

Rated 5 out of 5 stars

Excellent Service

Alex was brilliant from beginning to end! I was given his details by my estate agent as a first-time buyer needing a mortgage and insurance. The process was stress-free and seamless. As a first time buyer this was all very daunting and new to me, Alex was able to fully explain all processes and advice on what services I did or didn’t need in great detail. I didn’t feel pressured into getting any specific services and he dealt with all of the paperwork. I will be using Alex’s help in the future should I need further support with mortgages and insurance, and I would highly recommend Parx Mortgage and Insurance to my friends and family!

1 January 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Thank you for your fantastic review.

Rated 5 out of 5 stars

Alex at Parx

Alex was extremely helpful when we were looking for new insurance cover. He helped us to see where our previous cover was lacking and secured us competitive prices. We will also be contacting Parx when our mortgage is up for renewal.
Great service from a very reputable company.

13 December 2023
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Martin

Thank you so much for your review. We really appreciate your comments and so glad we could help.

Rated 5 out of 5 stars

Excellent service

Parx provided an excellent service, helping find the product that suited us best. Approval came within a day or so. It saved me both time and money. Highly recommend 👍

24 January 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Chris

We are so pleased we could help you and thank you for a superb review. We really appreciate it.

Rated 5 out of 5 stars

The complete package

We were lucky to be connected with Alex and the whole process from initial enquiry to offer has been professional and efficient. We had the opportunity to go direct or use other brokers offered to us during the process, but we chose to stay with Alex because he’s honest, trustworthy, professional and personable. His work ethic is incredible and he’s kept us updated at all junctures of the process.

Alex has a wealth of experience under his belt which he’s able to apply to customise each individual circumstance. He ensures that he gets the BEST available outcome for his clients with no hidden agenda.

You may feel you can go it alone or get those ‘deals’ yourself, but you aren’t getting the advice on the financial market, the implications of mortgage types and you aren’t getting someone who deals with the lender and responds to queries in a timely and knowledgeable manner to expedite the process.

I can guarantee it’s not only the end product as a customer you are getting here, but invaluable advice and support and the bonus of being relieved of a good amount of stress.

He’ll also sort your other insurance needs if there was a need, but there is no hard sell and again he’ll give you solid advice.

31 January 2024
Unprompted review
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Reply from Parx Mortgage and Insurance Services

Hello Amy

Thank you so much for your review we really appreciate it. Choosing the right broker is essential as they cut out a lot of the stresses when applying for a mortgage and protection.
Really pleased we could help you.

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